We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Leggi di più
L'azienda ha risposto
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Regno Unito
- 01670 897395
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
It's always a great experience going to…
It's always a great experience going to the cramlington branch. Always friendly, polite and helpful. Wouldn't go anywhere else
21 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your kind words. We are so glad the staff were helpful and made the booking process easy for you.
Thanks, Debs :)
Risposta di Hays Travel - Cramlington
We hope your Car Parking booking went smoothly for you!
Thanks Bridget :)
Risposta di Hays Travel - Cramlington
We appreciate your fantastic feedback! It is wonderful to know you had such a positive experience with our service.
Thanks, Jersey :)
Lovely pleasant advisor,lots of…
Lovely pleasant advisor,lots of information given,efficient service nice and relaxed.
16 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate your kind review and are so glad you found our service efficient, relaxed, and informative. Thank you for booking with us!
Thanks, Olivia :)
Very helpful and friendly…
Very helpful and friendly staff,especially Macey,she helped us book our holiday and sort our holiday money.
14 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that our team was helpful in booking your holiday.
Thanks, Macey :)
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your experience; we are so happy to hear that you found our team to be friendly.
Thanks, Amelia :)
Had a lovely young man book my flight
Had a lovely young man book my flight, he was very pleasant and friendly, the service was excellent, and my flight was booked with special assistance.
14 aprile 2026
Risposta di Hays Travel - Cramlington
We're so happy to hear that you had such a positive experience booking your flight with special assistance. We appreciate your kind words about our friendly service!
Thanks, Max K :)
Great service at the Hays Cramlington store
I had seen a great deal on the Hays Cramlington Facebook page and exchanged a few messages getting a quote, the messages were responded to quickly and politely with all the information needed. I then went into branch to complete the booking, the branch team were so friendly and helpful, Max did a great job booking us exactly what we wanted. Extremely happy with the service in store. What a lovely team!
5 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you sharing your experience with us. We're happy to hear that you found the team friendly and helpful, and that you were able to book exactly what you wanted.
Thanks, Max K :)
Once again excellent customer service
Once again excellent customer service. Holiday planned and booked within 30 mins. Knew exactly what we wanted and when for. Thank you Max
12 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to leave us such a fantastic review. We're so glad we could plan and book the perfect holiday for you so quickly.
Thanks, Max H :)
Hayes cramlington
Hayes cramlington answer any niggles I have over any holidays especially cruises for my first time. Love the staff here and don't go anywhere else.
9 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate your continued loyalty and are so happy to hear that we can assist you with your holiday plans. Thank you for taking the time to leave us a review.
Thanks, Jersey :)
Lisa couldn't have been more helpful
Lisa couldn't have been more helpful, she really wanted to find us the perfect holiday, and spent time going through various options for us!
5 aprile 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that you felt supported and that our team member dedicated time to help you explore options for your ideal holiday. Thank you!
Thanks, Lisa :)
macey was very helpful and got the best…
macey was very helpful and got the best deal for me thank you
9 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your experience. We're so happy we could find the best deal for you and provide helpful service.
Thanks, Macey :)
Pleasing cooperation in booking my…
Pleasing cooperation in booking my holidays. I chose Hays for cruise holidays after your recent success at awards ceremony. Recent cruise was a really good selection through P&O. Just booked another three cruises! Regard's Peter.
1 aprile 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that you enjoyed booking your cruise holidays with us and that you were pleased with our cooperation. It's great to know you enjoyed your recent cruise so much that you booked three more!
Thanks, Amelia :)
Excellent service at Cramlington store
7 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you sharing your experience; we are so glad you received excellent service at our store.
Thanks, Macey :)
Brilliant Staff very Friendly and great…
Brilliant Staff very Friendly and great working out the prices to fit my budget
also supporting local business
they never let me down and always kept me informed and up to date
7 aprile 2026
Risposta di Hays Travel - Cramlington
We're so glad to hear that our friendly staff worked hard to find the best prices for you! Thank you for supporting local business and for your review.
Thanks, Macey :)
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your positive experience; your feedback is truly valued.
Thanks, Max H :)
Always a great experience
Always a great experience. Friendly, informative and they take time to find the best holiday for us. Nothing is too much trouble. We always have a great holiday with them. We are very confident in them.
29 marzo 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that you consistently have a great experience with us. It's wonderful to know our team's dedication helps you find the best holiday. Thank you for your confidence in us!
Thanks, Faye :)
Friendly and welcoming
As always Lisa went above and beyond, very helpful. Very pleasant experience, lovely friendly shop.
4 aprile 2026
Risposta di Hays Travel - Cramlington
We appreciate you taking the time to share your experience. We're so happy to hear that you found our team member helpful and the shop friendly!
Thanks, Lisa :)
Helpful staff
Helpful staff, no issues when searching for hols and I kept changing my mind.
27 marzo 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that our staff was helpful during your holiday search, even with changes. Thank you for your positive feedback!
Thanks, Amelia :)
Fantastic service
We are based in Nottingham & our holiday with Tui was cancelled. We were meeting up with friends from the north east who had booked with you. He asked in your branch if they could sort out our holiday. Within hours they had sorted out the same deal, same flights, hotels transfers etc.
fantastic service thank you.
26 marzo 2026
Risposta di Hays Travel - Cramlington
We're happy to hear that we could assist in recreating your holiday after the cancellation. It's great that our team managed to arrange the same experience for you and your friends. Thank you for your positive feedback!
Thanks, Richard :)
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