Hays Travel - Galashiels Recensioni 

1155
TrustScore 5 su 5

4,9

86 Channel Street, TD1 1BD Galashiels, GB


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Valutata 5 stelle su 5

The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sarah, who helped us at the Galashiels branch, was fantastic! She did absolutely everything for us and was both friendly and professional. Hays should be very proud of having such a wonderful member o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love hays travel..always use it. saw Amy today in the galashiels branch and she made the holiday booking extremely easy. Very efficient and other team members always on hand to help.very friendly atm... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 86 Channel Street, TD1 1BD, Galashiels, Regno Unito

  • 01896477015

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1155)

118.901 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thanks you for helping me to booking a holiday on the course I give you 10 10 again I will be booking up a holiday sometime is year Derek jamieson

Thanks you for booking up a holiday again I give you 10 10 I be coming down to booking a other holiday sometime is year Derek jamieson

5 marzo 2026
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Risposta di Hays Travel - Galashiels

Thank you for your lovely review. I will make sure to pass on your comments to Sarah. Thank you for booking with us again. Amy - Branch manager

Valutata 5 stelle su 5

Kiara went out of her way to find me a…

Kiara went out of her way to find me a holiday which was not an easy task due to my requirements she was very kind and patient and nothing was a bother to her.

5 marzo 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your lovely review for Kiara. I will be sure to pass it on. Thank you for booking with us. Amy - Branch Manager

Valutata 5 stelle su 5

Exceptional.

Hays Travel in Galashiels have exceptional customer service. Would highly recommend them for all holiday booking plans.

5 marzo 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your lovely review and for always booking with us. Amy - Branch Manager :)

Valutata 5 stelle su 5

Superb as always

Hayley at Galashiels Hays is always fantastic and found the holiday and deal I was looking for. Booking all very simple. As always a big thank.

26 febbraio 2026
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Risposta di Hays Travel - Galashiels

Hi Katrina, thank you for your kind review and for booking with us again. I will be sure to pass on your lovely comments to Hayley.
Kiara

Valutata 5 stelle su 5

Normal excellent service from Sarah …

Normal excellent service from Sarah who ensured that we got exactly what we wanted and at the best deal possible

27 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you for your kind review, I will be sure to pass on your lovely comments to Sarah.
Kiara

Valutata 5 stelle su 5

Good professional service

Good professional service

24 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you for booking your trip to Turkey with me and your 5 star review, much appreciated. Always a pleasure to arrange your trip for you.

Sarah Travel consultant

Valutata 5 stelle su 5

Louise the travel agent was very…

Louise the travel agent was very patient with us considering we didn't know where we wanted to go. She was knowledgeable and gave us excellent advice.

21 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you for your lovely review Debra! Glad we were able to get you something booked and hope you are looking forward to it
Louise

Valutata 5 stelle su 5

Hayley was very attentive and professional

Hayley was very attentive and professional. My wife and I wanted a holiday but had no idea where we wanted to go. Hayley did a lot of research for us and was extremely patient and helpful. We eventually got our holiday booked .

19 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you for your kind review Ian , It was a pleasure to get you booked up. Hope you are both looking forward to it and I will see you before you go.
Hayley - Travel advisor

Valutata 5 stelle su 5

Helpful cheery staff

18 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you for your kind review Janette. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager

Valutata 5 stelle su 5

Always a happy customer

As soon as you walk in the staff are very friendly and so pleased to see you. Always asking how l got on in the hotel l was in. Genuinely interested. Poor Sarah l must be the worst customer ever. Sarah has the patience of a saint. If l can't decide l always 💯 go with there recommendations .Never failed me. Well done to Sarah and the rest of the staff. Always smiling they are all perfect.

15 febbraio 2026
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Risposta di Hays Travel - Galashiels

Aww thank you so much for your lovely review. It's always a pleasure to book your trips form you (honestly :-) ) Glad you are happy with our suggestions x

Valutata 5 stelle su 5

Booked a holiday to Venice with Hays…

Booked a holiday to Venice with Hays Travel Galashiels and Amy was so helpful and professional.

12 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your lovely review. I really enjoyed booking your Venice trip for you. Lovely chat :) Amy - Branch Manager

Valutata 4 stelle su 5

Honesty

Honesty, reliability and confidence in the company, along with price of mind.

7 febbraio 2026
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Risposta di Hays Travel - Galashiels

Hi Mr Culton,

Thank you very much for taking the time to leave a review for Connor and thank you for trusting us with booking your insurance.

- Kiara, Assistant Manager

Valutata 5 stelle su 5

Another booking with Kiara at Hays…

Another booking with Kiara at Hays Galashiels. A pleasant and successful booking, as usual. Highly recommended,

13 febbraio 2026
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Risposta di Hays Travel - Galashiels

Hi Jeremy,

Thank you so much for another kind review, it's always my pleasure to help you arrange your holidays! :)

Kiara

Valutata 5 stelle su 5

Thankyou for the courteous and…

Thankyou for the courteous and efficient service when we recently booked a trip with you.

29 gennaio 2026
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Risposta di Hays Travel - Galashiels

Thank you for your kind review. I will be sure to pass on your lovely comments to Connor. Amy - Branch manager

Valutata 5 stelle su 5

The staff are fantastic in the travel…

The staff are fantastic in the travel shop,you ask a question they will find out and fix whatever you ask if possible there allways smilling great rapport with them,i will keep using Hays Travel excellent service 😀

11 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thanks for your kind review and booking again and being a loyal customer. Always a pleasure to book your holidays for you. Hayley. Travel Consultant

Valutata 5 stelle su 5

Making going on holiday simple that’s…

Making going on holiday simple that’s what Hay’s are doing .Let the agents do all the work you leave the shop with a big smile knowing everything has been covered.Why book any other way

9 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your lovely review. It had made my day! Thanks for booking with us again. Amy :)

Valutata 5 stelle su 5

Nothing is too much trouble .

Nothing is too much trouble all of the staff are ready and willing to go that extra mile to find the perfect destination for you . I have just booked another fantastic holiday with Hays . Thank you for helping me .

8 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your review for Amy, it's always our pleasure. Thank you for booking with us again.

- Kiara, Assistant Manager

Valutata 5 stelle su 5

Staff are very friendly

Staff are very friendly, no their customers very well. Amazing . Thanks to Amy ☺️

8 febbraio 2026
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Risposta di Hays Travel - Galashiels

Thank you so much for your kind review. It was lovely to see you both again. Amy :)

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