Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
L'azienda ha risposto
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Leggi di più
L'azienda ha risposto
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
27 The Hundred, SO51 8GD, Romsey, Regno Unito
- 01794 517700
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Jamie made.booking easy
27 agosto 2026
Risposta di Hays Travel - Romsey
It was a pleasure to assist, and thank you for leaving a nice review. Many thanks, Jamie :)
Your staff are really helpful nothing…
Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call
Regards
Peter
27 agosto 2026
Risposta di Hays Travel - Romsey
Thank-you for taking the time to leave this very kind feedback, we are here to help with anything you need for your booking. - Tasha, Branch Manager.
As always Charlotte was very helpful…
As always Charlotte was very helpful went over everything and also helped with the extra holiday we booked whilst there
27 agosto 2026
Risposta di Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, I will pass this onto Charlotte. - Tasha, Branch Manager.
As always it was a very enjoyable…
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am looking for in a cruise holiday. I can safely say that it is very much part and parcel of the whole holiday experience and i have to say that the rest of Team at Romsey are as equally friendly and helpful. I always highly recommend Hays Travel to my friends and people i speak to about cruising. :-)
18 agosto 2026
Risposta di Hays Travel - Romsey
Thank you so much for your wonderful review. It is always a pleasure from all of us to help you with your holidays - Emma
Booking made easy
Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehensive quote for the cruise i had identified. This was followed up 10 minutes later with all the details in an email which allowed me to make an easy decision to book what will be my 2nd cruise via Hays. Tasha was really knowledgable and helped me book the best date and cabin. I couldn’t fault the booking process and all from the comfort of my own home.
26 agosto 2026
Risposta di Hays Travel - Romsey
Thank-you for taking the time to leave this very kind feedback, it was a pleasure to assist you with your booking. - Tasha, Branch Manager.
Risposta di Hays Travel - Romsey
Thank you so much for your lovely review - Emma
Excellent service ..all our needs were…
Excellent service ..all our needs were met ...very helpful staff (Emma)went beyond to help us as we are not technically efficient
26 agosto 2026
Risposta di Hays Travel - Romsey
Thank you so much for your wonderful review. It was a pleasure helping you book your holiday - Emma
always a pleasure
25 agosto 2026
Risposta di Hays Travel - Romsey
Thank you very much, always a pleasure to help you too! Many thanks, Jamie :)
Risposta di Hays Travel - Romsey
Thank-you for taking the time to leave this feedback, I will pass this onto Charlotte. - Tasha, Branch Manager.
It was a very pleasant experience
It was a very pleasant experience. Our agent was very helpful & informative.
22 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for leaving this review, we do appreciate you taking the time to leave this. Many thanks, Jamie :)
An excellent service from Jessica.
Jessica from your Romsey branch was very careful and extremely helpful and found the best flights at suitable times for me and booked them. Well done.
22 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you in finding exactly what you were looking for and that you received excellent service. Many thanks, Jamie :)
Risposta di Hays Travel - Romsey
Thank-you for taking the time to leave this feedback and for the kind comments. - Tasha, Branch Manager
Really Helpful
The man was lovely, really understanding and helpful as booking to take a 9 month old with us. Gave us so many tips and pointers for the flight etc
19 agosto 2026
Risposta di Hays Travel - Romsey
It was a pleasure to help get you something booked up! And thank you for leaving such a nice review. Many thanks, Jamie :)
Booked cruise on board ship
Booked cruise on board ship. Got email notification from Hayes a short while after. Very efficient.
19 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for your lovely feedback - Caitlin :)
Risposta di Hays Travel - Romsey
Thank you for leaving such a nice review, it is always a pleasure - Many Thanks, Caitlin :)
they were very helpful with all…
they were very helpful with all questions asked very knowledgeable
16 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Caitlin :)
Ava was brilliant
Ava was brilliant. Very welcoming ,friendly and helpful. She was patient. Would definitely go back to hays travel at romsey
8 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for leaving such a nice review, it was a pleasure to help get you what you were looking for. Many thanks, Ava
Always very helpful stafg
Well, we have been travelling with Hays travel for years , I think that says it all !
14 agosto 2026
Risposta di Hays Travel - Romsey
Thank you for leaving this review, it is always a pleasure to assist. Thank You - Caitlin :)
First time I’ve used hays travel
First time I’ve used hays travel, made enquiry Monday for flight, went back Wednesday saw the same person, well pleased with the service
14 agosto 2026
Risposta di Hays Travel - Romsey
Thanks for taking the time to provide this feedback and for your kind comments. - Tasha, Branch Manager
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.