Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... Leggi di più
L'azienda ha risposto
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
L'azienda ha risposto
I spoke with Saima who was very knowledgeable and professional throughout. She was very patient when we asked about the possibilities and I felt she made every effort to to find us exactly what... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
7 Barnsdale Drive, MK4 4DD, Milton Keynes, Regno Unito
- 01908887556
4,9
Eccellente
674 recensioni
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Le persone hanno visualizzato anche
Excellent service from Jaime
Excellent service from Jaime, nothing was too much trouble……👍🏽👍🏽👍🏽
5 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
We always make Hays our 1st port of…
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special.
Would recommend them at a heartbeat
2 settembre 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your wonderful review! We are so pleased to hear that you always make us your first port of call and that our team makes you feel special. We truly appreciate your recommendation!
Always a pleasure to pop into Hays
Always a pleasure to pop into Hays. Whether for a quick question or to book.
24 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear that you found our staff helpful and pleasant to deal with. We appreciate your feedback and look forward to assisting you again in the future. 😊
The staff are helpful and competent
The staff are helpful and competent..I wanted to book a flight and hotel in Almaty Kazakhstan next April to visit my girlfriend and family.As an ex seaman Im used to travelling and this experience gives me insight to get things right..The one thing I learned being at sea 35 years is to be extremely organized..Travelling to a non conventional destination can be a nightmare especially booking independently so it made sense to book through an agent..My 1st mission was to select a few agencies and read reviews..Hays were instantly the outstanding option..So I called my local outlet..Yes it would no doubt be a better option to go to store in person..However for personal reasons it was preferable to phone them.
I gave a brief insight of my requirements and knowing the difficulties of travelling to Kazakhstan can create I thought the agents would need some days to research my request...So I was quite surprised when I got an email 3 hours later with a couple of quotes..
They had managed to get seats with my specified airline Air Astana and a choice of 2 hotels close to where my girlfriend lives and works which is directly in Central Almaty..Even the dates were as requested..
I also chose to use an Agent so I could pay a deposit and direct debit installments..This was an easy process and far better than trying to find £1400 outright if paying direct..
Also using a reputable agent gives a sense of security..ATOL protection..but more importantly knowing that their knowledge will be essential in the finer details..
Everyone I have spoken to at the agency has been polite and respectul and very helpful..They call back if they are busy or need time to collate information.If i have any questions they are more than happy to answer them and willing to find out when they arent sure..
Now I gave 4 stars...You might wonder why?I simply cannot give a 5*..I havent had my trip yet...lets wait til next April to see eh..Thanks to all the staff at Milton Keynes branch..especially Tanveer..I told you i would be a pain in the butt with questions..and yes you take it in good faith...
21 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for taking the time to leave such a detailed review. We are delighted to hear that our team was able to help you find the right flights and accommodation for your trip to Almaty and that the flexibility of our payment options made the booking process easier for you. We pride ourselves on providing knowledgeable, friendly service, so it's wonderful to know this came across in your experience.
A special thank you for your kind words about Tanveer and the rest of the team. We'll be sure to pass your comments on. We really appreciate the trust you've placed in us and are pleased we could help take the stress out of planning a more unusual destination.
We completely understand your reason for holding back that fifth star for now, and we'll be doing everything we can to ensure your holiday lives up to expectations. Thank you again for choosing Hays Travel, and we wish you a fantastic trip to Kazakhstan next April! 😊
Two members of staff independently found me two holidays
I've booked two holidays recently and both members on my two visits helped me to decide on my destinations and accommodation.
21 agosto 2026
Risposta di Hays Travel - Milton Keynes
JILL hooper,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to assist you in choosing the perfect destinations and accommodations for your recent holidays. We truly appreciate your kind words.
Kind Regards
Hays Travel
Risposta di Hays Travel - Milton Keynes
Thank you for your feedback. Glad we could help , look forward to helping again in the future . Kind regards Jackie
Excellent customer service
Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best cabins for us, and adding on a flight and hotel. She answered all our questions promptly and made the whole process so straightforward. Thank you.
19 agosto 2026
Risposta di Hays Travel - Milton Keynes
Mrs B Muncaster,
Thank you for your wonderful feedback! We are delighted to hear that you received such knowledgeable and helpful service when booking your cruise, and that the process was so straightforward.
Kind Regards
Hays Travel Huyton
Saima was very helpful and patient when…
Saima was very helpful and patient when booking our cruise. A very pleasant experience. Thank you
26 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear that Saima was helpful and patient while assisting with your cruise booking. I'll be sure to pass on your lovely comments to her. We hope you have a fantastic cruise and look forward to helping you again in the future. 😊
No waiting
No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend there for holiday cash
In couple months.
25 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that AMY was so helpful and able to assist with arranging your three rooms on the cruise. It's great to know everything was sorted smoothly and that you had such a positive experience with us.
We will be sure to pass on your kind comments to AMY. Thank you for choosing us, and we look forward to welcoming you back when you visit for your holiday money. Have a fantastic holiday! ☺️
Katie was very helpful and nothing was…
Katie was very helpful and nothing was too much trouble to look into for us.
22 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your lovely review. We're delighted to hear that Katie was so helpful and that nothing was too much trouble when assisting you. I'll be sure to pass your kind comments on to her. We really appreciate your feedback and look forward to helping you again in the future. 😊
Risposta di Hays Travel - Milton Keynes
Thank you for your review. We're delighted to hear that you received very good service at our Milton Keynes branch. Your feedback is greatly appreciated, and we're pleased we could assist with your travel plans. We look forward to welcoming you back again soon. 😊
I spoke with Saima who was very…
I spoke with Saima who was very knowledgeable and professional throughout.
She was very patient when we asked about the possibilities and I felt she made every effort to
to find us exactly what we wanted.
Subsequently were now off to the Seychelles next April!
Rating 🌟🌟🌟🌟🌟
16 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your 5-star review! We're delighted to hear that Saima was knowledgeable, professional, and patient in helping you find the perfect holiday. We'll be sure to pass on your kind comments. Have an amazing trip to the Seychelles next April! 🌴😊
All questions answered
All questions answered. Very attentive.made making a booking very easy. Will use you again
15 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your review. We're delighted to hear that all your questions were answered and that our attentive service made your booking experience easy. We appreciate your feedback and look forward to helping you again in the future. 😊
Amy was great
Amy was great, going above and beyond in order to find us the right break. Couldn't have been more helpful. Thank you.
14 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your lovely review. We're delighted to hear that Amy went above and beyond to find the right break for you and provided such helpful service throughout. I'll be sure to pass on your kind comments to her. We hope you have a fantastic holiday! 😊
Tip top service
Jaime made the booking process so easy and provided us with all the information we needed. We couldn’t have wished for better service.
14 agosto 2026
Risposta di Hays Travel - Milton Keynes
Helen,
Thank you for your wonderful feedback! We are so pleased to hear that the booking process was easy and that you received excellent service.
Kind Regards
Hays Travel
Risposta di Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear you received very good service and appreciate you taking the time to share your feedback. We look forward to helping you plan your next holiday! 😊
Very helpful
Very helpful. Looked at different locations and gave advice on hotels from her personal knowledge.
Professional and friendly.
Didn’t feel rushed
2 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you for your lovely feedback. We're so pleased to hear you found our team helpful, professional and friendly. It's great that we could use our knowledge and experience to help you explore different locations and hotel options, and we're glad you felt supported without any pressure. We look forward to helping you plan your next holiday! ☺️
Helpful and friendly
We found a Holiday on line, popped into the shop and they matched the price.
Happy with the outcome.
10 agosto 2026
Risposta di Hays Travel - Milton Keynes
Thank you so much for your kind review! We hope you have a lovely holiday!
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