George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the mome... Leggi di più
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The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging
L'azienda ha risposto
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... Leggi di più
L'azienda ha risposto
Friendly, helpful, knowledgeable. Readily offer advice but do not push to buy other products- eg. Insurance. Booking process was smooth, efficient- I’m confident I got the right deal for us! I alwa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
14 High Street, SP7 8JG, Shaftesbury, Regno Unito
- 01747 854331
4,9
Eccellente
445 recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
The young lady who served me was very…
The young lady who served me was very helpfu, knowledgeable and patient
12 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The personal service was exceptional…
The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging
20 agosto 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind words it's greatly appreciated. Mark
George has been very helpful
George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the moment’ trip to UK from NZ. All booking and personal info has been done by phone and email…
15 agosto 2026
Nice friendly and Helpful Staff
Nice friendly and Helpful Staff
This was the first time we have used a travel agent in 25 years, Michaella helped us choose our holiday so fingers crossed it will be good.
14 agosto 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
As i said the assistance George was…
As i said the assistance George was very helpful polite and deserves a pay RISE.
WMcGookin
11 agosto 2026
Risposta di Hays Travel - Shaftesbury
Dear Mr McGookin
Thank you for your brilliant response! I'm glad I could be of help to you. Have a lovely time away and I hope to see you soon.
Best wishes,
George
Risposta di Hays Travel - Shaftesbury
Thank you for your kind feedback. Michaella
Always love booking with Hays
Always love booking with Hays in Shaftesbury, they really look after you. Michaella was great!
5 agosto 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your lovely feedback :) Michaella
They dealt with me very quickly and…
They dealt with me very quickly and very speedy with with flight information and a lady I think her name was shelly was very polite and pleasant very good
23 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind words it's greatly appreciated. Shelley
Smiling & courteous
Smiling & courteous, attentive to our needs and requests, sense of humour.
Efficient, clear explanations.
Comprehensive service.
29 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind review. It was a pleasure assisting you with your travel plans :) Michaella
Norway cruise
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great advice on cabin location, upgrades available, facilities onboard and port parking, along with prices. This enabled us to make the choice we wanted. Thank you.
28 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your lovely review, it was a pleasure assisting you :) Michaella
Booking with Hays Travel in Shafesbury…
Booking with Hays Travel in Shafesbury is made easy with experienced and very helpful staff, making a stress free experience. Thank you.
26 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Risposta di Hays Travel - Shaftesbury
Julia,
Thank you for your wonderful 5-star review, I'm glad we were able to help!
George
very profesional staff
12 luglio 2026
Risposta di Hays Travel - Shaftesbury
We are happy to help. Maddie :)
Staff very friendly and helpful
Staff very friendly and helpful. Only disappointment was that we were quoted for our cruise which showed an on-board allowance, only to be told when we booked our cruise that there was no allowance
16 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your review. We apologise for this misquote - Michaella
Efficient, friendly experience
Shelley made us very welcome, was helpful and completed the booking very efficiently
12 luglio 2026
Risposta di Hays Travel - Shaftesbury
MRS TACON,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and found our service efficient and helpful.
Kind Regards
Hays Travel
I HAVE BOOKED A CRUISE
This is the first time I have booked a holiday with Hays. I will definitely be booking holidays with them again.The lady on the phone was very helpful and I didn't feel rushed or pressured she was very polite, she took all the stress of booking a holiday away and we have been on lots
9 luglio 2026
Risposta di Hays Travel - Shaftesbury
I am so happy I made the experience a lot easier for you. I am always happy to help. Maddie :)
Why I always use Hays Travel.
Friendly, helpful, knowledgeable. Readily offer advice but do not push to buy other products- eg. Insurance.
Booking process was smooth, efficient- I’m confident I got the right deal for us! I always use Hays.
7 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for kind words Janice its greatly appreciated. Mark
Very friendly helpful staff
7 luglio 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Very helpful assistant
Very helpful assistant. Sorted out parking at the airport as well as buying the airline tickets. Useful advice about bags to take on Ryanair. Took the stress away from having to do it all myself.
24 giugno 2026
Risposta di Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Michaella
Helpful, as always in the Shaftesbury office
I ended up dealing with 2 different people which slightly complicated the booking. Otherwise I would have given a 5 star rating.
23 giugno 2026
Risposta di Hays Travel - Shaftesbury
Good morning,
Apologies I wasn't in the day you booked. I hope you and you're friend have a great time away!
George
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