We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Leggi di più
L'azienda ha risposto
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Regno Unito
- 01670 897395
4,9
Eccellente
2K recensioni
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Risposta di Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
The staff are so helpful and friendly
The staff are so helpful and friendly, we wouldn’t go anywhere else
6 maggio 2026
Risposta di Hays Travel - Cramlington
We appreciate your kind words and loyalty. We are delighted you choose us!
Thanks, Lisa :)
Service was 100%
Service was 100%. Would always recommend hays, especially Faye.A who has always been fantastic and couldn’t do more for us when we book our holidays! Thank you
26 maggio 2026
Risposta di Hays Travel - Cramlington
We are so pleased to hear about your excellent experience. Thank you for your kind words; we appreciate your recommendation!
Thanks, Faye :)
Fantastic friendly service and very…
Fantastic friendly service and very knowledgeable staff
25 maggio 2026
Risposta di Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
Perfect service once again
Perfect service once again , all booked over the phone by staff member Jersey who was very helpful and friendly too.
Always book with Hays and always very happy with them.
24 maggio 2026
Risposta di Hays Travel - Cramlington
We're so pleased to hear you received perfect service and were happy with your booking. Thank you for your continued loyalty!
Thanks, Jersey :)
Excellent as usual at Cramlington
Excellent as usual at Cramlington. Staff extremely helpful with my booking. Lisa and Jess never fail.
29 maggio 2026
Risposta di Hays Travel - Cramlington
We are so pleased to hear you had an excellent experience with us! We appreciate your kind words.
Thanks, Lisa & Jess :)
Absolutely brilliant
Absolutely brilliant, Max H (I think it was h)
Was so helpful , very pleasant and calm, and sorted my cruise out for a single person, which not many travel agents would do. Big thank you. Very happy
We come and see Max again 😁
28 maggio 2026
Risposta di Hays Travel - Cramlington
Thank you so much for your wonderful review! We are delighted to hear we could assist you in finding the perfect cruise. We truly appreciate your kind words.
Thanks, Max H :)
Lisa and her staff are fantastic
Lisa and her staff are fantastic.
Booked with Lisa, nothing too much trouble. Holiday explained in detail.
Will always book with Hays Travel Cramlington
25 maggio 2026
Risposta di Hays Travel - Cramlington
We're so glad our team provided fantastic service and explained your holiday in detail. We appreciate your loyalty and look forward to assisting you again!
Thanks, Lisa :)
This is the 3rd cruise we have booked…
This is the 3rd cruise we have booked through Hays travel and we have had brilliant service from all members of staff. Any questions we had were answered with complete professionalism
25 maggio 2026
Risposta di Hays Travel - Cramlington
We truly appreciate your continued loyalty and kind words. We're so pleased to know our team provided excellent service for your cruise bookings.
Thanks, Jersey :)
Risposta di Hays Travel - Cramlington
We appreciate your kind feedback. We are glad we could help.
Thanks, Max K :)
Bridget was extremely helpful when…
Bridget was extremely helpful when booking my cruise. She explained everything to me as I was nervous because I have never cruised before. Thank you Bridget. You are an asset to hays
21 maggio 2026
Risposta di Hays Travel - Cramlington
We're so glad we could assist with your first cruise booking! We hope you have a wonderful trip and look forward to helping you again.
Thanks, Bridget :)
Excellent customer service very…
Excellent customer service very professional and helpful
20 maggio 2026
Risposta di Hays Travel - Cramlington
We appreciate your kind feedback. We are glad we could help.
Thanks, Lisa :)
Make the experience personal and tailor…
Make the experience personal and tailor to our needs. Consider exactly what we like as long standing customers.
19 maggio 2026
Risposta di Hays Travel - Cramlington
We truly appreciate your feedback and loyalty. We are always striving to personalize your experience with us.
Thanks, Max K :)
Risposta di Hays Travel - Cramlington
We appreciate your kind words. We look forward to seeing you in the future.
Thanks, Faye :)
Good face to face contact thats what we…
Good face to face contact thats what we like as older customers 😀
10 maggio 2026
Risposta di Hays Travel - Cramlington
We're glad you appreciate our face-to-face contact! We value your feedback.
Thanks, Jersey :)
Brilliant Service
As always we get brilliant service from Hays.
Thank you Lisa, you are definitely the lady who goes the extra mile.
16 maggio 2026
Risposta di Hays Travel - Cramlington
We truly appreciate your kind words! We are delighted to know we consistently provide excellent service.
Thanks, Lisa :)
We visited the Hays shop in Cramlington…
We visited the Hays shop in Cramlington knowing exactly where we wanted to go and the hotel and got it. Staff very pleasant and helpful got us the best deal possible.
15 maggio 2026
Risposta di Hays Travel - Cramlington
We're so glad we could help you find your perfect trip! Thank you for your kind words and positive feedback.
Thanks, Faye :)
Risposta di Hays Travel - Cramlington
We appreciate your kind words. We are glad our staff was helpful.
Thanks, Faye :)
Very Happy Customer
The staff were very helpful as we knew specifically where we wanted to stay and the dates we wanted to go. They even helped us get a discount on our trip which we were not expecting.
The service is always outstanding and would highly recommend
5 maggio 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that our team was very helpful in booking your trip and securing a discount. We appreciate your recommendation and are pleased you found our service outstanding!
Thanks, Debs :)
Very helpful adviser Debs
Very helpful adviser Debs.
She managed all our queries and gave excellent service!
11 maggio 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your experience. We are so glad to hear that our service was excellent and helpful for all your queries!
Thanks, Debs :)
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