Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He... Leggi di più
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We've just booked a Mediterranean cruise through CruiseAbility/Hays Travel, and I have to say Martin Wylie was brilliant. I have mobility issues, and have never been on a cruise before. Martin l... Leggi di più
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Martin took time to explain everything and asked lots of questions to make sure he tailored our trip to what we needed and the medical / access needs of our family. He was prompt to reply to any quest... Leggi di più
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Martin Wylie Lovely gentleman who called us back very quickly.Made us feel at ease and confident in answering any questions about disability.First time booking a cruise specially in a wheelchair wi... Leggi di più
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Martin Wylie, RH10, Crawley, Regno Unito
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found Martin on his Facebook page, sent him a message, he responded with a message asking us to fill in a form so he would have an idea what we was looking for , Martin came back to us having found a cruise with accessible cabin, we responded saying please send more details , we then spoke on the phone and asked to book the cruise , our cruise is now booked and depoist paid, since making the booking I phoned and left a message, Martin responded very quickly.
This has been an excellent experience on booking our first cruise with Hays Travel with Martin Wylie, whom has given us so much information on what we need to do and booking /handling all the holiday details for us and is always their for us if we have a question and is ready to help.
Martin found us a cruise with an accessiable delux cabin within two days. The communication was excellent, and we are looking forward to our cruise next July.

Risposta di Hays Travel - Martin Wylie
Martin was very knowlege very patience great customer service

Risposta di Hays Travel - Martin Wylie
Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He is very helpful with suggestions for hiring mobility equipment. Would not be doing this if it wasn’t for Martin’s expertise.

Risposta di Hays Travel - Martin Wylie
Martin is very easy to work with and got us a great deal on our cruise. Saved me significant time and effort!

Risposta di Hays Travel - Martin Wylie

Risposta di Hays Travel - Martin Wylie
Martin was very understanding of our needs, friendly and helpful. We would recommend him.

Risposta di Hays Travel - Martin Wylie
Martin has been marvellous and dedicated to finding us the right accessible cabin
More than happy 😊

Risposta di Hays Travel - Martin Wylie
We've just booked a Mediterranean cruise through CruiseAbility/Hays Travel, and I have to say Martin Wylie was brilliant.
I have mobility issues, and have never been on a cruise before. Martin listened carefully to our requirements, and came back to us very quickly with a fab looking cruise on the Sky Princess. After securing an accessible cabin, he guided us through the booking process with Hays, and then helped us navigate the travel insurance and health screening. Nothing was too much trouble.
If you have a disability and want to book a cruise, then I would definitely recommend contacting Martin.

Risposta di Hays Travel - Martin Wylie
Martin was extremely helpful as usual. Didn't help that i gave him the wrong dates!! But we got there in the end!! Excellent service and professional as always

Risposta di Hays Travel - Martin Wylie
Martin is very patient, and takes the time to understand his clients. Every holiday genuinely feels tailor made.

Risposta di Hays Travel - Martin Wylie

Risposta di Hays Travel - Martin Wylie
A simple phone call to Martin of Hays Travel and everything is sorted without any stress.

Risposta di Hays Travel - Martin Wylie
I haven’t been the easiest of customers but Martin from Hays Travel was VERY patient with me, I can’t fault my journey (no pun intended) with him as my consultant 👍

Risposta di Hays Travel - Martin Wylie
This is second time I have used Martin to assist with booking my cruise holiday, very helpful even sent me a video of an adapted balcony cabin so could see that the balcony was accessable as the often aren't on MSC. Very pleased with his assistance and attention to detail.

Risposta di Hays Travel - Martin Wylie
This is my second booking with Martin Wylie, and I will only be booking through him from here on in. He has been absolutely exceptional throughout, always at hand when I have a query and very speedy response. Nothing is any bother to him and I literally had him tortured with inundating him with emails with my queries. I emailed him yesterday at 3pm about a cruise and by 6pm he had my itinerary/ship and cruise port I had asked for got and we got it booked. Martin is the man who has given us back our freedom to travel after my husband's spinal cord injury, he knows our needs and he is so reassuring when I had a wobble about travelling again. Thank you Martin we wouldn't be able to do this without you and here's to many many more cruises via yourself!

Risposta di Hays Travel - Martin Wylie
Professional Service Martin listened to all my requirements and found us the most perfect beautiful hotel in Dubrovnik ticking all our boxes. Fabulous service would highly recommend

Risposta di Hays Travel - Martin Wylie
I booked a 5 night Norwegian Fjords cruise with the help and advice of Martin Wylie from CruiseAbility through Hays Travel. I have mobility difficulties and wasn't sure if I would be able to do a cruise but Martin was able to sort out a partially accessible cabin for me and my husband which has a walk in shower and grab rails in the bathroom to help. He reassured me of the layout of the ship and explained patiently everything I wanted to know.
Very reassuring.

Risposta di Hays Travel - Martin Wylie
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