A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... Leggi di più
L'azienda ha risposto
Staff went out of their way to get me booked on a holiday which my friends had booked They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and... Leggi di più
L'azienda ha risposto
Booking my city break holiday was made so easy in Hays. Everyone was very helpful & giving suggestions for places to stay & advice on where to go as I was open to locations. Got my holiday booked & a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, Regno Unito
- 02844898518
5,0
Eccellente
751 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Hays Travel - Downpatrick
Clare,
We appreciate your positive feedback regarding our great offers and the excellent customer service from our staff.
Kind Regards
Hays Travel Downpatrick
Risposta di Hays Travel - Downpatrick
Laura,
We're so happy to hear that your first family holiday to Orlando was booked with us. We'll pass on your kind words; thank you!
Kind Regards
Hays Travel Downpatrick
Fantastic service provided by Joshua
Fantastic service provided by Joshua . He found us the best package to suit our plans within an hour . Above and beyond service . Highly recommend . 5 stars Joshua . Thankyou
2 maggio 2026
Risposta di Hays Travel - Downpatrick
Emma,
We're happy to hear that you received such fantastic service! It's great to know we could find the perfect package for your plans. Thank you for your recommendation!
Kind Regards
Hays Travel Downpatrick
Risposta di Hays Travel - Downpatrick
Eamon,
We appreciate you taking the time to share your experience with us, and we are so happy to hear that our staff were helpful and pleasant.
Kind Regards
Hays Downpatrick
Excellent
Friendly customer service from Craig, helpful, offered added extras. Prompt with booking and issuing documents.
26 aprile 2026
Risposta di Hays Travel - Downpatrick
Pam,
We appreciate you sharing your experience. We're happy to hear that you found the customer service helpful and the booking process prompt.
Kind Regards
Hays Downpatrick
Risposta di Hays Travel - Downpatrick
Thank you for your kind words!
City Break Booking so Easy
Booking my city break holiday was made so easy in Hays. Everyone was very helpful & giving suggestions for places to stay & advice on where to go as I was open to locations. Got my holiday booked & all sorted in no time in a very friendly & chilled manner. Definitely recommend, this my second booking with this branch of Hays travel. Looking forward to what will be a nice 18th Birthday celebration for my family.
18 aprile 2026
Risposta di Hays Travel - Downpatrick
We're happy to hear that booking your city break was made so easy. Thank you for choosing us again! We hope your family enjoys the birthday celebration.
Messaged about a holiday to Japan and…
Messaged about a holiday to Japan and Lynn messaged me back very promptly. When deciding to book several days later your colleague Ashleigh was extremely helpful. Very easy to speak to and was really quick at responding to my messages. Customer service from Ashleigh was above and beyond. Please convey this to her manager
19 aprile 2026
Risposta di Hays Travel - Downpatrick
Thank you for your kind words!
Risposta di Hays Travel - Downpatrick
We appreciate your positive feedback; we are so happy that our staff were able to meet your needs effectively.
Annie & Amy in Hays are exceptional
As usual Annie was exceptional to deal with. Sorted out everything for us and always quick to respond with any queries. Not forgetting Amy is hays also, sorted out a major issue for us and always quick to respond to queries.Both girls are a credit to the company. Thank you both for everything x
17 aprile 2026
Risposta di Hays Travel - Downpatrick
We appreciate you taking the time to leave us such a complimentary review. We are so glad that we could provide exceptional service and promptly address your needs. It's great to hear you were so happy with our team!
1st class was that good I went back and…
1st class was that good I went back and booked a second holiday the next day! Great team in downpatrick!!!
9 aprile 2026
Risposta di Hays Travel - Downpatrick
We're happy to hear that your first holiday was so wonderful that you booked another one right away! We appreciate your kind words about our team.
Excellent service
Called in on 14th April and spoke to James and booked a lovely holiday to Majorca- James was extremely professional and friendly and he will now be our go to person for all future holiday plans.
14 aprile 2026
Risposta di Hays Travel - Downpatrick
We are so happy to hear that you booked a lovely holiday to Majorca! We appreciate your kind words and are delighted that you found your experience so positive.
Risposta di Hays Travel - Downpatrick
We're glad you found our advert helpful and that you experienced great service. Thank you for your positive feedback; it means a lot to us.
Annie in Downpatrick branch made the…
Annie in Downpatrick branch made the whole experience so easy. Very good at matching my needs to the best accommodation.
10 aprile 2026
Risposta di Hays Travel - Downpatrick
Martin,
We appreciate your positive feedback! We are so glad that our team made your experience easy and matched your needs.
Kind regards
Hays Travel Downpatrick
Fab service from start to finish James…
Fab service from start to finish James is an amazing travel agent that knows his stuff.
29 marzo 2026
Risposta di Hays Travel - Downpatrick
Linda,
We're happy to hear that you had such a wonderful experience. It's great to know our service met your expectations. Thank you for your kind words!
Kind regards
Downpatrick Hays
Exceptional
Exceptional from start to finish,Michelle and james very efficient and any calls answered promptly and made the whole experience memorable
2 aprile 2026
Risposta di Hays Travel - Downpatrick
Mrs Mageean,
We are so happy to hear that you received exceptional and efficient service, making your experience memorable. Thank you for your review.
Kind regards
Downpatrick Hays
Excellent knowledge of product I was…
Excellent knowledge of product I was interested in and prompt call back, easy payments and quick documentation!
2 aprile 2026
Risposta di Hays Travel - Downpatrick
Elaine,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear your positive feedback.
Kind regards
Downpatrick Hays
Craig was brilliant from the start to…
Craig was brilliant from the start to finish and sorted everything we needed.
21 marzo 2026
Risposta di Hays Travel - Downpatrick
Thank you for your kind words!
Service was impeccable
Service was impeccable. Great deal for holiday. James is always a pleasure to deal with
24 febbraio 2026
Risposta di Hays Travel - Downpatrick
Suzanne,
We appreciate you sharing your positive experience! We're so glad we could provide impeccable service and a great holiday deal.
Kind regards
Downpatrick Hays
James was fantastic
James was fantastic, he went out of his way to help me arrange a family holiday and he was helpful with requests we had for room allocation
31 marzo 2026
Risposta di Hays Travel - Downpatrick
Jennifer,
We're happy to hear that the assistance provided was fantastic and that we could help arrange your family holiday and accommodate your room requests. Thank you!
Kind regards
Downpatrick Hays
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.