Hays Travel - Hanley Recensioni 

692
TrustScore 5 su 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Valutata 5 stelle su 5

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Regno Unito

  • 01782692752

4,9

Eccellente

TrustScore 5 su 5

692 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(692)

116.812 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

In our experience ,Aiden was very…

In our experience ,Aiden was very helpful,polite and gave us all the information and answered all the questions we had about the holiday we booked.

14 agosto 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a wonderful holiday. Many thanks, Mark & the team

Valutata 5 stelle su 5

We were assisted by Aidan and he was…

We were assisted by Aidan and he was amazing helped us find the best holiday for us listened to everything we wanted and found it,
nothing was too much for him either he was very polite and very welcoming, our son is adhd and he was amazing with him too.

10 agosto 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. We hope you have an amazing holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

Really good experience

I telephoned the local branch in Hanley and enquired about a deal that I had seen in the window, I spoke to a lovely lady named Joy and she looked into my enquiry and then rang me back with all the information and different dates and flights available. My husband and myself called in to the branch the next day and spoke to Joy and booked the short break that we wanted. Joy was so very helpful and nothing was to much trouble for her, great customer service.

8 agosto 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. Have a fantastic holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

Fantastic experience

We booked our holiday with the help of Joy at the Hanley branch, and her expertise was second to none, she went above and beyond to help get myself and my husband the best holiday. Thanks Joy you are a shining star at Hays

31 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valutata 4 stelle su 5

Always very helpful and makes bookings…

Always very helpful and makes bookings easy because we don't have to do everything online ourselves.

21 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.

Valutata 5 stelle su 5

I wasn't sure about what cruise i…

I wasn't sure about what cruise i wanted, the lady gave me advise and ended up booking

24 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us, we are glad we got you a cruise sorted :) Many thanks, Mark & the team

Valutata 5 stelle su 5

The member of staff being patient and…

The member of staff being patient and listening to what we specifically wanted for our holiday. The staff member taking time to look at all options available to get us our perfect holiday.

17 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely review. Have a wonderful holiday! Many thanks, Mark & the team.

Valutata 5 stelle su 5

Top Staff.

I never go anywhere else to book a holiday. All the staff at Hanley are so helpful, far far superior to Tui.

23 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a fantastic holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

Aidan was excellent did his best to get…

Aidan was excellent did his best to get the holiday I wanted nothing was to much trouble would definitely use hays travel again

22 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a fantastic holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

Very helpful and informative made us…

Very helpful and informative made us aware of all options when we found our favoured location and hotel got us the best price through airport flight comparrisons very helpfol

19 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

Great service as always from the team…

Great service as always from the team in Hanley.

18 luglio 2025
Logo di Hays Travel - Hanley

Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valutata 5 stelle su 5

Went into Hanley store looking for a…

Went into Hanley store looking for a holiday as was sat down with mark the manager he found what I wanted at a price I wanted as always service excellent other staff in store very pleasant will return as always thank you very much mark

18 luglio 2025
Logo di Hays Travel - Hanley

Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely, positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valutata 5 stelle su 5

As soon as me and my partner walked…

As soon as me and my partner walked into the shop ( Hanley Stoke - on-Trent ) we were greeted by three lovely staff , Aidan asked us to sit down and asked what kind of holiday we wanted bless him we were there over two hours looking at everything from cruises to beach holidays, we wanted to week’s break within three weeks , Ian glad to say Aidan found us one that we were both happy with . The whole experience from start to finish was amazing we felt really happy he did everything for us including our euros. We will definitely be back to book our future holidays with hays travel by the way we are both in our seventies . Thank you too Aidan .

16 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valutata 5 stelle su 5

First class service

First class service! Matched a low quote I had obtained from an on-line cruise company which was great. Not the first time Hays consultant has been able to do this for us, so very pleased with her efforts.

15 luglio 2025
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Risposta di Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave such a lovely, positive review. We hope you have a wonderful cruise! Many thanks, Mark & the team

Valutata 5 stelle su 5

Very professional and helpful and polite

Very professional and helpful and polite

4 giugno 2025
Logo di Hays Travel - Hanley

Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valutata 5 stelle su 5

Very professional and helpful and polite

Very professional and helpful and polite

4 giugno 2025
Logo di Hays Travel - Hanley

Risposta di Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

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