Used Hays travel to book a northern lights experience with FredOlsen and was looked after by Libby(Elizabeth). She was very professional and double checked all our details and had an extremely helpful... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We have used the Houghton branch for a couple of years now and can’t fault the service we receive from Chloe. She remembers the way we like our way of travelling and always polite, a little diamond in... Leggi di più
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Friendly and helpful staff who ensured I got the holiday I wanted at a reasonable price. I don't go on holiday very often, but I have always booked through Hays Travel in Houghton le spring and I hav... Leggi di più
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Excellent and efficient service from Katie. She was very helpful even checking distance on map from potential hotels to where I wanted to be.
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Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
8 Mautland Street, DH4 4BH, Houghton, Regno Unito
- 0191 5120090
4,9
Eccellente
832 recensioni
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Le persone hanno visualizzato anche
Vicki was brilliant and so helpful x
4 marzo 2026
Risposta di Hays Travel - Houghton
Thank you so much for this lovely feedback.
It was a pleasure helping you book a lovely trip away.
I look forward to seeing you again soon.
Kind Regards
Vicki
Happy holiday
Dealt with Lisa on this holiday again the support and help the Houghton branch give is over and beyond all the girls are exception giving advice help second holiday this year be booking another before end of year and will definitely book through Houghton first class
26 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you Kevin, for your lovely review, it was a pleasure to book your holiday. Looking forward to see if you in branch soon. Many thanks Annalisa
Great service from Hays in Houghton
Great service from Vicki! Looking for a coach break in the UK to somewhere we hadn't been before.Came up with a lovely 5 day break to Wales, perfect for what we needed.Thanks again!
20 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you again for this lovely feedback.
Its always a joy to see you in branch and im sure you will love Wales... Remember if you do not want to climb Snowdon you can get the train.
Have a lovely time.
Vicki x
We allways go into this branch ov hays…
We allways go into this branch ov hays travel for about twenty years the are friendly and always ready to help with your holiday we not book holiday anywhere else
15 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you in store and I'm sure you will have a fab time!
Kind Regards,
Katie
Booked yesterday for a cruise
Booked yesterday for a cruise. Process so easy from start to finish. Very professional, kind and courteous. Thank you. Always use Hays Houghton they are great.
21 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback Jean,
It was a pleasure to help you as always.
Kind Regards,
Annalisa
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you in store and I'm sure you will have a fab time!
Kind Regards,
Katie
Service was spot on as usual
Service was spot on as usual, can’t do enough to ensure everything is covered also really pleased as to the expansion of items of booking ( car parking) .
Carry on with the brilliant service !!!
18 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely review. It is always a pleasure to see you in store and help get your next holiday booked up. I hope you all have a fantastic time away on this one!
Many thanks - Chloe
Vicki in Houghton has booked several…
Vicki in Houghton has booked several holidays for us and I wouldn't go to anyone else . She is so knowledgeable, patient, helpful and a really lovely person
11 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you so much for this lovely feedback Lorna.
I had fun putting together this itinerary for you both and it will be something to add to my list of places to travel.
I look forward to seeing you both again soon.
Kind Regards
Vicki x
Happy days
Vikki was absolutely brilliant, because we always use our local branch the staff know us so well and can get us exactly what we want from our holiday
15 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you so much for this lovely feedback.
Its always a pleasure having you both in store and I enjoyed putting together this amazing holiday.
I look forward to seeing you both again soon.
Kind Regards
Vicki
First class service.
Always a great experience at Hayes in Houghton. Vicki and the girls are so friendly and helpful. A real 'family feel' where staff remember their customers and genuinely want to make sure everyone gets the holiday that's right for them.
First class experience and a team who are great ambassadors for your company.
15 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback Joan,
It was a pleasure to help you!
Kind Regards,
Vicki
Well we had a brilliant experience at…
Well we had a brilliant experience at houghton but only one thing we were I quite a long time but there’s no coffee machine and I’ve seen them I others a nice cupper would have gone down very nice. You should be proud of your staff at houghton they are worth they wight in gold will definitely recommend them well done girls 👍👍👍
14 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback Carol,
It really was a pleasure to help you both in store. I will most definitely look forward to seeing you both again!
Kind Regards,
Annalisa
Vicky absolutely excellent understood…
Vicky absolutely excellent understood all of our needs with a real nice friendly personality. A reel credit to Hayes’s travel
13 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely review. It was a pleasure to see you in store, I hope you have a fantastic time away.
Many Thanks - Vicki
Great service got exactly what I wanted
11 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback,
It is always a pleasure to help you.
Kind Regards,
Chloe
Your agent Chloe was extremely well…
Your agent Chloe was extremely well informed, helpful, and courteous during our two visits to choose a holiday.
The shop was tidy, well arranged, and clean.
An excellent and pleasant experience supported by polite and helpful staff.
11 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback,
It was a pleasure to help you.
Kind Regards,
Chloe
Good customer service Alisha was very…
Good customer service Alisha was very helpful friendly and funny .
10 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you Pauline for the great review, we all hope you both have an amazing holiday. Many thanks Annalisa.
Everything was fine
Everything was fine, the girl was very friendly and informative. We have used Hays the last 4 years and , all been well, we will be using Hays again next year
9 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you for your lovely feedback,
It is always a pleasure to help you.
Kind Regards,
Chloe
Risposta di Hays Travel - Houghton
Thank You Amy for this amazing feedback.
Its was lovely speaking to you again.
Dont be a stranger and hope to see you soon.
Thanks
Vicki
Fantastic
We went in with very little idea on what we wanted, where we wanted. Just a when. Nothing was a trouble. We’ve booked somewhere that never crossed our heads and are super excited
31 gennaio 2026
Risposta di Hays Travel - Houghton
Thank you Sarah for the fab review, we all hope you have the most amazing holiday. Thanks again Annalisa.
Annalisa in Hays Travel Houghton le…
Annalisa in Hays Travel Houghton le Spring went above and beyond to help me find the perfect holiday for me and my husband to celebrate our 25th Wedding Anniversary. She was still smiling and so patient when we kept changing the destination, we got there in the end. Would recommend this branch.
6 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you Gill, it was a pleasure to see you in store and finding your amazing holiday. I hope you both have an amazing time away. Many thanks Annalisa
Couldn't be more helpful
Couldn't be more helpful. Answered all our questions. Everything was done for us. Made booking a holiday easy.
Have used Hays Travel before and would recommend them.
5 febbraio 2026
Risposta di Hays Travel - Houghton
Thank you Ann for the great review, we hope you have an amazing holiday. Many thanks Annalisa.
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