Hays Travel - Prenton Recensioni 

Very professional, quickly seen to. Very informative.

We went to the Prenton branch on Monday 24th August.
I have recently spent the last 4mths nursing my auntie at home, planning her funeral, which was to take place on the Thursday 27th, with all the stress I needed a holiday, so I asked the consultant to book me a holiday in Spain as soon as after the Thursday, she said she couldn't book a Saturday from Liverpool, but could do the Sunday, I said that would be great.
We should have looked at the paperwork, I now realise that. But we took it that it was booked for the 30th, on arrival at check in, we were advised we were a week early.
Due to the anxiety and stress I already have this was the icing on the cake, I did ring the shop there and then, to be told the consultant would have read the dates out to me, my husband and I do not recall her reading these dates, as we would have said, as we did on arrival to book it we wanted the Sunday.

Excellent service and very professional. Price matched what I found on the internet. Lots of local information given also.

The staff were funny, kind patient and very knowledgeable

Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the excitement and anticipation starts when you build your holiday with the experts in their field. Booking with Hays Travel is the ways to travel. Excuse the pun.

Booking as a group was made so easy
The lady was so helpful she delt with our family booking in a very professional manner
Gave good understanding of our cruise. We left feeling really happy
Thank you

Absolutely wouldn’t book a holiday without them. Always helpful always go the extra mile.

Very happy with the ladies Izzy and Tilly for keeping me updated to allow me to book with them again. Very professional and helpful as always hence my return bookings.

Was looked after really well staff amazing and patient

The team instore were brilliant got me the best price
so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday.
Don't waste your time shopping round gauranteed a good service everey time

The staff at hays Prenton were very helpful guiding me for my cruise because this is my first one I didn’t have any idea but thanks to them it’s all booked for next year thank you girls

Staff are very helpful,bright and engaging. Nothing seems to be a chore and staff go that extra mile

The booking was listened to and all details and booking was done carefully and with our full consideration.insurance details where also provided

Fantastic service. So helpful and knowledgeable. Made recommendations that we found so useful.
Took time to help as we didn’t really know where we wanted to go.
Excellent

Always book with the girls in hayes travel prenton. Always friendly and helpful.

Always great customer service from Kim , Tilly and all the team at Hays Prenton

As regular cruisers, we knew exactly what we wanted when we went in to our local agent to book for 2028. The staff member who attended to us was very friendly (something we’ve become accustomed to at Hays Travel) and listened and responded to our list of requests in a highly efficient and professional manner.

Friendly, helpful and well informed service