Hays Travel - Darlington Recensioni 

1624
TrustScore 5 su 5

4,9

40 High Row, DL3 7QW Darlington, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The friendly warm welcome we received from Katie who was very efficient and helpful. We had great service and she took care of everything, Leaving us able to go home excited for our trip. Would defini... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I enquired via facebook about a holiday Hays had posted and within about 30 minutes (if not less) it was all booked and sorted! I spoke to Owen who was so efficient and helpful, I would definitely boo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1624)

118.436 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Cameron your a star

We have just started to use Hays as our preferred booking agent, they helped us a great deal in sorting our travel plans, however when we went in the next time to book there was just a young gentleman called Cameron who is still training, but we all have to start somewhere, and I’d just like to say what an asset he is to Hays travel, he went above and beyond, if he wasn’t sure about something he asked for advice, an absolute delight to book with him so much so we called in again yesterday and booked another holiday with him. Thank you Cameron

12 giugno 2026
Non scritta su invito
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thank you so much for your kind words, We really appreciate your feed back and we are so happy to hear that Cameron found you some holidays! :) Thank you for coming back to us, We look forward to seeing you again in the future! Thank you - team darlington centre!

Valutata 5 stelle su 5

Not been pushed into a booking

Not been pushed into a booking
Having all options explored
Chloe was amazing

11 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thanks for taking time to leave this review! I will make sure this gets passed on to Chloe :)

Valutata 5 stelle su 5

Wonderful staff

Wonderful staff, so very helpful. Lovely Cameron has been amazing.
So looking forward to booking with you again soon.
Thank you all.

22 maggio 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hello,

Thank you for the lovely review and taking the time to rate the service you received, it will be passed on to Cameron :)

Thanks Amy

Valutata 5 stelle su 5

Got what I wanted in a short time

Got what I wanted in a short time. Very knowledgeable lady with lovely telephone manner I will definitely be using her again x

9 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hello,

Thank you for the lovely review and taking the time to rate the service you received, it will be passed on :)

Thanks, Katie

Valutata 5 stelle su 5

Easy booking

Polite, friendly, informative, covered all angles. Easy transaction Katie was 10/10

9 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hi Debbie,

Thank you so much for leaving a review and the lovely comments, it was a pleasure booking your holiday :)

Thanks, Katie

Valutata 5 stelle su 5

Welcoming

Welcoming, eager to help, prepared to give the time required to get us the best holiday

9 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hi Andrew,

Thank you so much for the kind words and taking the time to rate the service :)

Thanks, Katie

Valutata 5 stelle su 5

It's never too much trouble for the…

It's never too much trouble for the staff in the shop to help us find what we're looking for and within our budget. The service is second to none and we wouldn't book with anyone else

1 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hi Paul,

Thank you so much for the lovely comments! It's a pleasure and we look forward to seeing you again in the future :)

Valutata 5 stelle su 5

Chloe was excellent

Chloe was excellent as was your main office team who sorted out my complicated travel arrangements

7 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thank you for your lovely comments i will make sure they are passed to Chloe.

Valutata 5 stelle su 5

The young lady went above and BnYond to…

The young lady went above and BnYond to help fine the rigth hoilday for me am very greatful as I didn't have a dig Budget but she managed

6 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hello,

Thank you so much for the kind words, it is very much appreciated and we look forward to seeing you in the future :)

Valutata 5 stelle su 5

Friendly and efficient

Friendly, helpful and sorted everything quickly .

2 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thank you very much for the kind words, it is very much appreciated :)

Valutata 5 stelle su 5

Chloe was very efficient

Chloe was very efficient , pleasant and friendly .

1 giugno 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hello,

Thank you very much for taking the time to leave a lovely review, it is very much appreciated and will be passed on :)

Valutata 3 stelle su 5

This review is NOT a complaint against…

This review is NOT a complaint against Hays.Not a pleasant replacement choice of destination & hotel, after we paid an extra £200. Ive booked with Hays & jet2 many times, but our recent holiday was not worthy of 5 stars. Sunny Beach Corfu. Ive had 3star holidays, much nicer, both in quality, Room, service, food & entertainment, to name a few. The description of near by cafes, restaurants etc, was vastly overrated., Hotel info' was poor. Couldn't find a jet2 rep. The animation team did not make any effort to speak English. Everything was dedicated to French holidaymakers. Excessively loud music round each pool & bar. Not pleasant to be there & certainly would advise Hays NOT to recommend the venue.

30 maggio 2026
Non scritta su invito
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thank you for taking my call this morning, I am sorry to hear of the disappointment on your holiday however I am pleased to hear that this is not aimed at ourselves. As mentioned we will be happy to forward a written complaint over to Jet2holidays once received. We look forward to seeing you in branch soon. Kind Regards, Natalie

Valutata 5 stelle su 5

Sadly I didnt get the laddies name but…

Sadly I didnt get the laddies name but she was amazing belp
ull and understanding couldnt have been more gratefull.

30 maggio 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Hello,

Thank you so much for leaving a review, it is much appreciated and we are glad we could help :)

Valutata 5 stelle su 5

Fantastic customer service from…

Fantastic customer service from Danielle for looking for great deal for me as she looked at lots to begin with then found me a good price for a hotel I had been recommended also thanks to Kirsten. Excellent friendly helpful staff and all sorted via Facebook messenger and email definitely recommend.

27 maggio 2026
Logo di Hays Travel - Darlington

Risposta di Hays Travel - Darlington

Thanks so much for the lovely review, I will pass over to Dannielle and Kirsten for you :) I am glad to hear you were happy with service on both Facebook and Email. We look forward to helping you in the future! Many Thanks, Natalie

Valutata 5 stelle su 5

Kirsten took all the stress of booking…

Kirsten took all the stress of booking my holiday, single parent with 3 children 1 who has autism, she sorted travel insurance and private transfers, got me a great deal, super excited to take my kids abroad for first time. Would 100% book threw this shop again.

17 maggio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più