I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Leggi di più
L'azienda ha risposto
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us With so much ease and it made the wh... Leggi di più
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
37 Evesham Walk, B97 4EX, Redditch, Regno Unito
- 01527907887
4,9
Eccellente
915 recensioni
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Le persone hanno visualizzato anche
Risposta di Hays Travel - Redditch
Thank you for your kind feedback!
Lexie
Top Job
Lexie done a great job. Her patience was admirable with 3 indecisive sisters and a brother popping in to make thing louder than already was. Our holiday was eventually booked. Thanks Lexie you were great.
31 gennaio 2026
Risposta di Hays Travel - Redditch
Thank you for your kind feedback, I hope you have a great time!
Lexie
We Booked our Holiday with Ben He was…
We Booked our Holiday with Ben He was really Efficient , A Pleasure to talk to,He explained Everything clearly we came away feeling very happy.
17 gennaio 2026
Risposta di Hays Travel - Redditch
We're happy to hear that you had a wonderful experience booking your holiday with us. It's great to know that everything was clearly explained and efficient!
Hays Travel
Very good service
23 gennaio 2026
Risposta di Hays Travel - Redditch
Thankyou for your kind feedback! Wishing you a wonderful Holiday!
Easy to book couldn’t have asked for…
Easy to book couldn’t have asked for better service
30 gennaio 2026
Risposta di Hays Travel - Redditch
Jack,
We're happy to hear that booking was easy, and we provided great service. Thank you for your positive feedback; we appreciate it.
The rep was very helpfull and pleasant
The rep was very helpfull showed us several examples of airports, hotels and trains/bus services etc before we made our minds up
28 gennaio 2026
Risposta di Hays Travel - Redditch
Graham Etsell,
We're happy to hear that the representative was very helpful in showing various options, which assisted you in making your decision. Thank you for your feedback.
Hays Travel
Excellent service
22 gennaio 2026
Risposta di Hays Travel - Redditch
Thank you for your kind feedback! we wish you a enjoyable holiday in Lanzarote
Booking easy and we had a change of…
Booking easy and we had a change of mind and Niamh was great in sorting this out 10/10 thanks
29 gennaio 2026
Risposta di Hays Travel - Redditch
Simon fitzpatrick ,
We appreciate your kind feedback and are so glad we could assist when you changed your mind, making the booking process easy for you.
Hays Travel
Mediterranean cruise.
Hayley was very helpful when we visited to book a cruise to the Mediterranean and sorted it out for us.
26 gennaio 2026
Risposta di Hays Travel - Redditch
Mr & Mrs Peter Stephens,
We appreciate you taking the time to share your booking experience. We are so happy to hear that our team member was very helpful in booking your cruise.
Hays Travel
Always a pleasure to go to Hays Travel…
Always a pleasure to go to Hays Travel very helpful staff
28 gennaio 2026
Risposta di Hays Travel - Redditch
William,
We appreciate you taking the time to leave us such a wonderful review. It is always a pleasure to assist you.
Hays Travel
Niamh
Niamh, the girl who helped us was very patient, kind and understanding of our needs. She booked us a wonderful holiday which we are looking forward to. At times unfortunately the background noise in the shop made it difficult for us to hear but Niamh was very patient and repeated things when necessary.
28 gennaio 2026
Risposta di Hays Travel - Redditch
MrsGLADYSDAVIES,
We appreciate you sharing your experience. We're happy to hear that you found assistance in planning your holiday and that our team member was helpful, patient, and kind. We will address the background noise issue.
Hays Travel
Booking a cruise
We called into the Redditch branch to book a cruise in April. Becky gave us plenty of information and guided us through the booking process.
We are now looking forward to enjoying the cruise.
27 gennaio 2026
Risposta di Hays Travel - Redditch
We're happy to hear that we provided you with plenty of information for your cruise booking. Thank you for booking with us, and we hope you enjoy your cruise!
Good booking experience …
Our booking and documentation was easily and swiftly made. The only delay was waiting for a reply from Central Team about a hotel query.
Our Advisor was efficient and had a good sense of humour . She was able to share experiences too.
19 gennaio 2026
Risposta di Hays Travel - Redditch
We're happy to hear that your booking and documentation process was easy and swift. We appreciate your feedback regarding the delay and are glad you found our advisor efficient and humorous.
Good value for the money
Niamhn was very helpful and went out of her way to help. Hays was good value for money.
26 gennaio 2026
Risposta di Hays Travel - Redditch
We appreciate your kind words! We're happy to hear that you found our services helpful and of good value. Wishing you a wonderful Holiday!
Risposta di Hays Travel - Redditch
Thankyou for your kind feedback! We are happy you were pleased with our service. Wishing you a wonderful Holiday!
Risposta di Hays Travel - Redditch
Thankyou for your Kind Feedback, Wishing you a wonderful Holiday!
First class service again all the staff…
First class service again all the staff at the Redditch office are helpful and polite Caitlin was very helpful and told all we wanted to know
25 gennaio 2026
Risposta di Hays Travel - Redditch
We appreciate your kind words regarding the first-class service you received, and appreciate your repeat loyalty at Hays in Redditch. Wishing you a lovely Holiday!
Made to feel very welcome,friendly…
Made to feel very welcome,friendly helpfull staff,went through everything step by step
17 gennaio 2026
Risposta di Hays Travel - Redditch
We appreciate your feedback. It is great to hear that our staff were friendly, helpful, and made you feel welcome as they guided you through everything.Hays Travel Redditch
Hays travel redditch always good…
Hays travel redditch always good 👍..always book zante there..go every year my second home..always helpful. Hayley..manager is brilliant I was in and out in 20mins!..job done..cheers Gary
24 gennaio 2026
Risposta di Hays Travel - Redditch
Thankyou for your Kind Feedback, we will pass your comments on to Hayley :) - Hays Travel Redditch
Excellent customer service
Georgia was extremely friendly and knowledgeable in helping to book a holiday meeting all our requirements.
21 gennaio 2026
Risposta di Hays Travel - Redditch
Thankyou for your kind feedback, wishing you a wonderful Holiday!
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