When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Leggi di più
L'azienda ha risposto
The staff at Hays are always friendly, knowledgeable and nothing too much trouble, special mention for Stacey who goes the extra mile to sort out our holiday arrangements.
L'azienda ha risposto
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
104 High Street, NE3 1HB, Gosforth, Regno Unito
- 0191 6540070
4,9
Eccellente
472 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Staff helpful and knowledgeable
Staff helpful and knowledgeable, made booking a holiday easy. Good advice about where to pick up the coach which we wouldn't have known about had we booked online by ourselves.
28 aprile 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help with our little tips. Hope you enjoy your trip to Scotland.
Stacey, Assistant Manager
Sam yet again helped us with another…
Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.
21 aprile 2026
Risposta di Hays Travel - Gosforth
It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager
Helpful personal service that works
Super helpful service from Ethan and his colleagues. He bent over backwards to help me find the best holiday to suit my needs and preferences, and really took time to tailor it personally. It all felt a bit daunting at the start, but he went above and beyond to make it work out. Thank you.
15 aprile 2026
Risposta di Hays Travel - Gosforth
Thank you for your sweet words, Im glad we found you the right thing in the end! We will always be happy to serve you for your future trips!
Thanks, Apprentice Ethan :)
Sam and the other lady in the Gosforth…
Sam and the other lady in the Gosforth branch were very welcoming and gave some great guidance. Would definately recommend their services.
29 marzo 2026
Risposta di Hays Travel - Gosforth
Thanks for your kind words, I am sure you will all have a lovely time away together, it was great to meet you's on Saturday, I am on my cruise with Fred at the end of April this year so if you have any questions please do not hesitate to ask. Sam Branch Manager
Lovely welcome
Lovely welcome, time taken to discuss our needs. Loads of expert knowledge and suggestions. Such an easy process to book our holiday. Communication after has been faultless.
21 marzo 2026
Risposta di Hays Travel - Gosforth
I hope you both have the best time away, The hotel looks beautiful and I'm sure you will enjoy the lounge, a great way to start off your holiday. Thanks for leaving your kind words. Sam Branch Manager
Always use gosforth hays
Always use gosforth hays
Booked lots of holidays through Stacey
Lovely woman extremely helpful and has a lot of knowledge on destinations and travel.
She an asset to the company give her10/10👍
24 marzo 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Always lovely to see you and help with another holiday.
Hope you both have a great time in the sun
Stacey, Assistant Manager
Very friendly staff
Very friendly staff. Always smile on the faces. Would definitely recommend your shop 👍⭐️⭐️⭐️⭐️⭐️
4 marzo 2026
Risposta di Hays Travel - Gosforth
Thanks once again for booking with us, I am sure you will have a great time in Lanzarote over the Christmas and New Year period. Sam Manager
Listened to my requirements
Listened to my requirements, took the time to find the best fit. Friendly, efficient.
28 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for booking with us once again, I hope you and your sister have a lovely time away together. Sam Branch Manager
Very helpful and nothing a bother
Very helpful and nothing a bother, used them for years
21 febbraio 2026
Risposta di Hays Travel - Gosforth
I am glad you enjoyed your cruise and was happy to assist once again with your future booking. Lots of lovely adventures to look forward to. Sam Branch Manager
Great Service and Knowledgeable Staff.
19 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words, I hope you have a wonderful time in Puerto Pollensa the hotel looks lovely. Sam Branch Manager
Stacey is friendly
Stacey is friendly, knowledgeable and so helpful, she makes the whole experience a pleasure
24 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Was lovely to see you again and help with another holiday.
Hope you have a great time exploring Venice
Stacey, Assistant Manager
Very welcoming,and polite third holiday…
Very welcoming,and polite third holiday booked with them in a year always helpful and keep me posted on everything
17 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely to see you again and I know you will both have a fab time in Kos
Zoe, Travel Consultant :)
Fantastic as always 😊
20 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind feedback. It was lovely meeting you both and I know you will have a great time for the wedding
Zoe, Travel Consultant :)
Usual excellent service and will…
Usual excellent service and will hopefully be making future bookings
4 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another coach trip. See you soon for your next one
Stacey, Assistant Manager
Friendly and efficient
Friendly and efficient. Found flights and choice of hotels that met our travel needs to Fort Lauderdale
5 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you get everything you needed. Hope you have a lovely trip and the weather is nice for you
Stacey, Assistant Manager
Girls all very pleasant
Girls all very pleasant, helpful, don’t try to rush you, very pleasant experience.
11 febbraio 2026
Risposta di Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely speaking to you yesterday and I know you will both have a fab time.
Zoe, Travel Consultant :)
Really helpful staff
Really helpful staff, very knowledgeable
Sam made the process smooth and dealt with my follow up alteration very well
Everyone in the shop friendly and nice
3 febbraio 2026
Risposta di Hays Travel - Gosforth
Glad we were able to get you the room you preferred. The hotel you choose to stay at for your holidays is beautiful, i'm sure you will have another wonderful stay. Thanks for the kind words. - Sam Branch Manager
Stacey was so helpful and knowledge yet…
Stacey was so helpful and knowledge yet again. This is the second holiday she has arranged for us and we won't be going anywhere else.
29 gennaio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Was lovely seeing you both again.
Hope you both have a great time on your cruise
Stacey, Assistant Manager
Zoe took great care to listen to our…
Zoe took great care to listen to our requirements and was endlessly helpful, she was willing to check and re check to make sure everything was just right.
28 gennaio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind feedback. It was lovely speaking to you all yesterday and ensuring it was right for you, a fab trip to look forward to.
Zoe, Travel Consultant :)
Risposta di Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely meeting you both and I'm sure you will have a great time in Dublin.
Zoe, Travel Consultant :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.