Hays Travel - Poole Recensioni 

1236
TrustScore 5 su 5

4,9

Dolphin Centre, BH15 1SR Poole, GB


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Valutata 5 stelle su 5

The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Leggi di più

Valutata 5 stelle su 5

I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Leggi di più

Valutata 5 stelle su 5

We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Leggi di più

Valutata 5 stelle su 5

We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1236)

125.952 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fiona our agent was very helpful and…

Fiona our agent was very helpful and pleasant, despite there being a very a rude customer in the place at the time all the staff handled it well and were apologetic for his behaviour even though it was not there fault, all in all a great service as usual 5 ⭐️⭐️⭐️⭐️⭐️

8 marzo 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Steve was hugely helpful

Steve took lots of time to ensure we had the best holiday and cabins for us.
We will be back to book again

8 marzo 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Tom the deputy manager was excellent

Tom the deputy manager was excellent. he helped us with our booking, explained everything and we were not rushed. can't recommend him enough if you need help or advice.

7 marzo 2026
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Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Great service from Hays Travel in Poole

I always book my holidays with Julie at Hays Travel in Poole. I wouldn't go anywhere else. On this occasion (and it has happened previously, as well) Julie booked my cruise out of her usual working hours. Nothing is too much trouble for her and she will go out of her way to help.

5 marzo 2026
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Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Was expertly done

Was expertly done, very friendly and relaxed

5 marzo 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

We were served by Fiona

We were served by Fiona. She knew her subject and was very helpful.

1 marzo 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Excellent!

Excellent, we could not want for anything better. Professional, caring, funny and very knowable. We are very very pleased.

17 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

George was thorough

George was thorough , friendly , helpful, professional and achieved the best deal for myself & i can't thank him enough
I wouldn't book with anyone other than Hayes as my experience has always been perfect with them .
A big thankyou to George who was amazing

23 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Very helpful young lady

Very helpful young lady. Organised all our travel arrangements efficiently. Not rushed and happy to answer our many questions.

13 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Excellent service

Excellent service. Knowledgable and efficient

22 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Friendly and helpful

Very friendly staff and was very efficient. Perfect place to book a holiday or cruise

17 gennaio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

George was very helpful

George was very helpful. Very efficient .
Offered exactly what we wanted
.every thing was covered and explained clearly
Excellent.

20 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

We spoke with Fiona at Poole Hayes and…

We spoke with Fiona at Poole Hayes and she was very helpful, excellent customer service she listened to what we wanted in a cruise and found us exactly that.

19 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Friendly Service

Jodie who dealt with our enquiry, estimate and the holiday booking was both friendly and knowledgeable . We came away confident that we'd got exactly what we were looking for.

18 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

HAYS POOLE are a joy to work with

Conner and Jodie could have have been more helpful, especially as we were booking from abroad.
We find HAYS POOLE extremely competent and a joy to work with.

17 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 4 stelle su 5

Gran Canaria

George and Julie helped choose our location and hotel in Gran Canaria.
They were knowledgeable, and our holiday was quickly booked with their expertise.
Can recommend Hays Travel in the Dolphin Centre Poole.

11 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

As efficient and friendly as ever

This was the fourth time we've booked a cruise through Hays Travel in Poole and as usual they were very polite, helpful and efficient. We could've saved a few £ by going to one of the discount cruise websites, but you don't get the personal touch, chance to fully discuss the options etc., so we prefer to pay the little extra to ensure we get what we want.

17 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

I was seen straight away

I was seen straight away, greeted with a friendly smile and tone. Asked what I was looking for and within 20 mins…holiday booked

17 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Valutata 5 stelle su 5

Jody from your Poole branch has the…

Jody from your Poole branch has the Midas touch she deserves to go far in the industry- knowledge / powers of persuasion/ an super easy to converse with - a true super star

17 febbraio 2026
Logo di Hays Travel - Poole

Risposta di Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

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