Wonderful work by all team especially Alex who persevered with our booking after there were conflicting prices for P&O cruise.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
we saw Alayna at the Longton Branch who was patient and and took the time to explain all our need as im traveling with a group of people that have different health needs. now looking forward to my Ho... Leggi di più
L'azienda ha risposto
The staff in Longton branch are always extremely helpful. They go above and beyond to ensure you get the holiday that you want. Chloe was amazing in the booking of this holiday, ensuring everything wa... Leggi di più
L'azienda ha risposto
went to the Asia event on the26th June 2026 at Hays travel in Longton nice talking to the Wendy Wu representative and then booked China for next year with Mikki always great to deal with
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 55 Longton Exchange, ST3 2NS, Longton, Regno Unito
- 01782692861
4,9
Eccellente
660 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The staff were once again very…
The staff were once again very knowledgeable and had time to get the holiday which was correct for us. Lisa was again very good
5 luglio 2026
Lovely experience
Alayna was very good with us. She was knowledgeable and patient. She took time with us even though the shop was very busy.
12 luglio 2026
Extremely helpful staff
Friendly and extremely helpful staff. I'd recommend this branch.
9 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Hays Travel - Longton
Hi Tim,
Thank you for your kind feedback
Thanks
Alayna
Wonderful work by all team especially…
Wonderful work by all team especially Alex who persevered with our booking after there were conflicting prices for P&O cruise.
30 giugno 2026
Risposta di Hays Travel - Longton
Hi Frank,
Thank you for your kind feedback, we are so glad you came back in and we hope to see you again soon
Thanks
Alex
Spot on .
Our holiday was booked fast and efficient very professional staff all in all a very enjoyable experience a big thank you to everyone at the Longton branch.Spot
9 luglio 2026
Risposta di Hays Travel - Longton
Hi Mr Reeves,
Thank you for your kind feedback and we hope to see you again soon!
Thanks
Kerry
Risposta di Hays Travel - Longton
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found me to be helpful and that nothing was too much trouble.
Kind Regards
Alex
Risposta di Hays Travel - Longton
Thank you so much for your review! I am so happy you found me helpful.
kindest regards,
Alex
Excellent service
Very friendly staff .
Alayna was very friendly efficient and professional , explained everything and we booked the 2 holidays we wanted at a price we are happy with.
Thank you Alayna
30 giugno 2026
Risposta di Hays Travel - Longton
Hi Alison, i am so glad you had a great experience in our branch with Alayna, i will pass on your kind words - Thanks Mikki :)
went to the Asia event on the26th June…
went to the Asia event on the26th June 2026 at Hays travel in Longton nice talking to the Wendy Wu representative and then booked China for next year with Mikki always great to deal with
27 giugno 2026
Risposta di Hays Travel - Longton
Hi Mark, i am glad you enjoyed our in store event. It's always a pleasure helping you tick off your bucket list - Thanks Mikki :)
Great travel agent
Great travel agent. Alayna is very friendly & helpful. Nothing was too much trouble for her when we went to book our latest cruise. Would highly recommend the Longton branch.
20 giugno 2026
Risposta di Hays Travel - Longton
Hi Sharon,
Thank you so much for your kind comments! It was lovely booking your cruises and I look forward to booking your next adventure!
Thanks
Alayna
Friendly and helpful
26 giugno 2026
Risposta di Hays Travel - Longton
Hi Yvonne,
Thank you for your kind comments! We hope to see you again soon
Thanks
Aidan
great service
we saw Alayna at the Longton Branch who was patient
and and took the time to explain all our need as im traveling with a group of people that have different health needs. now looking forward to my Holiday to Spain and My cruise to Norway
17 giugno 2026
Risposta di Hays Travel - Longton
Hi Craig,
Thanks for much for your kind feedback and I look forward to seeing you again soon
Thanks
Alayna
Fantastic staff at the Longton branch…
The staff in Longton branch are always extremely helpful. They go above and beyond to ensure you get the holiday that you want. Chloe was amazing in the booking of this holiday, ensuring everything was just right for our group. We would not go anywhere else 😊
21 giugno 2026
Risposta di Hays Travel - Longton
I am so pleased to hear about your positive experience with me and the team. We always strive to ensure every detail is perfect for your holiday. Thank you for your kind words!
kindest regards,
Chloe
Excellent service fantastic staff
As usual the staff were very pleasant,nothing to much trouble ,always go above ,beyond much better than booking on line ,gave me future tips for different holidays 😁👍
19 giugno 2026
Risposta di Hays Travel - Longton
We truly appreciate your kind words! We are delighted to know our team and I provided excellent service and helpful tips for future holidays. Thank you for choosing us!
Kind Regards
Mikki
I never felt rushed to book
I never felt rushed to book. I knew what I wanted and was given choices to choose from and didn't feel a 'hard sell' which you normally would with some companies. Very relaxed while deciding, I even got a coffee!
Can't praise the staff at Longton Branch in particular Kerry who made my bookings. Yes I choose 2 cruises.
12 giugno 2026
Risposta di Hays Travel - Longton
Hi Janice, Thank you for your lovely review on our shop and Kerry. I have passed this onto Kerry and she is over the moon with your review. We look forward to hearing all about your cruises - Mikki :)
Risposta di Hays Travel - Longton
Hi Carol,
Thank you for coming back to us, we are glad your happy with our service
Thanks
Kerry
Amazing customer service as always
Amazing customer service as always, all the girls were polite , friendly and eager to help. Lisa makes the whole experience a pleasure to be a part of! We wouldn’t book anywhere else .
31 maggio 2026
Risposta di Hays Travel - Longton
Hi Sarah,
We are so pleased you are happy with our service in branch and hope to see you again soon
Thanks
Lisa
Hays experience
Very friendly ladies very good at what they do nothing was any trouble for them
2 giugno 2026
Risposta di Hays Travel - Longton
Thank you so much for reviewing my service Stephen it was a pleasure to serve you! please let me know if you do anything else.
kindest regards,
Alayna
Absolutely fantastic staff who took the…
Absolutely fantastic staff who took the time to find me a trip to see neusweinstein castle that a lot of people had not heard of . Can't thank them enough for sorting it for me .
9 giugno 2026
Risposta di Hays Travel - Longton
Thank you so much for taking the time to review i am so happy we managed to book you such a bucket list trip :) Let us know if there is anything else we can do and let us know when your back so we can see pictures!
kindest regards,
Lisa
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.