Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... Leggi di più
L'azienda ha risposto
Karen was really helpful it was really nice to know she had researched the cruise we booked and supplied us with expert advice
L'azienda ha risposto
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
36 High Street, SO41 9AF, Lymington, Regno Unito
- 01590 679411
4,9
Eccellente
437 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Karen was very helpful and friendly…
Karen was very helpful and friendly when booking our cruise for next year.
26 agosto 2026
Risposta di Hays Travel - Lymington
Derek Durham,
Thank you for your wonderful review! We are so pleased to hear that our team member was helpful in booking your upcoming cruise. We hope you have a fantastic trip!
Kind Regards
Hays Travel Lymington
Norwegian fjords cruise
Karen was really helpful it was really nice to know she had researched the cruise we booked and supplied us with expert advice
22 agosto 2026
Risposta di Hays Travel - Lymington
Trefor Lunn,
Thank you so much for your wonderful feedback! I am so pleased to hear that I was able to provided expert advice for your cruise booking. I truly appreciate your kind words.
See you on board!
Kind Regards
Karen
Hays Travel Lymington
Cathrine was very helpful and kind
16 agosto 2026
Risposta di Hays Travel - Lymington
Terry,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team member to be very helpful and kind.
Kind Regards
Hays Travel Lymington
Excellent Service We booked with your Lymington office
We booked with your Lymington office. We have dealt with Catherine now for 10 years and she was excellent dealing with our recent booking.
8 agosto 2026
Risposta di Hays Travel - Lymington
Daybrook Investments,
Thank you for your wonderful feedback! We're so pleased to hear about your positive experience and that our team member provided excellent service for your recent booking. We appreciate your continued loyalty.
Kind Regards
Hays Travel Lymington
Risposta di Hays Travel - Lymington
Jill Burns,
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed our friendly staff and pleasant surroundings. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Lymington
Risposta di Hays Travel - Lymington
Linda Rodway,
We are so pleased to hear that you found our agents helpful and professional. Thank you for acknowledging our competitive prices!
Kind Regards
Karen
Hays Travel Lymington
Liam
Liam was knowledgeable, helpful and a good communicator.
Digital comms were straightforward and easy to read.
8 agosto 2026
Risposta di Hays Travel - Lymington
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service helpful and our communications clear.
Kind Regards
Hays Travel
Great travel agent!
Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before and will in the future.
4 agosto 2026
Risposta di Hays Travel - Lymington
Joanna Lyons,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive despite the initial cancellation. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel Lymington
all the staff are always very pleasant…
all the staff are always very pleasant and helpful.its a great place to book a holiday.karen was excellent in spite of connection going down and having to the booking all over again.
2 agosto 2026
Risposta di Hays Travel - Lymington
Thank you so much for your lovely feedback! We are so pleased to hear that our team was pleasant and helpful, and we truly appreciate your kind words about the excellent service you received.
Kind Regards
Hays Travel Lymington
CANNOT PRAISE ENOUGH!!!!!!!
Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking.
After booking we have had regular communication - we have asked stupid questions and never been made to feel stupid - that you so much will recommend to all.
Some bad news for you - WE WILL BE BACK NEXT YEAR !!!!!!
30 luglio 2026
Risposta di Hays Travel - Lymington
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience. We look forward to welcoming you back next year!!!
Cruise Booking
I tried to book online but was met with obstacles. The agent in the travel shop was very helpful and knowledgeable and my booking was done in no time
28 luglio 2026
Risposta di Hays Travel - Lymington
Steve king,
Thank you for your feedback. I am delighted that I was able to assist you efficiently in person after your issues online.
Kind Regards
Karen
Hays Travel Lymington
Very helpful staff
28 luglio 2026
Risposta di Hays Travel - Lymington
Thank you for you kind review, we do appreciate your feedback.
Many thanks
Hays Travel Lymington
Risposta di Hays Travel - Lymington
Janey,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive excellent customer service from us. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Helped me decide what to do
25 luglio 2026
Risposta di Hays Travel - Lymington
We're so glad we could assist you in making your decision. Thank you for your feedback!
Risposta di Hays Travel - Lymington
Thank you very much for taking the time to review the service you have received, Laura.
Enjoy dealing with Liam and he gave us…
Enjoy dealing with Liam and he gave us great service as usual and a healthy discount.
17 luglio 2026
Risposta di Hays Travel - Lymington
Thank you for your wonderful feedback! We are so pleased to hear that you received great service and were happy with your experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Very friendly staff.Catherine was very…
Very friendly staff.Catherine was very informative and helped me book my holiday with ease, she has also given me information on 2 Cruises I was interested in, and I have now booked one of them for this year, and will book the other one early in 2027 with Hays.
16 luglio 2026
Risposta di Hays Travel - Lymington
Lyn Brackley-was Gillies,
Thank you for your wonderful review! We are so pleased to hear that Catherine provided such excellent service and helped you book your holidays with ease. We truly appreciate your kind words and look forward to helping you with your future travel plans!
Kind Regards
Hays Travel Lymington
Risposta di Hays Travel - Lymington
Thank you for your kind words! We are so pleased to hear that our team member was very helpful and did an excellent job.
Kind Regards
Hays Travel lymington
ease of booking
Good knowledge to help smooth booking process for our cruise.
Although the MSC website proved to be tempremental.
Staff very helpful and friendly.
1 luglio 2026
Risposta di Hays Travel - Lymington
SUSAN,
Thank you for your kind review! We're so pleased our team could provide helpful and friendly service to assist with your cruise booking. We appreciate your feedback.
Kind Regards
Hays Travel
Great service from Laura
Great service from Laura, real attention to detail, you know you are in good hands
2 luglio 2026
Risposta di Hays Travel - Lymington
Thank you for your wonderful 5-star review! We're so pleased to hear that you received such great service and felt well taken care of.
Kind Regards
Hays Travel
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.