Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Leggi di più
L'azienda ha risposto
Iv been Porthcawl and Shanklin again this year. My needs were meet on both trips. Great journey to and from hotels. Love using Alfa and booking with Gays. Already booked both again for 2026. In regist... Leggi di più
We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
9 Bridge Street, CH1 1NG, Chester City, Regno Unito
- 01244 456786
4,9
Eccellente
849 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Hays Travel Chester Ruby was lovely
Hays Travel Chester Ruby was lovely, sorted out our cruise. Great price looking forward to going.
1 luglio 2026
Risposta di Hays Travel - Chester
Thank you for your lovely review! We are so pleased we could help you find a great cruise at a great price. We hope you have a wonderful time!
Kind Regards
Hays Travel
We always book with hays.
30 giugno 2026
Risposta di Hays Travel - Chester
We are so pleased to hear of your continued loyalty and satisfaction with us. We truly appreciate your trust in our services.
Kind Regards
Hays Travel
Risposta di Hays Travel - Chester
Thank you for taking time to give us this review, Team Chester
Risposta di Hays Travel - Chester
Christine,
We're glad we could offer you a great price. Thank you for your kind feedback.
Kind Regards
Hays Travel
Always very helpful and a personal…
Always very helpful and a personal touch
Which I like and you look after your customers very well
22 giugno 2026
Risposta di Hays Travel - Chester
Thank you so much for booking with us again and this lovely review, Chester Team
River cruise booking…
Very helpful and covered all aspects of our holiday booking including assisting in booking holiday insurance we will use Hays again
Nicola was excellent could not have done more for our holiday booking
20 giugno 2026
Risposta di Hays Travel - Chester
We are so pleased to hear we could assist with your holiday booking, including the insurance. We appreciate your kind words and look forward to helping you again!
Kind Regards
Hays Travel
As always good service explored all…
As always good service explored all options very good
21 giugno 2026
Risposta di Hays Travel - Chester
We are so pleased you had a positive experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel Chester
This is my 2nd Holiday booked with…
This is my 2nd Holiday booked with Hays.
The Staff are really helpful and go through everything about the booking process making sure you are happy with your holiday.
Very professional and very friendly.
17 giugno 2026
Risposta di Hays Travel - Chester
We're so pleased to hear you had another great experience booking your holiday with us! Thank you for your kind words.
Kind Regards
Hays Travel
Risposta di Hays Travel - Chester
Thank you so much for your kind review! We’re really pleased to hear you experienced 5-star service and found our team helpful. Providing quick responses and excellent customer support is something we truly value, so your feedback means a lot to us, we will make sure to pass the feedback on to Nic when she is back in the branch. We look forward to assisting you again in the future! 😊
Staff are so helpful
Staff are so helpful, and don't give up . They understand the needs that are required and do their utmost to get them.
16 giugno 2026
Risposta di Hays Travel - Chester
We're so glad our team provided such helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Senen went above and beyond to help us…
Senen went above and beyond to help us book two holidays and insurance today.
She was very attentive, professional and comprehensive
Fantastic experience- Thank you so much
Geraint and Lynne
14 giugno 2026
Risposta di Hays Travel - Chester
Geriant Price,
We're so pleased to hear we provided a fantastic experience and helped with your holiday bookings. Thank you for your kind words.
Kind Regards
Hays Travel
I'm Gordon not John
I'm Gordon not John, but my experience with Louis in Hays Travel was 1st class
12 giugno 2026
Risposta di Hays Travel - Chester
Thank you so much for your review and glad to hear we have done our best for you as service is very important for us! Team Chester
Excellent service from Faye
Excellent service from Faye, very helpful and knowledgeable in helping me find a cruise. Would recommend and use Hays Travel again.
8 giugno 2026
Risposta di Hays Travel - Chester
Thank you so much for your lovely review Christine! I'm so happy we could find you your cruise :)
Faye
The booking process was very easy
The booking process was very easy, the staff were very friendly, and made the whole experience brilliantly. 5 stars from us.
8 giugno 2026
Risposta di Hays Travel - Chester
Hi Julie,
Thanks so much for your lovely review!
Hays travel Chester Team.
Risposta di Hays Travel - Chester
Hi Ian,
Thanks so much for your lovely review :)
Hays Travel Chester Team.
Excellent customer service from Brad…
Excellent customer service from Brad and Ruby, made my booking effortless, highly recommend Hays travel Chester 😊
8 giugno 2026
Risposta di Hays Travel - Chester
We are so pleased to hear we made your booking effortless! Thank you for your kind words.
Kind Regards
Hays Travel
Visited Chester Hays travel recently…
Visited Chester Hays travel recently Senen dealt with us again
Senen is always polite & professional & engages really well with her customers hence our return visit
You never feel rushed & she even she finds the time to engages in a social chat & never you never feel under pressure to purchase a holiday
Other team member are also customer focused even getting us a glass of water when they not involved in this specific transaction
Selen is a asset to Hays & Chester branch is an excellent ambassador for Hays
6 giugno 2026
Risposta di Hays Travel - Chester
We're so happy to hear about your excellent experience on your recent visit! We are proud of the amazing service our team provides. Thank you for your kind words and for choosing us for your future holidays.
Kind Regards
Hays Travel
Faye, Bradley and Chester Team
All the staff, were very friendly, knowledgeable and professional. They have travel experience and give good service. I will be happy to book with them again in the future.
5 giugno 2026
Risposta di Hays Travel - Chester
Lovely to read these kind comments and thank you as always for booking with us. Team Chester
Great service from Nicola at the…
Great service from Nicola at the Chester branch. Nothing too much trouble sorting our F1 Grand Prix at Monza this September.
4 giugno 2026
Risposta di Hays Travel - Chester
Graham Bellis,
We are so happy to hear you received great service. We appreciate your kind words and positive feedback.
Kind Regards
Hays Travel
Staff are always amazing
Staff are always amazing. We have just booked a holiday with Nicola to Norway for next year, she put our minds at ease as she had been to the places that we are visiting and was knowledgeable about the area, Hays is always the first place we visit to book a holiday, already thinking about 2027!!!! Thanks again Nicola 👍
3 giugno 2026
Risposta di Hays Travel - Chester
Michael Smith,
We are so pleased to hear you had such a wonderful experience booking your holiday with us! We appreciate your kind words and look forward to helping you with future travels.
Kind Regards
Hays Travel
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.