Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... Leggi di più
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Sarah was really friendly knowledgeable and informative and extremely helpful. I would not hesitate to call into Hays in the future and recommend to friends and family Thank you for a pleasant exp... Leggi di più
We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... Leggi di più
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... Leggi di più
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, Regno Unito
- 01422 734052
4,9
Eccellente
919 recensioni
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Le persone hanno visualizzato anche
Excellent service
Nicole was very personable who immediately put me at ease.
Her recommendations were extremely valuable as I have never been on a cruise before or even a solo holiday and she explained all my options with the knowledge of actually having done cruising before herself.
A credit to the company.
24 febbraio 2026
Risposta di Hays Travel - Halifax
We're so happy to hear that our team member made you feel comfortable and great recommendations for your first cruise and solo holiday. We appreciate your kind words! Thank you :)
Super service
Ellie at the halifax branch was so helpful and sorted our cruise out for us
22 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you Christine for such lovely feedback! It was a pleasure to meet you!
Excellent service
Excellent service. Grace was brilliant on the phone and email amd sent me some good quotes very quickly. When we came into book Ellie dealt with us. Very friendly and chatty. A lovely feel in store even though it was very busy Ellie gave us plenty of time to talk through things and took a genuime interest.
22 febbraio 2026
Risposta di Hays Travel - Halifax
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that you received excellent service and that our team members were so helpful and friendly!
When you ring up
When you ring up
And asked to be rang back do so
Was not happy
Cost me another £700
This was not resolved
Hotel was so bad 3 out off 4 off us came back with bed bugs bites
Never again
22 febbraio 2026
Risposta di Hays Travel - Halifax
Hi there,
Thank you for taking the time to leave your feedback. We’re really sorry to hear you were unhappy with the communication you received, and we understand how frustrating it must have been when you didn’t receive a call back as expected.
We’re glad we were able to resolve the issue for you in store and if there’s anything more we can do to help, please don’t hesitate to get in touch. We’re always here to support you.
Many Thanks Ellie
Risposta di Hays Travel - Halifax
We appreciate you mentioning our friendly staff and service. We are so glad that you had a positive experience with us!
Seher was helpful and professional when…
Seher was helpful and professional when we came in to book our holiday. She was able to answer all our queries. She was polite and efficient throughout the visit.
19 febbraio 2026
Risposta di Hays Travel - Halifax
We appreciate you taking the time to share your positive experience. Thank you for booking with us - We are happy to help!
Very helpful- and went the extra mile…
Very helpful- and went the extra mile to find me the best price and flights and hotels. Nothing was too much trouble and they stayed back after work to sort everything out
18 febbraio 2026
Risposta di Hays Travel - Halifax
Hi Robert,
We appreciate you taking the time to leave us such a fantastic review! We are so glad we could find the best options for you and that our efforts were helpful.
halifax, Hays Travel
Always deliver the best service from…
Always deliver the best service from the staff . Used them for many years. No complaints.
11 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you for your amazing feedback Elizabeth! It's always a pleasure booking your booking you holidays.
Friendly and helpful staff
18 febbraio 2026
Risposta di Hays Travel - Halifax
We appreciate you taking the time to leave this lovely review!
Risposta di Hays Travel - Halifax
Thank you Lynne for your lovely Feedback!
Risposta di Hays Travel - Halifax
Thank you for your lovely feedback!
Always friendly and knowledgeable
Always friendly and knowledgeable. Guided us through booking our 3rd and 4th cruises with them. Nicole was super patient and answered all our questions making the whole process simple. She really put us at ease and she certainly knew her stuff.
12 febbraio 2026
Risposta di Hays Travel - Halifax
We’re absolutely delighted to hear that booking your 3rd and 4th cruises was such a positive experience. Nicole truly takes pride in making the process smooth, stress-free, and enjoyable, so it means a lot to know she helped put you at ease and answered all your questions with patience and expertise.
We can’t wait for you to set sail again and create even more amazing memories! If there’s anything you need before your next adventure, we’re always here to help. 🚢✨
Helpful and cheerful
Daisy our advisor, was extremely patient, and efficient.
She sorted the holiday we wished to book in no time. Overall it was a pleasant experience.
13 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for your kind words! 😊
We’re delighted to hear that Daisy provided such a helpful and cheerful experience. Her patience and efficiency are qualities we truly value, and it’s wonderful to know she was able to organise the holiday you wanted so quickly and smoothly.
We’re so pleased your booking experience was a pleasant one! If you need anything at all before you travel, we’re always here to help. Wishing you a fantastic holiday! ✈️🌴
We use Hays Travel Halifax to book our…
We use Hays Travel Halifax to book our holidays, we always find staff very professional and friendly and approachable .
13 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for your lovely feedback about Hays Travel Halifax.
We’re so pleased to hear that you consistently find the team professional, friendly, and approachable. Providing a welcoming and knowledgeable service is exactly what we strive for, so it means a great deal to know we’re getting it right.
We truly appreciate your continued trust in us to book your holidays and look forward to helping you plan many more wonderful trips in the future! 🌍✈️
Excellent customer service ny Nicola
Nicola was more than helpful,she was very informative and took the time to explain everything.
12 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for your fantastic feedback! 🌟
We’re thrilled to hear that Nicole provided such excellent customer service. Being informative and taking the time to explain everything clearly is exactly the level of care we aim to deliver, so it’s wonderful to know she made such a positive impression.
We’ll be sure to pass along your kind words to Nicole — she’ll be delighted! If there’s anything else you need, we’re always here to help. 😊
Excellent smooth service
Excellent smooth service! Ella was great with lots of useful information and helpful advice
12 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for your lovely feedback! 😊
We’re delighted to hear you experienced excellent, smooth service and that Ellie was able to provide lots of useful information and helpful advice. She’ll be so pleased to know she made the process easy and enjoyable for you.
We truly appreciate you taking the time to share your experience, and we look forward to helping you plan your next adventure! ✈️🌍
I called in to see what hays could…
I called in to see what hays could offer and after some reasonable time and a very polite young assistant that greeted me as soon as I walked I left with a very positive response and a great holiday package booked including good flight times and seats that I was looking for
11 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for sharing your experience! 😊
We’re delighted to hear that you received such a warm welcome as soon as you walked in and that our colleague took the time to find the right options for you. It’s wonderful to know you left with a positive impression — and an exciting holiday package with the flight times and seats you were hoping for! ✈️🌍
We truly appreciate you choosing us and look forward to helping you again with your next adventure. Have an amazing trip! 🌴✨
I dealt with 2 members of staff
I dealt with 2 members of staff, Daisy and Thalia and both were very friendly and helpful. They helped me find flights and a hotel in Dublin for the weekend. Thalia took me though the booking and helped me access the Ryanair app. that I needed in order to locate my boarding passses.
8 febbraio 2026
Risposta di Hays Travel - Halifax
We appreciate your kind words! We are so glad we could assist you in finding flights and a hotel for your Dublin trip! Have an amazing time in Ireland!
Everyone was really helpful from the…
Everyone was really helpful from the moment I walked it.
Thaila was really informative and helpful at booking our holiday.
31 gennaio 2026
Risposta di Hays Travel - Halifax
We are so happy to hear that everyone was helpful and we're glad that you had a great booking experience!
Spring Holiday.
Always a pleasant experience booking our holidays with Hayes Halifax.
Staff always polite and smiley ☺️
7 febbraio 2026
Risposta di Hays Travel - Halifax
Thank you so much for your kind review! 🌸
We’re delighted to hear that booking your Spring holiday with Hays Travel Halifax was once again a pleasant experience. It’s wonderful to know our team’s polite and friendly approach continues to make a difference.
We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays in the future! 🌍✈️
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