Hays Travel - Romford Recensioni 

1434
TrustScore 5 su 5

4,9

Unit 9 The Brewery Shopping Centre, RM1 1AU Romford, GB


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Valutata 5 stelle su 5

Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Did not have to wait the 2 staff members very polite and helpful. The gentleman who assisted me was top man going through everything from looking for my holiday to giving useful information nothing s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Regno Unito

  • 01708872195

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1434)

116.812 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Staff was excellent

Staff was excellent, not holidayed abroad for some time, very informative and donee we everything to make our experience a positive one

16 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
- Hays Travel Romford

Valutata 5 stelle su 5

Vanessa was very polite and helpful

Vanessa was very polite and helpful. She explained everything very well. It was a pleasure to speak to her. I would go back to her/Hays to book my next holiday.

13 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave such a lovely review

Valutata 5 stelle su 5

All the staff in the branch are very…

All the staff in the branch are very professional helpful and knowledgeable they always make you feel special and safe when booking our holiday thank you

7 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
- Hays Travel Romford

Valutata 5 stelle su 5

Good customer service

Always nice to speak face to face when booking holidays and every thing is explained fully

11 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave a lovely review.
-Lily-Mae

Valutata 5 stelle su 5

Niamh was very helpful

Niamh was very helpful. I haven't been abroad for years and felt a bit apprehensive but she explained everything to me. I spent ages in the store. I knew which area I wanted to be in Costa Adeje and she found us an amazing looking holiday. I'll find out in a few days. Excited!

1 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave a lovely review. I hope you have a lovely holiday.
- Niamh

Valutata 5 stelle su 5

Denise we booked our holiday…

Denise we booked our holiday appointment with was smiley and helpful and approachable from the first minute. We have booked with her in the past. All the agents there are very approachable.

9 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time in leaving a lovely review

Valutata 5 stelle su 5

We have never had a bad experience in…

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too much trouble - after booking our cruise we decided to book another one BUT alas there were no cabins in the category we prefer - all booked and this was for September 2027!! Thank you Christine for all your help - looking forward to seeing you in the future.

8 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for your kind review. It was such a shame the next cruise you was looking at was not available, people are booking much earlier now to avoid disappointment. Look forward to seeing you again in the future.

Valutata 5 stelle su 5

The staff are kind supportive and can't…

The staff are kind supportive and can't help you enough. It was a very joyful experience and i would not hesitate to recommend Hays to other people.

7 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for you positive review.

Valutata 5 stelle su 5

An easy and pleasurable booking experience!

Sean Snazell patiently steered me through what at first appeared to be a complicated booking. He expertly identified my requirements for an upcoming holiday to Tunisia. Finding an excellent package deal, the process was seamless and he clearly advised me through every step. 10/10

6 agosto 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to write a review. It is much appreciated!

Kind regards,

Sean

Valutata 5 stelle su 5

The whole experience of booking our…

The whole experience of booking our holiday was easy. The member of staff helping us choose the right holiday for our family was knowledgeable and very helpful. I would recommend using Hays Travel for anyone looking to book a holiday

5 agosto 2026
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Risposta di Hays Travel - Romford

Thank you for leaving such a lovely review.

Valutata 5 stelle su 5

This is my first experience with Hays…and I will be back in future travel services . Their staff and the way they showed interest and provide the best packages is beyond excellence.

This is my first experience with Hays travel only because of the advert done by Davina. I would support the advert in the service I recieved, I stated my destination and the preparation, search , pricing, safety ,flight, accommodation, transfer ,tax, places of interest and any other support was offered all I could say is whats not to love about Hays. I would say the staff was friendly and welcoming, but with great support , trust and great customer care and services goes to Sean I cannot thank him enough he really portray the ideals of what customer services towards the public is all about thank you Sean.

5 agosto 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to leave a review. It is very much appreciated.

It was a pleasure to help you book your holiday and I do hope that I can help you again in future.

Kind regards,

Sean

Valutata 5 stelle su 5

Amazing service

I always book my holidays with Denise. Her and the whole team are always so helpful. They go above and beyond.I cannot recommend them highly enough. It's so nice to actually deal with people rather then doing it online.

27 luglio 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to write such a lovely review.

Valutata 5 stelle su 5

Excellent service

Excellent service

3 agosto 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to write a review. It is much appreciated.

Thank you for booking with us again.

Kind regards,

Eric & Sean

Valutata 5 stelle su 5

We didn’t plan to book that day

We didn’t plan to book that day, but Billy was so helpful and patient going through everything with us making it easy to make a decision. We have booked our holiday and know we can contact Billy if we have any questions. Overall a great experience.

2 agosto 2026
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Risposta di Hays Travel - Romford

Thank you so much Mollie for taking the time to leave such a lovely review.

Thank You
Billy

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