Hays Travel - Hemel Hempstead Recensioni 

620
TrustScore 5 su 5

4,9

29 The Marlowes Centre, HP1 1DX Hemel Hempstead, GB


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Valutata 5 stelle su 5

James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.

L'azienda ha risposto

Valutata 5 stelle su 5

We went in to book a holiday with a few ideas and the man serving us came up with exactly what we wanted, with our plane seats booked at no extra charge and hold luggage included, we could not believe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, Regno Unito

  • 01442816562

4,9

Eccellente

TrustScore 5 su 5

620 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(620)

116.474 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very professional and helpful

Very professional and helpful

29 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good morning Carol,

Thank you for taking the time to leave a review. We hope you have the best time in Majorca with your family 😊

Kind Regards,
Keesha

Valutata 5 stelle su 5

Great Friendly Staff

Great Friendly Staff, always very helpful.

22 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Afternoon

Thanks for the lovely review.

We hope you have a lovely holiday.

Kind regards

Sally

Valutata 5 stelle su 5

The staff were lovely all professional

The staff were lovely. Friendly and booked the holiday and also found the hotel which we wanted under our budget. They rented us our boarding passes which was excellent service.

22 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Afternoon

Thank you for taking the time to leave a review.

We hope you all have a lovely holiday.

Kindest regards

Karen

Valutata 5 stelle su 5

Real expertise at work

Real expertise at work, we could have never done what was done for us by oursleves

29 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Morning

Thank you for sharing your positive experience with us.

We hope you have a great flight to the Shetland Islands.

Best Wishes

Steve

Valutata 5 stelle su 5

Sally was very welcoming and patient…

Sally was very welcoming and patient answering all my questions. She had also done research before my visit. Felt much more confident having someone take me through the booking process.

29 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Morning

Thank you for taking the time to leave a review.

We really hope you enjoy your cruise to the North Cape , it truly is a once in a lifetime holiday.

Best Wishes

Sally

Valutata 5 stelle su 5

Brilliant service

Brilliant service. Steve went out of his way to find the right holiday for me. Definitely recommend Hays.

28 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for your very kind comments.Another lovely holiday for you to look forward to Dawn

Valutata 5 stelle su 5

Booking a holiday

Steve from hemel .Has booked holidays for me before and Always been very helpful .

23 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Morning

Thank you for taking the time to leave a review. We hope you have a lovely holiday.

Best Wishes

Steve

Valutata 5 stelle su 5

So nice to have Steve take my booking…

So nice to have Steve take my booking made sure this was the holiday that we needed would not stop looking to make sure
So helpful and friendly great customer service nice to see a man who still where’s a tie to Work? Hopefully one day he gets a tight properly apart from that service is great.

20 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for the kind review, we hope you all have a great time in Egypt.

Valutata 5 stelle su 5

Karen at the Hemel Hempstead branch is…

Karen at the Hemel Hempstead branch is amazing, she sat with us and gave us all the help we needed.

Never booked with Hays before, and after the great experience, we will not book another holiday with anyone else. 10/10

18 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

I'm glad I was able to find you that amazing bargain! I look forward to finding more holidays for you in the future.

Karen x

Valutata 5 stelle su 5

We were treated most helpfully

We were treated most helpfully by a lady named Karen, who made the booking easy not only with our booking but also with information on possible future bookings. First class. Thank you.

10 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for the lovely review.
It was my pleasure to book your holiday. I look forward to booking your holidays in the future.

Have a fab time

Karen

Valutata 5 stelle su 5

Sally & Karen were so helpful

Sally & Karen were so helpful, making sure that we had the holiday that we wanted at a price we were willing to pay.

4 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Afternoon

Thanks for the kind review.

We hope you enjoy both of the holidays you booked , Cheeky little All inclusive fly & flop 🍹🍺

Safari with your friends later in the year 🦁🦒

Best Wishes

Sally

Valutata 5 stelle su 5

Hays in Hemel Hempstead are very…

Hays in Hemel Hempstead are very friendly and make you feel comfortable as soon as you walk in

7 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for your very kind comments.We do hope that you have a lovely holiday.

Valutata 5 stelle su 5

We use Hays because it works.

Immediately seen by your representative and straight down to business. Booking finished and all documents provided in 40 minutes. Congratulations to new (to us) employee James.

9 aprile 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for your very kind comments.We do hope you have a lovely holiday

Valutata 5 stelle su 5

Once again a excellent service from…

Once again a excellent service from Hays Hemel Hempstead
Went in and saw Karen not all Karen’s are Karen’s
We wanted to change one of our holidays wasn’t sure if we could do it we was there on Saturday Karen said I’ll try and call Monday as Saturdays are manic which we totally understood
Within 10 minutes of leaving I received a phone call from Karen all sorted this really is the best travel agent with the best staff
Oh well looks we have to book another holiday lol 😂

28 marzo 2026
Non scritta su invito
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Risposta di Hays Travel - Hemel Hempstead

Hi Karen

Thank you for your kind comments. We pride ourselves on our customer service, and we look forward to booking your future holidays

Kind regards
Karen

Valutata 5 stelle su 5

Karen always goes above and beyond to…

Karen always goes above and beyond to make sure our expectations are exceeded, all staff are super helpful, we wouldn’t go anywhere else now 👍

23 marzo 2026
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Risposta di Hays Travel - Hemel Hempstead

Thank you for your very kind comments.Your feedback is greatly appreciated.

Valutata 5 stelle su 5

Thanks Hays, Hemel Hempstead!

Huge thanks to Steve, Brita and the team at Hays Travel, Hemel Hempstead. They booked my 12 day Norwegian coastal ferry/cruise with Havila which included flights to and from Bergen, hotel stay in Bergen, transport from the airport to the hotel, several excursions during the cruise and transport from the ship back to the airport after the cruise. Received a fantastic detailed itinerary listing daily activities and excursions. The Havila trip was beyond expectations, beautiful ship, amazing scenery, fine dining, lovely sea view cabin too. Even saw the spectacular Northern Lights on 5 nights. Not a traditional cruise, the scenery, excursions and fellow passengers are your entertainment. Perfect for those who prefer small ship travel where the ship can enter fjords that huge cruise liners can’t get to. There were around 200 passengers, not a huge cruise line which is not my idea of fun. Saved me a lot of hassle booking individual components myself. Highly recommend Hays, will definitely use them again. Thank you for an amazing trip!

9 marzo 2026
Non scritta su invito
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Risposta di Hays Travel - Hemel Hempstead

Thank you so much for your lovely comments.We are so pleased that the trip met and exceeded your expectations.Your feedback is greatly appreciated.

Valutata 5 stelle su 5

Very helpful and nothing was to much…

Very helpful and nothing was to much trouble

22 marzo 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Afternoon

We appreciate your lovely feedback; it's great to know we could assist you so effectively. We hope you have a wonderful time!

Best wishes

Sally

Valutata 5 stelle su 5

We had a lovely lady called Karen who…

We had a lovely lady called Karen who was very friendly and so helpful, we are two over 70 ladies who wanted to book a holiday, she found us a great deal in Greece very reasonable price and explained everything to us, would definitely recommend her.

19 marzo 2026
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Risposta di Hays Travel - Hemel Hempstead

Mrs Howard,

We're so glad to hear that you had such a positive experience and that you found our service helpful. We appreciate your recommendation and hope you enjoy your holiday in Greece!

Best wishes

Sally

Valutata 5 stelle su 5

Sally and the Team at Hays Hemel

Sally and the Team at Hays Hemel. Hempstead are just fab!! They are not about just booking your holiday and getting you out of the door they get excited with you and make the whole booking process fun , i will 100% be booking my future holidays with them
Thank you so much
Chelle and Ellie x

11 marzo 2026
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Risposta di Hays Travel - Hemel Hempstead

Good Afternoon

Thank you for taking the time to leave such a lovely review.

I hope that you really enjoy your Disney Cruise as we know how much of a Disney fan you are.

Best Wishes

Sally & Team

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