Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Samantha at Gosforth branch went the extra mile to sort out my booking to Rome, she is a credit to your business and to the travel industry. Thanks again Hays from the McFarlane family
L'azienda ha risposto
I was helped by Stacey who was very helpful and friendly. I find it much easier to book via a travel agent than navigate on line. This is my first time using Hsys and I will definitely return thank yo... Leggi di più
L'azienda ha risposto
Very warm and friendly welcome from Sam when we arrived. Very quick and efficient sourcing holiday we were interested in. Booking process very straightforward and lots of helpful advice given re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
104 High Street, NE3 1HB, Gosforth, Regno Unito
- 0191 6540070
4,9
Eccellente
448 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I always go to the Gosforth High Street…
I always go to the Gosforth High Street branch,I know the staff now ,they are always very helpfull and friendly
30 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Samantha at Gosforth branch went the…
Samantha at Gosforth branch went the extra mile to sort out my booking to Rome, she is a credit to your business and to the travel industry. Thanks again Hays from the McFarlane family
5 giugno 2026
Risposta di Hays Travel - Gosforth
It was lovely to see you again and I was happy to be able to get the Glam hotel it looks beautiful. I'm sure you's will all have a wonderful time celebrating your son's belated 40th birthday.
Sam Branch Manager Hays Travel Gosforth
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad you were happy with the service you received. Hope you have a lovely time in Benidorm
Nathan
Helpful pleasant assistant called…
Helpful pleasant assistant called Bridget went out of her way to answer all my questions
2 giugno 2026
Risposta di Hays Travel - Gosforth
We are so pleased to hear our assistant provided such excellent service. Thank you for your kind words! Enjoy your river cruise. Sam Branch Manager
Booking made easy
I was helped by Stacey who was very helpful and friendly. I find it much easier to book via a travel agent than navigate on line. This is my first time using Hsys and I will definitely return thank you.
2 giugno 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Was lovely chatting with you and glad we could help find the perfect hotel. Hope you have a lovely time in Italy
Stacey, Assistant Manager
Risposta di Hays Travel - Gosforth
Thank you for your kind words. It was a lovely itinerary we got booked for you's and it is lovely to have something to look forward to. We will be in touch closer to the time to assist with anything you need. Sam Branch Manager
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another holiday. Hope you have a great time in Rhodes
Stacey, Assistant Manager
Trust this team of experienced travel agents
Stacey was very knowledgeable about our travel questions. Professional yet friendly.
Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she felt she could help. A positive experience as we returned the next day to book our holiday.
No pressure sale though the guidance and approach of Stacey made us decide to return and book.
30 maggio 2026
Risposta di Hays Travel - Gosforth
We are so pleased to hear you had such a positive experience with our team. Thank you for your kind words and for choosing us for your holiday! Hope you have a great time on your first cruise
Stacey, Assistant Manager
Sam at Hayes travel was very helpful…
Sam at Hayes travel was very helpful and arranged my add on flights and holiday insurance with ease
29 maggio 2026
Risposta di Hays Travel - Gosforth
Betty,
Thank you for your kind words! We are delighted we could assist with your flights and insurance. We hope you have a wonderful trip! Sam Branch Manager
Risposta di Hays Travel - Gosforth
Thank you for the kind words, Im glad we managed to get your trip sorted and I hope you have an amazing time! - Ethan Apprentice :)
Our enquiries were dealt with in a…
Our enquiries were dealt with in a professional manner.
21 maggio 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Was lovely chatting with you and I hope you both have a great trip to Belfast
Stacey, Assistant Manager
Very warm and friendly welcome from Sam…
Very warm and friendly welcome from Sam when we arrived. Very quick and efficient sourcing holiday we were interested in.
Booking process very straightforward and lots of helpful advice given re luggage and check in at airport.
We noticed a very friendly atmosphere in the shop with other customers collecting currency or making payments the staff seemed to know everyone personally and it was all very relaxed and chilled!
15 maggio 2026
Risposta di Hays Travel - Gosforth
I was happy to be able to book you a few days away in beautiful Jersey and it is lovely to hear the branch was friendly and you received the service you deserve. This is always our aim. Thanks for taking the time to leave these kind words Sam Branch Manager
Ethan was a great rep he helped me look…
Ethan was a great rep he helped me look at lots of places and helped me pick the bestvone for me and my family
Very polite and professional.service was excellent
The booking process was easy
13 maggio 2026
Risposta di Hays Travel - Gosforth
Thank you for the kind words, I hope you enjoy your upcoming trip and im glad we found the right one for you!
Thanks, Ethan :)
Risposta di Hays Travel - Gosforth
Hi Darren thank you for this review.
Glad we always provide great service hope you have the best time in Benidorm
Thanks Hays Travel Gosforth
Great staff very helpful
Great staff very helpful. They had been on the tour we chose so lots of great information.many thanks to Sam for her assistance. Top marks!
8 maggio 2026
Risposta di Hays Travel - Gosforth
It was lovely to book you this cruise so you have something to look forward to, the scenery is breathtaking and I am sure you will have as good as time as I did. Sam Branch Manager
Stacy at hays gosforth was amazing she…
Stacy at hays gosforth was amazing she found us exactly what we were looking for. Stacy also booked our holiday back in October last year.
7 maggio 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Was lovely seeing you again. Hope you both have a great time in Kos
Stacey, Assistant Manager
Always a professional service
Have used Hays, for our last few holidays. Staff are always professional, and very helpful. Great to have paperwork printed out, and no hassle, a smooth service, from beginning to end. Wouldn't hesitate to use them again, or recommend them.
30 aprile 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another holiday.
Hope you both have a great time and enjoy the lovely weather
Stacey, Assistant Manager
First time with Hays.
First time with Hays.
Well looked after by caring staff.
Excellent service.
25 aprile 2026
Risposta di Hays Travel - Gosforth
Thank you for your kind words. Was lovely meeting you and helping with your holiday. Hope you have a lovely time on your River Cruise
Ethan, Apprentice Travel Consultant
Staff helpful and knowledgeable
Staff helpful and knowledgeable, made booking a holiday easy. Good advice about where to pick up the coach which we wouldn't have known about had we booked online by ourselves.
28 aprile 2026
Risposta di Hays Travel - Gosforth
Thank you for your feedback. Glad we could help with our little tips. Hope you enjoy your trip to Scotland.
Stacey, Assistant Manager
Sam yet again helped us with another…
Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.
21 aprile 2026
Risposta di Hays Travel - Gosforth
It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.