Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally h... Leggi di più
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High Street West, 3rd Floor Gilbridge House, SR1 3LH Sunderland, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally h... Leggi di più
L'azienda ha risposto
Kirsty who arranged our booking was very pleasant and professional. She took on board our needs/requirements and came up with a couple of options to enable us to make a decision. It was on point, cr... Leggi di più
L'azienda ha risposto
I used web chat and got put threw brandon whittle who from start to finsh was brillant and helpful went above and beyond mange to beat the price for what i was getting to egypt for 2 adaults and 2 chi... Leggi di più
Once again Sarah has gone above and beyond to find us our next perfect holiday. As always nothing is too much trouble for Sarah, from start to finish making the whole holiday booking process stress... Leggi di più
L'azienda ha risposto
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
High Street West, 3rd Floor Gilbridge House, SR1 3LH, Sunderland, England, Regno Unito
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We recently booked our trip to San Francisco, Los Angeles and Las Vegas through Benjamin Mahoney at Hay’s Travel, and I honestly couldn’t recommend him highly enough.
From the very beginning, Benjamin was extremely helpful and full of useful suggestions, particularly from his own experiences of travelling. He was incredibly quick at finding us some of the best and most affordable flights and hotels, and every hotel we stayed in across San Francisco, Los Angeles and Las Vegas was excellent. Despite having fantastic reviews and high ratings, they were all very reasonably priced, which made a huge difference to the overall trip.
One thing that really stood out was how helpful Benjamin was when we discovered an error with our flights very close to the holiday. He managed to help correct the issue and save me a significant amount of money and a lot of unnecessary stress and hassle. His responses were always very prompt, which is even more impressive considering he is cabin crew himself and travels a lot.
What made the experience even better was that Benjamin genuinely took an interest in our holiday while we were away. He would check in to see how we were getting on, ask where we had been and recommend places for us to visit based on his own experiences. It felt like we were getting advice from someone who genuinely wanted us to have the best possible holiday, rather than simply someone who had booked our flights and hotels.
We had an amazing time in San Francisco, Los Angeles and Las Vegas, and I would definitely book through Benjamin again. I’ve already passed his details on to multiple friends and family members, and I’m actually in the process of looking at booking another holiday with him.
Thank you, Benjamin, for making the whole experience so easy and helping make our trip such a memorable one!
Meryl as always was professional and ensured all our holiday needs were met abd exceeded - wouldn't book with anyone else. Thanks Meryl
I rang to arrange a booking for my family to Milan for a football match it was difficult to organise as I was in Tenerife on holiday at the time - Jak was extremely helpful and sent various options and stayed on late to enable me to book, to ensure the matter was completed and I could get on with my holiday
As Always this was a smooth and easy process. Will be booking again soon.
Beverlyn was really helpful.lt was great to be able to pick up the phone and speak to her without having to wait in a que.She listened to our requirements and sorted it without getting flustered.First time we have used Hays.
Tony was very helpful and provided lots of information got us the best deal called me at a convient time to book the holiday and was quick to email all details
Helen👏🏻
Very helpful.Always helps us with our bookings,Thinks of everything.
We are very grateful of her input to our holiday.
THANKYOU HELEN
From the beginning of the booking process Sam has been a great and exceptional support with the booking of this holiday. I feel relaxed and assured in going.
Thanks Sam.
Caitkyn was helpful and made the process easy and straightforward

Risposta di Hays Travel - Personal Travel Consultants
I used web chat and got put threw brandon whittle who from start to finsh was brillant and helpful went above and beyond mange to beat the price for what i was getting to egypt for 2 adaults and 2 children
Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally happy before confirming the booking. She gave great advice about cabins, upgrades tours etc and remained on hand to deal with issues checking in etc. always dealing with queries very quickly. Thanks to her our trip was a real success and my husband had a great birthday. She also followed up with a call when we returned to check all had went well. I would happily entrust Gayna to arrange any future holidays. Thanks for everything.

Risposta di Hays Travel - Personal Travel Consultants
After booking our holiday online, there was an issue with the direct debit page. We received a call later that same evening to sort it all out and was given sterling service by the agent.

Risposta di Hays Travel - Personal Travel Consultants
Knowing that we can trust our rep that we have used for over 20 years

Risposta di Hays Travel - Personal Travel Consultants
Ben was fantastic, so helpful and quick with all information we needed to book what should be a fabulous holiday.
Hannah was very knowledgeable on these sports events and kept me updated all of the time. I was very pleased with the service I received. I would definitely book again with Hannah.
Lynda is always so professional and goes above and beyond to help
This is the second time we have used Laura to make a booking. She is extremely helpful and friendly. As with the last time we booked, she listened to what we wanted and came back to us with some great suggestions and helped us to choose our accommodation. Thanks again Laura - you are amazing. Maria & Carl

Risposta di Hays Travel - Personal Travel Consultants
As always Grace is amazing, so helpful and resourceful, I would not book with anyone else 😊
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