Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Leggi di più
L'azienda ha risposto
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Love hays travel..always use it. saw Amy today in the galashiels branch and she made the holiday booking extremely easy. Very efficient and other team members always on hand to help.very friendly atm... Leggi di più
L'azienda ha risposto
Hayley was excellent in helping us find our Caribbean cruise / hotel holiday . Very patient with us changing hotels etc. . Took all the stress away from us trying to do it ourselves . Why try doing it... Leggi di più
L'azienda ha risposto
We’ve now used Hays for our booking a few times and have always found them very efficient, friendly, helpful and all the staff we have dealt with give a great personal service.
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
86 Channel Street, TD1 1BD, Galashiels, Regno Unito
- 01896477015
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Always excellent 5star plus service by…
Always excellent 5star plus service by staff at Hays Galashiels
21 agosto 2026
Risposta di Hays Travel - Galashiels
William,
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff provided such excellent service at our Galashiels branch. We truly appreciate your kind words.
Sarah - travel consultant
Risposta di Hays Travel - Galashiels
Arthur,
Thank you so much for your wonderful review! We are delighted to hear that you found our service to be quick and professional. We truly appreciate your feedback.
Sarah - travel consultant
caring & friendly staff
booking process was quick & efficient
staff very friendly
service was quick
1 settembre 2026
Risposta di Hays Travel - Galashiels
Hi Ailsa,
Thank you very much for your kind review and thank you for booking with us again - Kiara
We’ve now used Hays for our booking a…
We’ve now used Hays for our booking a few times and have always found them very efficient, friendly, helpful and all the staff we have dealt with give a great personal service.
16 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you for your kind review and for booking with us again. Amy - Branch Manager :)
Love hays travel..always use it
Love hays travel..always use it. saw Amy today in the galashiels branch and she made the holiday booking extremely easy. Very efficient and other team members always on hand to help.very friendly atmosphere. Nothing is too much trouble for them and always find you the right place .
28 agosto 2026
Risposta di Hays Travel - Galashiels
Aw thank you so much. Reading that has made my day. Thanks for booking with us again. Amy :)
Excellant as usual
28 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you so much. Amy - Branch Manager :)
Staff were exceptionally friendly
Staff were exceptionally friendly, knowledgeable and helpful in helping me secure a great deal on my holiday
20 agosto 2026
Risposta di Hays Travel - Galashiels
J Gething,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided friendly, knowledgeable, and helpful service in securing a great deal for your holiday.
Kind Regards
Sarah Travel Consultant
Great Service
Hayley was great start to finish, finding a flight / hotel package that suited our needs perfectly
25 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you for your kind review and for booking with us. Amy - Branch Manager
Brilliant service as always despite…
Brilliant service as always despite asking for several changes. Sarah is brilliant 😊
23 agosto 2026
Risposta di Hays Travel - Galashiels
Hi Michelle, thank you very much for your kind review. I have passed along your lovely comments to Sarah. Thank you for booking with us again.
- Kiara, Assistant Manager
Amy was so helpful and so friendly
Amy was so helpful and so friendly . Went in with not a clue where we decided to go only the area . Amy found us a beautiful hotel at an amazing price . Amy was so patient with us making sure we were happy . Not rushing us into anything . Thanks Amy . This is why we always chose hays travel every year .
23 agosto 2026
Risposta di Hays Travel - Galashiels
Hi Karen, thank you very much for your kind review. I will be sure to pass along your lovely comments to Amy.
- Kiara
Kiara was very professional and easy to…
Kiara was very professional and easy to understand, explained everything in detail, a credit to Hays Travel.
21 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you so much for your kind review and thank you for booking again with me :) - Kiara
Travel agent Kiara, and all the Staff
Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday. Would add that all staff are just brilliant, very friendly , helpful and brilliant at there job. Highly Recommend .
21 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you so much for your lovely review - it's always our pleasure to get you booked. It's a bonus that we always get good patter from you 3 :) - Kiara
Service from Carmen and Amy was…
Service from Carmen and Amy was excellent, especially when my Jet2 voucher wasn't accepted.
13 agosto 2026
Risposta di Hays Travel - Galashiels
Hi James, thank you very much for your kind review. I will be sure to pass along your lovely comments to Carmen and Amy.
- Kiara, Assistant Manager
Sarah and the staff at the Galashiels…
Sarah and the staff at the Galashiels branch were very helpful and took care of everything for me. Was met with a smile and felt great from the start.
19 agosto 2026
Risposta di Hays Travel - Galashiels
Hi David, thank you very much for your kind review. We appreciate your loyalty and it's always our pleasure to get your trips arranged.
- Kiara, Assistant Manager
Nothing is too much trouble ,they…
Nothing is too much trouble ,they always get you the best deals.
11 agosto 2026
Risposta di Hays Travel - Galashiels
Hi Elinor, thank you very much for your kind review. I will be sure to pass along your lovely comments to Carmen.
- Kiara, Assistant Manager
Holiday Booking
Booked my last few holidays through the Galashiels branch, always had excellent service & advice.
Carmen is an absolute gem finding me my ideal getaway.
15 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you so much for your lovely review for Carmen. She really is a gem! Amy - Branch Manager
Hayley was excellent in helping us find…
Hayley was excellent in helping us find our Caribbean cruise / hotel holiday . Very patient with us changing hotels etc. . Took all the stress away from us trying to do it ourselves . Why try doing it yourself when there’s a Hayley to assist. Will definately use Hays travel in the future 👍
15 agosto 2026
Risposta di Hays Travel - Galashiels
Thank you so much for booking with us! Your review for Hayley is just lovely. She really is fab. Amy - Branch manager :)
Risposta di Hays Travel - Galashiels
Ian Riddell,
Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process for your holiday easy and straightforward. We appreciate you taking the time to share your positive experience.
I will pass this on to Carmen when she is next in
Sarah Travel Consultant
Risposta di Hays Travel - Galashiels
Kenneth McDougall,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and helpful.
Sarah Travel Consultant
I've known Carmen for a long time and…
I've known Carmen for a long time and she is so helpful.The hole staff in Hays Galashiels are a credit to the company.
11 agosto 2026
Risposta di Hays Travel - Galashiels
Steven,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful service. We truly appreciate your kind words.
Kind Regards Sarah
Travel Consultant
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