Hays Travel - Leyland Recensioni 

640
TrustScore 5 su 5

4,9

65 Hough Lane, PR25 2SA Leyland, GB


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Valutata 5 stelle su 5

Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!

Valutata 5 stelle su 5

Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 65 Hough Lane, PR25 2SA, Leyland, Regno Unito

  • 01772970563

4,9

Eccellente

TrustScore 5 su 5

640 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(640)

119.579 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The travel agent was very good and…

The travel agent was very good and helped us

11 dicembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much Margaret for your amazing 5 star review. It was a pleasure to have found you your perfect holiday and we all hope you have a fantastic time away. Happy holidays from the Leyland branch.

Valutata 5 stelle su 5

My queries were responded to quickly

My queries were responded to quickly. Friendly and really helpful, Gemma has been amazing. Thank you.

4 dicembre 2025
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Risposta di Hays Travel - Leyland

Thank you for the lovely review, we really do appreciate it. I have passed your response on to Gemma who was thrilled with it. If we can help further in any way then please don't hesitate to get back in touch with us. Kind regards from the Leyland team.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service
We were made to feel comfortable and at ease whilst in the shop.
The member of staff listened to us and helped us choose the right holiday.

22 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for your excellent review, we really do appreciate it and are thrilled we managed to book you your perfect holiday. We hope you have an amazing time away. Happy holidays from the Leyland team.

Valutata 5 stelle su 5

So helpful and pleasent

26 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for taking the time to leave us such a lovely review, we really do appreciate hearing our customers comments and are thrilled to hear you found us both helpful and pleasant. If we can help further in anyway then please feel free to pop into branch or give us a call. Kind regards from the Leyland team.

Valutata 5 stelle su 5
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Risposta di Hays Travel - Leyland

Thank you John for your very kind words, it was a pleasure to book your holiday for you and we hope you have an amazing time and hope to see you back in store very soon. Happy holidays from the Leyland team.

Valutata 5 stelle su 5

Excellent service

Excellent service, very friendly girls & very knowledgeable.

22 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much John for your fantastic review. We really do appreciate your kind words. Thank you once again for booking with us and we hope to see you in branch again very soon. Have the best time. From the Leyland team.

Valutata 5 stelle su 5

5* Holiday Price Match

Id seen a holiday in a 5* hotel for a really cheap price but didnt feel comfortable booking on the Jet2 app in case id missed something so I called and spoke to a lovely lady called Caitlin and asked if she could match the price, she came back to me within the hour and said yes and within 30mins we had booked the holiday and I had received all the relevant paperwork. Amazing response!!!

22 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you for your amazing review. We are happy to have booked you and you can go away safe in the knowledge that your holiday has been booked by the professionals. We hope you have a fantastic time and hope to see you in branch again for your next 1. Happy holidays from the Leyland team.

Valutata 5 stelle su 5

Staff always very friendly

Staff always very friendly and super helpful. The travel booking process is quick, accurate and totally painless.

21 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you for your fantastic 5 star review, we really do appreciate you taking the time to leave it as that's precisely what we are here for to make things as pain free as possible for you so that all you have to do is enjoy your holiday. We hope you have the best time. From the Leyland team.

Valutata 5 stelle su 5

I booked my holiday with Gemma in…

I booked my holiday with Gemma in Leyland and found she went over and above customer service.
Because it was last minute booking Gemma checked me in and printed everything of for me. I will most certainly be booking with them again. Thank you.

6 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you for taking the time to leave such a lovely review. We totally agree with you that our Gemma is fantastic and she really does go above and beyond for all of her customers. We all hope you have a fantastic last minute holiday and hope to see you again soon. Happy holidays from the Leyland team.

Valutata 5 stelle su 5

Gemma was extremely knowledgeable &…

Gemma was extremely knowledgeable & professional & on the ball 👍

5 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for your amazing review for Gemma, she was thrilled with it. She really is so passionate about finding you your perfect getaway and were so pleased she managed to do this. We hope you have a fantastic time. Kind regards from the Leyland branch.

Valutata 5 stelle su 5

Gemma absolutely knows her stuff

Gemma absolutely knows her stuff, I love the fact that she always seems to find fab holidays even outside of the normal package holiday you would normally associate with Hays travel. The best thing for me is the price, she always manages to find cheaper prices without compromising on quality!

Thank you ☺️

5 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for your fantastic review Alex, Gemma was thrilled with it. She really does make you think outside of the box to find you something amazing within your budget that you perhaps hadn't thought of yourself. We hope you have an amazing time. Happy holidays from the Leyland branch.

Valutata 5 stelle su 5

Exceptional Customer Service.

An excellent experience and thank you NG for your patience and determination to achieve our extensive requirements. Very professional with explanations and advice as well as printouts throughout the booking process. Thank you.

1 novembre 2025
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Risposta di Hays Travel - Leyland

Thank you for leaving us such a lovely review, we really do appreciate you taking the time to do so. Nicole was really pleased to hear your kind words about her booking process and if we can help in anyway further then please don't hesitate to get back in touch. Have an amazing holiday from the Leyland team.

Valutata 5 stelle su 5

The young lady Olivia who helped us…was exemplary

The young lady Olivia who helped us book our experience was very informative and we feel got us the best deal on our vacation. Everything was done efficiently and no fuss . Very happy with the experience.

28 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for taking the time to leave us such an amazing 5 star review, we really do appreciate your kind words and have passed them on to Olivia who was thrilled to have helped you find your perfect getaway and we wish you a very happy holiday, from all at the Leyland branch.

Valutata 5 stelle su 5

Poppy has been amazing helping me sort…

Poppy has been amazing helping me sort my travel insurance with back and forth phone calls. Great communication, polite and helpful.
Highly recommend

22 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you for taking the time to leave such a lovely review for Poppy, we have passed on your kind words to her and she was so happy to have sorted your travel insurance out for you. We hope you are now all set to go but if we can help in any way further then please don't hesitate to get in touch. Safe travels from the Leyland team.

Valutata 5 stelle su 5

Olivia made it simple and easy to get…

Olivia made it simple and easy to get the right cruise for first timers

14 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for your lovely review of Olivia who was thrilled to have booked you your very first cruise. On behalf of everyone at the Leyland branch we wish you a very happy sailing.

Valutata 5 stelle su 5

Happy customer

Nicole the lady whom served me didn’t rush me found the best deal she could and was generally all round polite friendly and helpful

19 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you for taking the time to leave Nicole such a lovely review, She really did appreciate it as we pride ourselves on giving our customers all the advice and time they need to find them their perfect holiday and we are so pleased we managed to do this on this occasion. Happy holidays from the Leyland team.

Valutata 4 stelle su 5

Very helpful

Caitlin has helpful with a bit of help from Gemma.

17 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you for leaving a review, we really do appreciate you taking the time to leave 1 and we have passed your words on to Caitlin and Gemma. If we can help further in any way then please don't hesitate to pop back into store or give us a call. Kind regards from the Leyland team.

Valutata 5 stelle su 5

Better Cruising

My wife and and went in to enquire about a cruise and got excellent service from Gemma in particular. Gemma showed us not only the cruise we were interested in but a different cruise to the same place at the the same time with a different company which suited us much better. She took us through the available cabins pointing out the best cabins to go for. We usually book online but after this experience, we'll be paying a visit to Hays in future!

15 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you for taking the time to leave such a lovely review, we will pass your kind words on to Gemma. It's clear just how passionate Gemma is about cruising when a customer comes in to book a cruise and her knowledge of them is invaluable. We are so pleased she managed to find you your perfectly matched cruise and we all at Leyland wish you a happy sailing.

Valutata 5 stelle su 5

Very helpful

Very helpful. Found the right holiday for us.

12 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you for taking the time to leave us an amazing 5 star review. We are so pleased to have found you your perfect getaway and wish you a very happy holiday. From the Leyland branch.

Valutata 5 stelle su 5

Gemma was brilliant sorting out our…

Gemma was brilliant sorting out our flights to Orlando, and booking lounges at both airports to make the trip even smoother.

9 ottobre 2025
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Risposta di Hays Travel - Leyland

Thank you so much for your lovely review, we really do appreciate it. We are so pleased to have booked your flight and lounge and hope you have a fantastic time away form all at the Leyland branch.

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