I have requested help to look for a holiday from other agents. I knew it be tough as my budget wasn't high and in school holidays. But no one could help. Others suggested I look during term times etc... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeHigh Street West, 3rd Floor Gilbridge House, SR1 3LH Sunderland, England, GB
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Vivian was amazing as always, thank you for all your help and patience booking our group booking for a 2028 August holiday. Thank you for looking into different options for us, and looking into di... Leggi di più
What can I say , but. Harriet has superbly done it again ! I’ve booked another holiday with her , just a Few weeks after booking my Thailand trip . She really does go beyond the extra mile... Leggi di più
L'azienda ha risposto
I booked my holiday with Tracy. From start to finish she was absolutely amazing- nothing was too much trouble and she was always so helpful and patient with my many questions and requests! She took th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- anche in
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
High Street West, 3rd Floor Gilbridge House, SR1 3LH, Sunderland, England, Regno Unito
- 0333 033 9985
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Joel has always been there for me and…
Joel has always been there for me and always finds amazing deals. Will always go to Joel for prices
12 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Tracy was so helpful
Tracy was so helpful! We called her on Saturday and she came back with options and we booked the next day on a Sunday. Would highly recommend
5 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
You are very welcome, many thanks for your kind words.
Tracy 01656477047
Laura Douglas was a fantastic help and…
Laura Douglas was a fantastic help and very patient responding late at night and weekends. Thank you Laura ☺️
4 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Oh Andrea Thank you Very much I hope you have a great birthday Holiday.
Kind regards
Harriet Denton
01924911760
harriet.denton@hays-travel.co.uk
Lynda that helped me book the…
Lynda that helped me book the experience was fantastic and put all my worries to rest considering I had never used the service before
10 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you for your lovely comments Bethany, it was a pleasure booking your holiday, I hope you have a fabulous time. Lynda 01924911766 lyndaorourke.ptc@hays-travel.co.uk
Dannielle did exactly what we wanted…
Dannielle did exactly what we wanted and very professional this is the second time we will continue to deal with here.
10 ottobre 2026
Budget holiday in school holidays.... thank you Paige B
I have requested help to look for a holiday from other agents. I knew it be tough as my budget wasn't high and in school holidays. But no one could help. Others suggested I look during term times etc.
I looked on hay travels website and got in contact with a rep called Paige. I really didn't believe she could help but she did and found us somewhere that's perfect for us. We are so excited. So grateful.
3 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you so much for your lovely review! I’m so pleased I could help you find the perfect holiday within your budget, especially during the school holidays! It means so much to know you’re excited and happy with what we’ve found. I hope you have the most amazing time making special memories, and thank you for trusting me to help plan your holiday! 💖✈️ Paige x
Lots of things were explained felt went…
Lots of things were explained felt went above and beyond
Could I have the contact for Irene the owner
10 ottobre 2026
What can I say
What can I say , but. Harriet has superbly done it again !
I’ve booked another holiday with her , just a
Few weeks after booking my Thailand trip .
She really does go beyond the extra mile-
Helping me with all my enquiries .
If I can also add my sincere thanks to Sam
For helping me with my last holiday .
All the best
Cheers
Robert McCoy .
9 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Oh Robert Thank you so much for your Kind words I hope you have two amazing holidays and I can not wait to here all about them.
kind Regards
Harriet Denton
01924911760
harriet.denton@hays-travel.co.uk
PS Sam has said it was an Absolute pleasure to help you while I was away .
Tanya Southgate
Nice choice of resort. Hotel room balcony was too noisy with traffic but otherwise clean and tidy. Breakfast was OK. We did not eat dinner at hotel. Roof terrace with jacuzzi was nice when sun shone. Plans made by Tanya at Hays Travel all worked well.
1 ottobre 2026
Non scritta su invito
Amy was fantastic 😀 she has been so…
Amy was fantastic 😀 she has been so helpful and understanding with the different changes made. Customer service was outstanding
9 ottobre 2026
Vivian was amazing as always
Vivian was amazing as always, thank you for all your help and patience booking our group booking for a 2028 August holiday.
Thank you for looking into different options for us, and looking into different airports making sure we get the best deals
Can’t wait to book with Vivian again always look forward to speaking to her
9 ottobre 2026
We were assisted by Dannielle Palmer…
We were assisted by Dannielle Palmer who was very helpful, couldn't fault the service
9 ottobre 2026
Tony was amazing
Tony was amazing talked me through everything and was able to help me with any questions I had. The booking process was quick and easy thanks Tony for your service
8 ottobre 2026
I called and spoke to Tracy Unsworth…
I called and spoke to Tracy Unsworth and gave her a list of requirements for a holiday to Lake Como and St. Moritz, see managed to fulfil all of these and kept
Me updated through out
7 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Many Thanks for your kinds words. Wishing you an amazing holiday,
Tracy
01656 477047
Agent was very helpful and made booking…
Agent was very helpful and made booking easy can't submit location because Sheryl doesn't appear on the list of consultants
8 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you for your feedback, I am pleased I made the process easy. I hope you are looking forward to your Christmas Market Cruise onboard the beautiful Cunard Queen Victoria. Sheryl :)
Fantastic service from start to finish.
Fantastic service from start to finish.
Katarzyna Gowland at Hays Travel was such a pleasure to deal with .
Would highly recommend
30 settembre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you for booking with Katarzyna! We are pleased to hear you have enjoyed her service and hope you have a fantastic holiday
Chloe
Gail Bowker was very helpful and…
Gail Bowker was very helpful and provided a friendly, prompt and efficient service
8 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you for booking with Gail! We are pleased to hear you have enjoyed her service and hope you have a fantastic holiday
Chloe
Fabulous
Again Sarah Jones has bagged us a brilliant deal. Sarah takes the time to ensure all our needs are met. Fantastic service.
Booking HAY-6643428.
8 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Hi Sally, Thank you so much for taking the time to write such a lovely review. That has made my day!
So glad I managed to get you this deal, amazing. You can all now look forward to it.
Many thanks
Sarah
Tel 01449 797221
Email sarah.jones2@hays-travel.co.uk
Facebook Sarah Jones at Hays Travel
Benjamin my travel advisor went above…
Benjamin my travel advisor went above and beyond to help me pick my dream holiday I cant recommend him enough a credit to Hays Travel
1 ottobre 2026
Risposta di Hays Travel - Personal Travel Consultants
Thank you for booking with Benjamin! We are pleased to hear you have enjoyed his service and hope you have a fantastic holiday
Chloe
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