Hays Travel - Dalton Park Recensioni 

Friendly very helpful and polite a joy to talk to

Called in for some information and a couple of brochures, walked out with a cruise and stay fully booked, with cabin upgrades and parking. Thank you Kim for finding such a bargain for us that we didn't even to think about it for more than a minute

Excellent customer service, very helpful, pleasant friendly staff

Kimberley was very knowleagable around our bespoke holiday choice that made the booking process feel positive.
Overall excellent experience

Kim had time for us. Not hurried, very helpful. Very knowledgeable 😃

Booking our holidays made so easy thanks to the staff at Hayes travel especially Kim who sorted us out with 2 great holidays many thanks

Very helpful considered a number of options and prices, helped come up with the holiday that suits us

We had a great experience with Hays Travel. Although the branch appeared to be a little short staffed, which was clearly outside of the team's control, the staff remained friendly, welcoming and professional throughout.

This is my first time travelling as a solo parent with two children aged 16 and 6, so I really appreciated the time and care taken to understand our needs. The team listened carefully to what we were looking for and were particularly understanding of my son's medical needs and the support he may require while travelling.

A special thank you to Kim, the Deputy Manager, who went above and beyond to help. Kim took extra time to check hotel reviews, the location and surrounding area, and to discuss options that would be suitable for my son's dietary requirements. She was patient, knowledgeable and reassuring, and took the time to answer all of my questions, helping me feel much more confident about travelling abroad alone with my children.

The only reason I've given 4 rather than 5 stars is that there were longer waiting times due to the branch appearing short staffed, which was clearly outside of the team's control. The service we received from Kim and the rest of the team, however, was excellent and I wouldn't hesitate to recommend Hays Travel to others.

Absolutely excellent. I called into the Dalton Park branch of Hays Travel with an itinerary for a multi centre holiday. We were helped by Kay who planned us the exact stay we wanted including flights, times, hotels, transfers we even got a fantastic price for airport car parking too. Couldn’t be happier!

Ellen was very friendly and professional while dealing with our enquiry about holiday, and happily looked at a number of options for us.
Ellen made us feel like valued customers.
Booking process was easy.

David was polite and efficient and sorted our travel requirements to our satisfaction

Very friendly member of staff, listened to what we liked and didn’t and found us a holiday. Excellent at her job well done.

Kim was very helpful and patient,nothing was a problem.

We booked a last minute cruise and Kim was so helpful. She kept us informed at every stage and was so diligent in getting exactly what we wanted. She is friendly and approachable and nothing is a bother to her. She has a wealth of knowledge and experience that gives us confidence to book with Hays

Another successful booking at Hays by Kim

David put together a great package for us, giving us exactly what we hoped for at a good price.
David was very friendly and helpful, as were all of the staff in the branch.

Excellent customer service

The service was first class and nothing to improve on

Really friendly and patient