Hays Travel - Ely Recensioni 784

TrustScore 5 su 5

4,9

11 Market Street, CB7 4PB Ely, GB


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Valutata 5 stelle su 5

Staff very helpful as booking our first cruise. They made it very easy and talked us through every booking stage. Very friendly and answered all our questions (we had lots!). Very impressed and have b... Leggi di più

Valutata 5 stelle su 5

When we first walked in we were greeted with a friendly hello and big smiles, we were interested in a cruise but being 1st timers we needed alot of help and Kelly helped us no end to find one, we wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As always, Sharon was willing to spend as much time as necessary to find just the right holiday at the right price. I never feel that anything is too much trouble and am never disappointed with the ho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just returned from holiday in Greece. Went to Hayes Travel in Ely to exchange Euros. After doing this my wife and sat down with Sharon who was very helpful and professional and booked another holiday... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

784 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(784)

116.676 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Staff very helpful as booking our first…

Staff very helpful as booking our first cruise. They made it very easy and talked us through every booking stage. Very friendly and answered all our questions (we had lots!). Very impressed and have booked with them several years now for our annual holidays abroad.

29 giugno 2026
Valutata 5 stelle su 5

Absolutely outstanding service

Absolutely outstanding service, always Very helpful , very polite . Never had a bad experience. Always travel with hays

28 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased to hear you consistently receive outstanding service. Thank you for your kind words and continued loyalty.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Couldn’t be more helpful and…

Couldn’t be more helpful and informative on planning our holiday would of hated and probably failed if tried to do this online face to face is so much better thanks again to Megan at Ely branch

28 giugno 2026
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Risposta di Hays Travel - Ely

We're so glad we could assist with your holiday planning and make it a smooth experience. Thank you for your kind words!

Valutata 5 stelle su 5

Great service from Kelly

Great service from Kelly, she was friendly & informative and made our booking experience enjoyable. She completed our booking and even checked us in on our flights.

23 giugno 2026
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Risposta di Hays Travel - Ely

We're so pleased to hear you had an enjoyable booking experience with us. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Amazing staff

As always, Sharon was willing to spend as much time as necessary to find just the right holiday at the right price. I never feel that anything is too much trouble and am never disappointed with the holidays your lovely staff find and book for me.

22 giugno 2026
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Risposta di Hays Travel - Ely

We're so pleased to hear that our team consistently provides excellent service and finds the perfect holidays for you. Thank you for your wonderful feedback!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

The booking process was made easy by…

The booking process was made easy by Megan the agent. She was pleasant helpful and knowledgeable.

19 giugno 2026
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Risposta di Hays Travel - Ely

We're so pleased to hear our agent made your booking process easy, pleasant, and helpful. Thank you for your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Friendly knowledgable staff member

Helpful friendly knowledgeable staff member got me exactly what I wanted and could afford

17 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased our team could help you find exactly what you needed! Thank you.

Valutata 5 stelle su 5

We went in unsure where we wanted to go…

We went in unsure where we wanted to go and with a budget to consider. The person we dealt with was fantastic, so knowledgeable and found us just what we wanted. Brilliant service. Thank you 👍

9 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased our team could help you find exactly what you wanted within your budget. Thank you for your kind words!

Valutata 5 stelle su 5

Just returned from holiday in Greece

Just returned from holiday in Greece. Went to Hayes Travel in Ely to exchange Euros. After doing this my wife and sat down with Sharon who was very helpful and professional and booked another holiday in Greece for 2027.
The staff at this branch are fantastic.

16 giugno 2026
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Risposta di Hays Travel - Ely

Mr Hellyar,

We're so glad you had a fantastic experience with our team and booked another holiday! It is always nice to see you regularly in store and appreciate your kind comments.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Holiday booking to Morocco

As always Sharon made booking a getaway smooth, professional and pleasurable. I highly recommend her and the Ely Hays travel team.

12 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased you had such a wonderful experience. Your kind words mean a lot to our team. Thank you!

Valutata 5 stelle su 5

When we first walked in we were greeted…

When we first walked in we were greeted with a friendly hello and big smiles, we were interested in a cruise but being 1st timers we needed alot of help and Kelly helped us no end to find one, we walked away feeling very excited.
We booked a few days later with Megan and again great service was had.

11 giugno 2026
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Risposta di Hays Travel - Ely

Thank you for your wonderful review! We are so happy to hear our team provided such a welcoming and helpful experience for your first cruise. We appreciate your kind words.

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful. Sorted us out with booking a holiday

12 giugno 2026
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Risposta di Hays Travel - Ely

We're so glad we could assist with your holiday booking. Thank you for your kind words!

Valutata 5 stelle su 5

Absolutely amazing!

The process was super easy and the staff member was outstanding. Simon was brilliant throughout booking. He gave great advice and talked me through each step. I will continue to use Hays when booking holidays as it really took the stress out of the process.

30 maggio 2026
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Risposta di Hays Travel - Ely

Thank you for your fantastic feedback! We are so glad to hear that the booking process was easy and stress-free for you. We appreciate your kind words.

Valutata 5 stelle su 5

Amazing

Great atmosphere , friendly & helpful . Thank you

10 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased to hear this. Thank you for your kind words!

Valutata 5 stelle su 5

Simon was really friendly and extremely…

Simon was really friendly and extremely helpful in finding us what seems to be the perfect holiday , the ladies in there were also really friendly and heloful

6 giugno 2026
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Risposta di Hays Travel - Ely

We're so glad to hear our team provided such friendly and helpful service in finding your perfect holiday! Thank you for your kind words.

Valutata 5 stelle su 5

Great experience …

Very helpful gave me loads of options and even tailored holiday to all our needs took time to explain everything to us and extremely patient

6 giugno 2026
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Risposta di Hays Travel - Ely

We are so glad we could help tailor your perfect holiday and provide all the information you needed. Thank you for your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

The agent was very knowledgeable and…

The agent was very knowledgeable and helpful. I was dealt with almost immedately.

4 giugno 2026
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Risposta di Hays Travel - Ely

We are so pleased to hear that our team provided such helpful and knowledgeable service. Thank you for your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Very helpful as always ,more than…

Very helpful as always ,more than ready to help with
Ideas etc and friendly.
Thank you to all the staff.

4 giugno 2026
Logo di Hays Travel - Ely

Risposta di Hays Travel - Ely

We're so glad our team was helpful and friendly. We appreciate your kind words!

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Efficient

Efficient, knowledgeable, helpful staff

4 giugno 2026
Logo di Hays Travel - Ely

Risposta di Hays Travel - Ely

Thank you for your kind words! We are delighted to hear you had a positive experience.

Kind Regards
Hays Travel

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