Hays Travel - Romford Recensioni 

Denise was amazing as usual and very patient x

The lady who served us was very professional and polite

The young lady assisting us was so polite remembered us from before and so friendly and helpful

All the Romford team are friendly knowledgeable and helpful
I have booked multiple holidays with Hays Romford always receiving excellent service
For booking, currency, and travel insurance

Christine made the booking very easy
as booking for 12 of the family

The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and friends as in no time at all we had the family holiday booked

We come instore yesterday morning to book our holiday we was served by Eric he was very helpful and polite we was very happy with the help from him we booked exactly what we wanted

Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trouble to find what we wanted.
All the staff are so helpful and friendly whenever we go in

Great service

Met with a cheerful, helpful agent who went out of his way to find the right hotel for us. Pleasant booking with Hays. Excellent service.

The Customer Service Operative understood and acted on our request for the location, dates flights and duration of holiday. The booking process was efficient and promptly completed

Did not have to wait the 2 staff members very polite and helpful. The gentleman who assisted me was top man going through everything from looking for my holiday to giving useful information nothing seemed a lot for him thank you

I walked in to hays romford to get a quote on a potential trip for next year.
I spoke to Billy who was very friendly and was happy to help with my enquiry.
Billy got everything in place and tailored everything to our needs and we couldn't have been happier (even getting the price down by £600 which we then used to upgrade our flights!)
We now have the perfect holiday in place and can't wait to go..
Thanks again Billy (and the two ladies how also helped 😁)

The young lady was very helpful if not very talkative. We had to chose between 2 holiday options and got the advice we needed to make our decision.

Amazing, as always. I would never go anywhere else.

Vanessa was very helpful and friendly. We went into enquire about a cruise we had seen online and before we knew it, our deposit was taken. We left Hays very happy. A very easy booking service.

Young lady very helpful in arranging our holiday.

I visited my local Hays Travel store yesterday (15/08/26) and was met by Lily-Mae who was friendly and professional. I informed Lily- Mae that I was travelling to Paraguay and Uruguay not the usual holiday destinations and not well known places. Lily- Mae searched for accommodation options in Paraguay which were severely limited and not acceptable. We then searched options in Montevideo in Uruguay which was more successful. Lily- Mae checked all options, dates, availability, breakfast included and additional service charges. Process was explained, paperwork printed off and confirmation email sent. A good service thank you. Lily- Mae was courteous, friendly, personable and explained the whole process. An asset to Hays Travel Romford store.