Hays Travel - Romford Recensioni 

1436
TrustScore 5 su 5

4,9

Unit 9 The Brewery Shopping Centre, RM1 1AU Romford, GB


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Valutata 5 stelle su 5

The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to book our holiday. All told, took about 15 minutes from sitting down to walking out with our documents. Knowledgable and friendly staff.

Valutata 5 stelle su 5

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Regno Unito

  • 01708872195

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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2 stelle
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4,9

Tutte le recensioni

(1436)

118.033 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Louise was very helpful

Louise was very helpful, explained about the documents needed. Went through everything so I understood. Printed off what I needed to keep with me.
Researched a holiday for particular dates I needed. Very satisfied with customer service.

4 marzo 2026
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Risposta di Hays Travel - Romford

Dear Mrs Gurd-Grablof,

Thank you for taking the time to leave me a lovely review.

Kindest regards,

Louise

Valutata 5 stelle su 5

Staff had very good communicative skills

Staff was very helpfull, polite, and very very good communicative skills. I would recommend friends and family to book with Hayes Travel.

25 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave such a kind review.

Many Thanks
Symphonie

Valutata 5 stelle su 5

Sean was patient.

Sean was very patient with me I think I was there for at least 2½ hours getting quotes for a holiday off our bucket list. Had to go home to talk to my husband. We both returned the next day. It was Sean's weekend off. But a very kind lady carried on with our booking and answered a couple of questions and then completed the
transaction. Very satisfied.

28 febbraio 2026
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Risposta di Hays Travel - Romford

Dear Mrs Jemal,

Thank you for taking the time to leave us a lovely review.

Kindest regards,

Sean & Vanessa

Valutata 5 stelle su 5

Brilliant service

We always see chris parrot at your Romford branch and she always very helpful and patient.
She has helped in choosing wonderful holiday. Great service.

22 febbraio 2026
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Risposta di Hays Travel - Romford

Dear Mr & Mrs Huckle,

Thank you for taking the time to leave me a lovely review.

Kindest regards,

Chris

Valutata 5 stelle su 5

Staff are always welcoming.

Staff are always welcoming.
The listen to what you want and go above and beyond to help you find the perfect holiday.

26 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time to leave such a lovely review.

Valutata 5 stelle su 5

Holiday Booking

Very helpful and friendly, but also made us feel confident that everything would be completed in a professional manner.

26 febbraio 2026
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Risposta di Hays Travel - Romford

Dear Mr & Mrs Clark,

Thank you for taking the time to leave me a lovely review.

Kindest regards,

Louise

Valutata 5 stelle su 5

Very helpful member of staff who did…

Very helpful member of staff who did everything to fulfil our request.

24 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you very much for taking the time and trouble to write a review. It is most appreciated.

It was a pleasure to book your holiday.

Kind regards,

Sean

Valutata 5 stelle su 5

Easy , helpful

This was my first time using hays travel , Denise our assistant for booking the holidays was outstanding and gave the right advice for our needs without any up selling of products and tailored our holiday as such . Can’t thank her enough will definitely use again.

16 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you so much for giving us your custom and for taking the time and trouble to leave a review.

It is much appreciated.

Denise

Valutata 5 stelle su 5

Sean is our go to man

Sean is our go to man. His service is impeccable. Always attentive and very easy to get hold of. He takes time to understand his customer in order to secure the best holidays, flights and add on services for them. We have been using Sean for many years and the service we receive has remained consistently excellent throughout.

31 gennaio 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to leave a review. It is much appreciated. A pleasure, as always to help you with your holiday arrangements.

Sean

Valutata 5 stelle su 5

Our experience at Hays Travel Romford…

Our experience at Hays Travel Romford was very positive. Our travel consultant Lily-Mae was very helpful and very polite. She helped us choose our cruise and our cabin. Mr & Mrs Lowin 21/2/2026

22 febbraio 2026
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Risposta di Hays Travel - Romford

Dear Mr & Mrs Lowin,

Thank you for booking with us and leaving such a lovely review.

Many thanks
Lily-mae

Valutata 5 stelle su 5

Very easy to book a holiday

Very easy to book a holiday, having all the work done for you, and by such friendly staff.

22 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to leave a review. Much appreciated!

Kind regards,

Vanessa

Valutata 5 stelle su 5

Outstanding service from start to…

Outstanding service from start to finish. The lady who helped us went above and beyond, making sure every detail was taken care of. Nothing was too much trouble for her.

22 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you for taking the time for leaving your lovely feedback

Valutata 5 stelle su 5

Service. Knowledge. Friendliness.

The service provided gave us great confidence to book. Always happy to answer any questions too. Very friendly too - not pressured to make a decision.

14 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you for your lovely review

Valutata 5 stelle su 5

I was very very happy with my outcome…

I was very very happy with my outcome for a holiday booked with Louise. She is always very helpful and goes above and beyond for her customers. Nothing is too much trouble and she understands me very well as I am non verbal. I’m quite comfortable in her company.

8 febbraio 2026
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Risposta di Hays Travel - Romford

Dear Mrs Ramsay,

Thank you for taking the time to leave me a lovely review.

Kindest regards

Louise

Valutata 5 stelle su 5

Seen almost immediately

Seen almost immediately. Good advice given and holiday booked with no fuss. Everything we needed explained was dealt with in a professional and pleasant way.

19 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to leave a review. Much appreciated!

Kind regards,

Sean

Valutata 5 stelle su 5

Really friendly enviroment

Really friendly enviroment, my Agent Sean was amazing, very patient, helpful, go above and beyond, I will be telling all my friends about Hays Travel Romford Branch.

19 febbraio 2026
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Risposta di Hays Travel - Romford

Thank you so much for taking the time and trouble to write a review. It is much appreciated!

It was a pleasure booking your holiday for you and I hope that I can help again in the future.

Kind regards,

Sean

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