Overall we got the holiday we wanted at a fair price. The only snag was I had to call back and the adviser was unable to access our historic details from previous bookings. This would have made the ad... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The highly informative professional team, alwsys friwndly & nothing is to much to ask. Louise from Durham branch had a mountain to climb to find a holiday which suited all rhe needs of 9, 5 adults & 4... Leggi di più
L'azienda ha risposto
The Team in Hays Durham are brilliant! Ashleigh was really helpful, friendly, efficient, patient & understood exactly what we wanted and sorted out a great City break. The Service received, as always,... Leggi di più
L'azienda ha risposto
Charlotte was great with us. She spent around 4 hours helping us to get the best deal and ensuring that we had a great hotel location. She was very kind and helpful with us. The booking process itself... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
1-4 North Road, DH1 4SH, Durham, Regno Unito
- 0191 3847690
4,9
Eccellente
1091 recensioni
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Excellent t service
21 maggio 2026
Risposta di Hays Travel - Durham
Thank you for your kind review, so pleased I could get find your perfect holiday! Lily
Sraff were so obliging and helped so…
Sraff were so obliging and helped so much with our situation. Well pleased
24 maggio 2026
Risposta di Hays Travel - Durham
We are so pleased we could help with your situation. Thank you for your kind words! We hope that you have a lovely holiday.
Thanks Charlotte :)
The highly informative professional…
The highly informative professional team, alwsys friwndly & nothing is to much to ask. Louise from Durham branch had a mountain to climb to find a holiday which suited all rhe needs of 9, 5 adults & 4 children of mixed ages, sbe was so patient, absolutly brilliant service
24 maggio 2026
Risposta di Hays Travel - Durham
Thank you so very much for your kind review, so pleased we could get you booked up :) Louise
Overall a good experience
Overall we got the holiday we wanted at a fair price. The only snag was I had to call back and the adviser was unable to access our historic details from previous bookings. This would have made the admin much easier than having to give names etc again. We love Hays and would recommend them.
22 maggio 2026
Risposta di Hays Travel - Durham
We're so glad you got the holiday you wanted at a brilliant price! We appreciate your feedback regarding accessing past booking details and take it onboard. Thank you for your continued loyalty.
Thanks Chloe :)
Charlotte was great with us
Charlotte was great with us. She spent around 4 hours helping us to get the best deal and ensuring that we had a great hotel location. She was very kind and helpful with us. The booking process itself was very quick and we got it all sorted within the day.
20 maggio 2026
Risposta di Hays Travel - Durham
We are so happy to hear that we could make your booking experience so easy and stress-free. We appreciate your kind words. We hope that you have a lovely holiday! Thanks Charlotte :)
Very experienced perceptive travel agent
Cora was very professional and insightful in organising our holiday.
20 maggio 2026
Risposta di Hays Travel - Durham
Thank you for leaving a lovely review.
I am so glad we managed to get your next holiday sorted. It was my pleasure.
thanks Cara :)
We always book through Hays they are…
We always book through Hays they are very efficient and it always makes us feel secure with the holiday we have booked.
13 maggio 2026
Risposta di Hays Travel - Durham
thank you for taking the time to leave feedback.
I am glad we managed to get you the right holiday and hope you have an amazing time.
thanks Lily :)
Very good Charlotte rep explained…
Very good Charlotte rep explained holiday top class we booked by
19 maggio 2026
Risposta di Hays Travel - Durham
thank you for taking the time to leave feedback.
We appreciate your kind words.
I hope you have a lovely time away,
thanks Charlotte
The Team in Hays Durham are brilliant
The Team in Hays Durham are brilliant! Ashleigh was really helpful, friendly, efficient, patient & understood exactly what we wanted and sorted out a great City break. The Service received, as always, was really good. Thanks for all of your help Ashleigh, we’ll be back to book our next break soon.
18 maggio 2026
Risposta di Hays Travel - Durham
Thank so much for leaving feedback.
We appreciate your kind words and hope you have the best time.
thanks Ashleigh
First cruise booking
Booked my cruise with Cara who was very patient with me as it’s my first time on a cruise so lots of questions, indecisiveness and worries. Great help and very friendly. Would definitely book with you again. Thank you :-) x
13 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking your time to leave such lovely feedback! I hope you have a fantastic time on your trip.
Thanks Cara :-)
Service will check all holidays to find…
Service will check all holidays to find the best for you
13 maggio 2026
Risposta di Hays Travel - Durham
Thank you for leaving feedback. I hope you have a lovely time on your break away.
Thanks Louise :)
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely reviews. I am glad we could get you booked up, it looks amazing! Thanks, Lily :)
Ashleigh and her team at Durham branch…
Ashleigh and her team at Durham branch always go the extra mile to make our holiday experience great.
1 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely review! So glad we could get you sort it will be fab! Thanks Ashleigh
Nothing is too much trouble
Nothing is too much trouble
Everything explained in detail
1 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely review! So glad we could get you sort it will be fab! Thanks Charlotte
Louise was a grest help throughout the…
Louise was a grest help throughout the booking process.
2 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely review i hope you have an amazing time . Thanks Louise :-)
The staff went out of their way to find the information I needed
The staff went out of their way to find the relevant information to enable me to decide on booking the short break i was looking for.
2 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely review. I hope you have an amazing time. Thanks Ava :-)
Cara was friendly and helpful
Cara was friendly and helpful. She sorted out holiday requirements straight away. She took down details accurately.
8 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking the time to leave such a lovely response. I hope you have a wonderful time. Thanks Cara :-)
Risposta di Hays Travel - Durham
Thank you very much for your kind review! Ashleigh
Many thanks to Cara for help with our…
Many thanks to Cara for help with our future holidays
Professional and courteous as always
3 maggio 2026
Risposta di Hays Travel - Durham
Thank you very much for your kind review, so glad we could get you booked :) Cara
Super friendly and helpful staff
3 maggio 2026
Risposta di Hays Travel - Durham
Thank you for taking your time to leave such lovely feedback. I hope you have a great time on your holiday.
Thanks Charlotte :)
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