Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
L'azienda ha risposto
All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our... Leggi di più
L'azienda ha risposto
Tina was amazing. She was knowledgeable, understanding and patient. She took the stress out of booking. The cost was slightly more than if we had booked independently but booking with Tina at Hays has... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
101 Terminus Road, BN21 3LY, Eastbourne, Regno Unito
- 01323340583
4,9
Eccellente
1K recensioni
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Very helpful .
2 settembre 2026
Risposta di Hays Travel - Eastbourne
Hello, Thank you for your kind review. We are happy to have got your trip arranged and thank you for your patience on this one! Enjoy all the countdown plans! Kind regards, Declan and Team Eastbourne
Tina
Tina, Eastbourne Branch was brilliant.
It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
30 agosto 2026
Risposta di Hays Travel - Eastbourne
Hello to you both. Thank you for your very kind review. It is very much appreciated. I thank you for your patience in waiting and am so glad we got your trip planned! Happy countdown...Kind regards Tina and team Eastbourne
Amanda was simply FANTASTIC
Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for us she had FUN with us whilst helping us choose our special holiday. I can’t thank her enough and without question Amanda will be helping us out when we choose our next holiday. Thank you sooooo much Amanda. I know we were a handful but I hope you had as much fun as we did choosing our special holiday. EMPLOYEE OF THE MONTH!!!
30 agosto 2026
Risposta di Hays Travel - Eastbourne
Julian,
Thank you so much for your wonderful review! We are so pleased to hear that our colleague made the process of choosing your special holiday so enjoyable. We look forward to helping you with your next holiday!
Regards Amanda and Team Eastbourne
Risposta di Hays Travel - Eastbourne
Hello, Thank you for your kind review. We are happy to have got your dream trip arranged! Enjoy all the countdown plans! Kind regards, Declan and Team Eastbourne
Tania at Eastbourne
As always Tania was amazing , she helped me with quotes first , which are always very competitive , And when i went to book she talked me through everything , she always has time and does not rush you .
26 agosto 2026
Risposta di Hays Travel - Eastbourne
Alison Brady,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such excellent service, helping you with competitive quotes and taking the time to talk you through everything without rushing. We truly appreciate your kind words.
Kind Regards
Hays Travel Eastbourne
Lisa provided
Lisa provided. Good helpful information, and because of her knowledge and help, we booked and paid for our holiday.
Thank you Lisa.
Russell and Stephan
24 agosto 2026
Risposta di Hays Travel - Eastbourne
Mr Russell Woodroff,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such helpful information and knowledge, leading to a successful booking for your holiday. We hope you have a fantastic trip!
Kind Regards
Lisa and Hays Travel Eastbourne
Amanda listened carefully
Amanda listened carefully and we have the holiday now booked very confident with choice
23 agosto 2026
Risposta di Hays Travel - Eastbourne
B Longman,
Thank you for your lovely feedback! I'm so pleased that we could help you find and book the perfect holiday. I'm confident you'll have a wonderful time!
Kind Regards
Hays Travel Eastbourne
Very Friendly
17 agosto 2026
Risposta di Hays Travel - Eastbourne
Thank you for your feedback , much appreciated.
Kind regards
Team Eastbourne
I booked another holiday with Lisa at…
I booked another holiday with Lisa at Hays travel in Eastbourne. Lisa goes above and beyond in helping me and spending time to understand my travel requirements. I wouldn't book with anyone else.
21 agosto 2026
Risposta di Hays Travel - Eastbourne
Tracy ,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience booking your holiday with us. It's fantastic to know that Lisa took the time to understand your travel requirements and provided excellent service. We truly appreciate your loyalty and look forward to assisting you with your future travel plans.
Kind Regards
Lisa and Team Eastbourne
Risposta di Hays Travel - Eastbourne
Linda Bradley,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team member.
Kind Regards
Hays Travel Eastbourne
Came for a holiday,found one,and booked…
Came for a holiday,found one,and booked it.
Customer comes first. Attention to detail.
20 agosto 2026
Risposta di Hays Travel - Eastbourne
Marilyn Sutton,
Thank you for your wonderful review! We are so pleased to hear that you found your perfect holiday and that our attention to detail made a positive impression. We hope you have a fantastic trip!
Kind Regards
Hays Travel Eastbourne
Helpful staff at your Eastbourne branch.
Very helpful staff at your Eastbourne branch.
Our booking was taylor made to suit everything we wanted from our holiday.
10 luglio 2026
Risposta di Hays Travel - Eastbourne
CK,
Thank you for your wonderful review! We are so pleased to hear that our team was able to create a tailor-made booking that suited everything you wanted for your holiday. We hope you have an absolutely brilliant time away!
Kind Regards
Hays Travel Eastbourne
Excellent service from the deputy manager
Excellent service from the deputy manager in the Eastbourne branch. Took time to find us the best deal with the hotel to suit our requirements.
18 agosto 2026
Risposta di Hays Travel - Eastbourne
Isabel,
Thank you for your wonderful review! We are so pleased to hear that our team member in Eastbourne provided excellent service and took the time to find the perfect hotel deal to suit your needs. We appreciate your kind words.
Kind Regards
Hays Travel Eastbourne
Tania had V Good communication skills
Tania had V Good communication skills , friendliness, patience and knowledge .
But I must add that the chairs the client uses to sit during booking are v v uncomfortable! Booking is always time consuming and chairs are important!
16 agosto 2026
Risposta di Hays Travel - Eastbourne
Celine Conway,
Thank you for your wonderful feedback regarding our colleague. We're so pleased to hear about their excellent service. We also appreciate you bringing the seating to our attention and will look into this.
Kind Regards
Hays Travel Eastbourne
Tina was amazing
Tina was amazing. She was knowledgeable, understanding and patient. She took the stress out of booking. The cost was slightly more than if we had booked independently but booking with Tina at Hays has given us full protection and someone to help us if things don’t go according to plan. We would 100% go to Hays again. Thank you Tina.
15 agosto 2026
Risposta di Hays Travel - Eastbourne
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was knowledgeable, understanding, and patient, making your booking experience stress-free. We appreciate your trust in us and look forward to assisting you again in the future! Kind Regards Tina and Team Eastbourne
A bespoke tailored package as always
As always, Amanda was able to find exactly what I needed and came up with a great bespoke package holiday. I always buy my holidays at Hays Eastbourne.
7 agosto 2026
Risposta di Hays Travel - Eastbourne
Thank you for your lovely review. It' always a pleasure to book you holidays and look forward to helping you again in the future. Kind regards Amanda and Team Eastbourne
Lola was friendly efficient and helpful.
7 agosto 2026
Risposta di Hays Travel - Eastbourne
Thank you for your 5 star review, It is much appreciated. Kind regards Lola and Team Eastbourne
Excellent service at Hays Eastbourne
Very friendly and professional, good and knowledgeable advice from the Eastbourne team, Amanda was very helpful and efficient.
14 agosto 2026
Risposta di Hays Travel - Eastbourne
Thank you for your lovely review. It was a pleasure to book your cruise for you. We look forward to helping again in the future. Kind regards Amanda and Team Eastbourne
We had two meetings with Tina at…
We had two meetings with Tina at Eastbourne. My original enquiry about our trip was with Debbie, but she wasn’t in. Tina was so thorough and explained every detail. We were so impressed. She did most of the booking that day, but we hadn’t brought our passports along so came back the next day to finalise details and I wanted to change the Hotel booking in New York. Nothing was too much trouble for her. We can’t praise her enough for her help which to us was quite a complicated booking. Well done Tina, you’re a star! Sue & John Johnston. I hope this review reaches Hays Travel at Eastbourne
14 agosto 2026
Risposta di Hays Travel - Eastbourne
Hello, Thank you so much for your lovely review. It was lovely to chat to you both and to assist in getting your lovely trip finalised! Thank you for bearing with me!! I hope the family are pleased to know you will be coming too. Happy countdown...Kind regards Tina and Team Eastbourne
Helpful staff trying to provide a good…
Helpful staff trying to provide a good competitive price, and whilst still making money for the company. The service makes us always refer back to Hays after we make a location decision even if the price only matches the online price.
Quality service is invaluable.
4 agosto 2026
Risposta di Hays Travel - Eastbourne
Jim,
Thank you for your wonderful feedback! We are so pleased to hear that our staff provided you with excellent service and competitive pricing. We truly appreciate your loyalty and look forward to assisting you with your future travel plans.
Kind Regards
Debbie and Team Eastbourne
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