Heather the manager at The Old Swan Branch in Liverpool was lovely. She was very patient and knowledgeable and was determined to find just what we were looking for. She found us a last minute 10 nigh... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I used the Old Swan shop to book a holiday in Nerja for 2027. Elaine -the assistant who helped me - was friendly, efficient and very professional. She found and booked exactly what I was looking for... Leggi di più
L'azienda ha risposto
Well initially we went up to Hayes and we went through the holidays with Lewis then we had the idea which one we chose to go with so we went home and said we’d get back the same day, then we made our... Leggi di più
L'azienda ha risposto
From when I walked in the door the staff were very friendly and the lady who helped me book my holiday made me feel at ease , explained everything and was such a pleasant lady I walked out laughing... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
533 Prescot Road, L13 5UR, old swan, Regno Unito
- 01514386601
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Summer holiday booking
Heather from Old Swan branch was quick, efficient & very helpful.
27 aprile 2026
Risposta di Hays Travel - Old Swan
Hi Janet,
Thank you for booking with Hays Old Swan, I'm sure you will have a fabulous time in Menorca x Heather
Use Hays all the time
Have used Hays travel for many years now as all the staff are friendly, patient and so willing to find the right holiday for you. The booking process is quick and easy once your holiday is decided on. Excellent service from Hays
23 aprile 2026
Risposta di Hays Travel - Old Swan
Thank you for your lovely review and for booking again! - Lewis
Very friendly & helpful staff.
Very friendly & helpful staff.
This is the second holiday I have booked at this location & would definately recommend them
23 aprile 2026
Risposta di Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
Risposta di Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
Staff helpful nice bright store
15 aprile 2026
Risposta di Hays Travel - Old Swan
Thanks For you lovely comments .
Elaine
The company does well because it’s so…
The company does well because it’s so friendly and puts you at ease when you walk
In the store. We have booked quite a few happy holidays with you and enjoyed everyone always been satisfied choice
10 aprile 2026
Risposta di Hays Travel - Old Swan
Thanks for your lovely comments Veronica
Elaine
Risposta di Hays Travel - Old Swan
Thank you for your kind comments always a pleasure to see you both
Elaine
Fantastic love Lewis
16 aprile 2026
Risposta di Hays Travel - Old Swan
Thank you for booking with Hays travel, i'm sure you will all have a fabulous time on your cruise.
Heather x
Heather the travel advisor was very…
Heather the travel advisor was very helpful and did everything to make our experience in booking a holiday hassle free
8 aprile 2026
Risposta di Hays Travel - Old Swan
I was my pleasure to book your holiday, i'm sure you will have a lovely time! Heather x
Heather made our booking easy and she…
Heather made our booking easy and she gave us all the information we needed all delivered with a lovely sunny smile she took her time even though we arrived late she never rushed through anything it was a pleasure to deal with her
5 aprile 2026
Risposta di Hays Travel - Old Swan
Thank you for booking your holiday with Hays Old Swan, it was a pleasure to help you, i'm sure you and your sister will have a fabulous time.
Heather x
Risposta di Hays Travel - Old Swan
Thank you for your kind comment
Excellent service
Spoke to Michelle who gave me a quote. When I rang back Michelle was busy so Elaine brought all details up and completed booking. So easy. I have also booked holidays through Lewis again so professional and informative
3 aprile 2026
Risposta di Hays Travel - Old Swan
thank you so much for your kind words, see you soon Michelle
Risposta di Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
We have always booked through Lewis at…
We have always booked through Lewis at OLd swan we just tell him what we want and he sorts it and every place he has suggested has been fabulous, all the girls in there are lovely and r happy to help and chat always friendly and don’t forget r little chap in the money exchange always happy and friendly
2 aprile 2026
Risposta di Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
The Staff at Hays Travel were friendly…
The Staff at Hays Travel were friendly and helpful. they were able to find me the perfect holiday i wanted with great Hotel, Location and good flights. My experience with Hays Travel was good. would recommend them
1 aprile 2026
Risposta di Hays Travel - Old Swan
Thank you for choosing to book your holiday with Hays Travel old swan, I'm sure you will have a lovely time with your sister and friend.
Heather x
100per cent in booking us a perfect…
100per cent in booking us a perfect holiday just what we wanted
31 marzo 2026
Risposta di Hays Travel - Old Swan
Thank you for your kind comments
Heather really looked after me she is…
Heather really looked after me she is great explains every think
Thank you
31 marzo 2026
Risposta di Hays Travel - Old Swan
Thank you for booking with us again, you will have a fabulous time in Sri Lanka
Heather x
Heather who helped me book my holiday
Heather who helped me book my holiday, was knowledgeable and efficient, understood what I wanted. Did not try to sell me something I did not want .
30 marzo 2026
Risposta di Hays Travel - Old Swan
Thank you for your review, I am sure you will have a lovely holiday.
Heather x
I always go to Old Swan Hays and see…
I always go to Old Swan Hays and see the same person Luis as he is always very helpful in giving me the best advice for my holiday destination. Also Paul who dealt with my currency was helpful to.Both guy's are great at what they do. I would not book my holiday anywhere else.
29 marzo 2026
Risposta di Hays Travel - Old Swan
Thanks for the lovely comment it was a pleasure booking your holiday am sure you will enjoy it -Lewis
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.