The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Leggi di più
L'azienda ha risposto
Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Leggi di più
L'azienda ha risposto
Easy to book our holiday. All told, took about 15 minutes from sitting down to walking out with our documents. Knowledgable and friendly staff.
We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Leggi di più
L'azienda ha risposto
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Regno Unito
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We went to Hays travel to book a cruise for 4 people and book with Christine she was very helpful and spent two hours with her tailoring our hoilday i would recommend hays travel and Christine at the romford branch.

Risposta di Hays Travel - Romford
Having visited the shop 3 or 4 times and finally booking a cruise in Japan, I found the agents to be extremely helpful trying to find exactly what I wanted without rushing me to make a decision and explaining everything about the trip

Risposta di Hays Travel - Romford
The very friendly staff and the impeccable service which we had last time we booked with Hays was fantastic. Thats why we booked with Hay's again

Risposta di Hays Travel - Romford
The young lady, Lily-Mae, was brilliant. She immediately put us at our ease and was professional and knowledgeable.
We would definitely return to that branch next time we book a trip.

Risposta di Hays Travel - Romford

Risposta di Hays Travel - Romford
Donna was extremely helpful with everything for the holiday and explained it all for me. Romford Hays very good.

Risposta di Hays Travel - Romford
Niamh was a very polite, understanding and helpful young lady which made my booking very easy and stress free. Everything was explained simply and plainly to me. Niamh is very highly recommended. Thankyou very much for your helpful attitude.

Risposta di Hays Travel - Romford

Risposta di Hays Travel - Romford
Visited Hays- Romford . Had the pleasure once being cared for by Donna. As before she was spot on catering for our perfect package. Honestly I’d be comfortable sending Donna a text and trusting she would deliver every time. A real Asset to Hays-Travel

Risposta di Hays Travel - Romford
Very patient polite and communication was very good and helpful

Risposta di Hays Travel - Romford
Our travel agent was amazing. She had everything sorted very professionally. Her service got all the add on parts we wanted. While all done fairly easily, everything was explained and shown to us. Options given where appropriate.

Risposta di Hays Travel - Romford

Risposta di Hays Travel - Romford
Every year we always book have no issues all perfect with staff finding holiday and recomending hotels to stay
Mr J Francis .

Risposta di Hays Travel - Romford
Excellent customer service as usual my holiday was arranged perfectly with all the details explained and what optional extras are available and everything double checked and printed for me all at a great price ! you could save a pound or two on-line but try sorting a problem with a chat bot 🤖! use Hays these people know what they’re doing

Risposta di Hays Travel - Romford
Very helpful and patient willing to take the time with customer until completely satisfied.

Risposta di Hays Travel - Romford
We visited the Romford store to enquire about a Disney cruise, Lily-Mae was so kind and very helpful, she sent us our quote then followed up with an email asking if she could help any further which was very nice! We actually changed our mind but went in to the store for a quote on another cruise and Lily-Mae was so patient and so helpful! Needless to say we’ve now booked our cruise for next year, “Legend Of The Seas” so excited, thanks Lily-Mae for your patience and kindness, very professional and a lovely smile to boot!! Well done, you’re a star ⭐️ First class service every time and I’ve used Hayes a few times now

Risposta di Hays Travel - Romford
Denise was very helpful sorting out our holiday as always

Risposta di Hays Travel - Romford
Lily-Mae was so kind and helpful! We have booked with hays before and we always have nothing but positive things to say about you all! Thankyou so much for helping us find and book our holiday!

Risposta di Hays Travel - Romford
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