I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... Leggi di più
L'azienda ha risposto
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us With so much ease and it made the wh... Leggi di più
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
37 Evesham Walk, B97 4EX, Redditch, Regno Unito
- 01527907887
4,9
Eccellente
908 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
flights only trip to spain
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff member was very helpful and within a short space of time had it all booked and documents printed.
11 agosto 2026
JO WAS LOVELY AND GREAT TO DEAL WITH.
17 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Hayley is fantastic
Hayley is fantastic, we always book our holidays at Hays.
She understands what we are looking for, fabulous customer service.
Thank you Hayley
5 agosto 2026
Risposta di Hays Travel - Redditch
Thank you, Lisa, for your lovely review and continued loyalty. It’s wonderful to know you have such an exciting trip to look forward to for Steve’s special birthday. Wishing you both a fantastic time and, most importantly, a very Happy Birthday to Steve!
Our Holiday Booking
The lady who booked our holiday was so approachable, friendly and helpful, very informative & willing to help & answer any questions we had.
Very efficient
15 agosto 2026
It was quick and smooth to book my…
It was quick and smooth to book my holiday no problems definitely will book my next holiday with hays
15 agosto 2026
Well from a phone call to a agent…
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us
With so much ease and it made the whole process without a sweat
And such a pleasant young lady so kind and thoughtful
14 agosto 2026
Alexie was excellent and dealt with our…
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can see she is an asset to Hays travel. We always recommend Hays to our friends.
14 agosto 2026
Risposta di Hays Travel - Redditch
Thank you so much for your kind review and continued loyalty to Hays Travel!
I hope you have a great 35th cruise!
Lexie :)
Very helpful staff
13 agosto 2026
What a pleasure!
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requirements etc tailored to my specific needs. Never again will I try and do it all myself, this experience was a breath of fresh air!
10 agosto 2026
Hayley was extremely helpful and…
Hayley was extremely helpful and informative. We wanted everything done old school and she helped us and explained it all for us
1 agosto 2026
Risposta di Hays Travel - Redditch
Thank you so much for your lovely review. It was a pleasure helping you and explaining everything along the way.
I’m so pleased I could make the process easy for you. Wishing you a wonderful and enjoyable stay in Alicante.
Hayley
Risposta di Hays Travel - Redditch
Thank you Mr Fitz- Harris for taking the time to leave me a lovely review, your continued loyalty is greatly appreciated-Jo
Really helpful,friendly & informative
Really helpful,friendly & informative. Made booking our holiday very easy.
4 agosto 2026
Risposta di Hays Travel - Redditch
Thankyou for your kind feedback! Wishing you a wonderful Holiday in Turkey! :)
Perfect customer service
Perfect customer service. Took the time to make sure they gave us exactly what we were looking for and all the information we needed. Excellent experience. Thank you.
30 luglio 2026
Risposta di Hays Travel - Redditch
Thank you for the great feedback and continued loyalty! I hope you have a great holiday - Caitlin :)
Risposta di Hays Travel - Redditch
Thank you for taking the time to share your feedback. It was lovely speaking with you and following up on your experience.
I completely understand your concerns regarding Signal and appreciate you explaining that you found it stressful. I also understand why you felt uneasy providing your card details for them to be entered manually, particularly as we did not have a Chip and PIN machine available at the time.
I’m pleased to let you know that Chip and PIN machines are coming soon, which I hope will make the payment process much more comfortable and convenient for our customers.
I’m also delighted to hear that you found Georgia so helpful and lovely. I’ll be sure to pass your kind words on to her.
Thank you again for your honest feedback and for giving me the opportunity to discuss your concerns.
Kind regards,
Hayley
Excellent service very respectful at a…
Excellent service very respectful at a time where I had just lost my mom.
Very helpful
21 luglio 2026
Risposta di Hays Travel - Redditch
Thank you so much for your lovely review. It was a pleasure helping you arrange your holiday to Lanzarote, and I’m so pleased I could be of some help during what was such a difficult time for you.
I really hope you had a wonderful and much needed break in Lanzarote and managed to enjoy some well deserved rest and relaxation. Wishing you all the very best, and thank you again for your kind words.
Hayley
Hays Travel Redditch top shop
Staff very friendly in the office and helpful Caitlin went above and beyond to.help me with my holidays and tended to all details great place to book your holidays always a friendly welcome and smiles welcoming keep upthe good work ladies 100%
28 luglio 2026
Risposta di Hays Travel - Redditch
Thank you for your kind feedback and continued loyalty booking with us! Always a pleasure to have you in store :)
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