Hays Travel - Chester Le Street Recensioni 

1305
TrustScore 5 su 5

4,9

90 Front Street, DH3 3BB Chester Le Street, GB


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Valutata 5 stelle su 5

Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 90 Front Street, DH3 3BB, Chester Le Street, Regno Unito

  • 0191 3873495

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1305)

121.995 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Angel was an absolute legend!

Angel was an absolute legend!! She listened to me, found the perfect sea cruise and dates. She set up the DD and got me the lowest deposit.
She was thorough, patient and friendly and of course professional

5 luglio 2026
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Risposta di Hays Travel - Chester Le Street

Thankyou so much for your wonderful review. It was an absolute pleasure to find this for you and I can't wait to hear all about it! Thanks Angel :)

Valutata 5 stelle su 5

I was treated really great

Can’t praise the Brania( sorry if I got the name wrong), who booked our cruise enough. She explained everything to me in a way I could understand. She even accommodated the fact I had to take my dad to hospital in the middle of booking and asked how how was when I returned the next day. Lovely girl and I felt at ease and I know she’d be happy to help with and questions or queries I may have. She really made the whole process so easy and I would definitely recommend her and hays travel if you want to book a holiday or even just ask some questions about a holiday. I’d like to thank the girl and hates travel for their conduct.

3 luglio 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your wonderful feedback! I am very happy to hear about your positive experience that you had with myself and the fact I provided such excellent and understanding service during a challenging time. I truly appreciate your kind words and look forward to assisting you again. Thanks Bronia :)

Valutata 5 stelle su 5
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Risposta di Hays Travel - Chester Le Street

Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our staff were friendly and helpful during your visit.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

All completed with no fuss quickly and…

All completed with no fuss quickly and efficiently

3 luglio 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your wonderful 5-star review! We are so pleased to hear that everything was completed quickly and efficiently for you. We truly appreciate your kind words.

Kind Regards
Hays Travel

Valutata 5 stelle su 5

Very friendly staff at Hays Chester le…

Very friendly staff at Hays Chester le street , good service and helpful

1 luglio 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for taking the time to share your positive experience. We are so pleased to hear that our staff provided you with good service and were helpful.

Valutata 5 stelle su 5

We always use Hays Travel as it is a company we trust

We always use Hays Travel as we know that we will be getting the best customer service bar none. Angel was a star so friendly, happy & polite helping me to book our holiday & went through everything for before doing the booking. Nothing was a bother for her (even my silly questions I kept asking her!!). All the other staff are lovely in there & will help you find the holiday you want. We will always use Hays Travel as it is a company we trust.

30 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thankyou for your wonderful review, I'm so glad you had a great booking experience. It was a pleasure to get this booked for you! Thanks Angel :)

Valutata 5 stelle su 5

Honest advice and assistance

Helen was helpful, friendly and above all able to provide information and guideance when making our decisions

30 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Good Morning! Thank you for your kind review.
It was a pleasure to help arrange your holiday. Hope you have a fantastic time😊

Valutata 5 stelle su 5

Very helpful and explained everything

Very helpful and explained everything . Nothing was a trouble

30 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your kind words. It was a pleasure to help you arrange your lovely cruise. Many Thanks Helen😊

Valutata 5 stelle su 5

We always use Hays at…

We always use Hays at Chester-le-Street. Nothing's a problem, from helping to choose a room to booking the car in the meet and greet. Gemma will go the extra mile to help. As will all the girls.

19 maggio 2026
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Risposta di Hays Travel - Chester Le Street

Thank you so much for your wonderful review! We are delighted to hear that our team consistently provides excellent service, going the extra mile to help with every detail of your booking. We truly appreciate your continued loyalty. Gemma :)

Valutata 5 stelle su 5

We had a lovely experience booking out…

We had a lovely experience booking out last minute holiday on 23rd June, we depart on 6th July.
Bronia was very helpful by looking at all holiday options that we had previously viewed on line and suggested other available countries/ areas. She was very friendly and knowledgeable and a pleasure to get to know

23 giugno 2026
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Risposta di Hays Travel - Chester Le Street

It was a pleasure to book your holiday and I can't wait to hear all about. I do hope you have an amazing time, Bronia :)

Valutata 5 stelle su 5

Very helpfull agent friendly and…

Very helpfull agent friendly and polite, found a holiday in country we wanted at a good price thank you

27 giugno 2026
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Risposta di Hays Travel - Chester Le Street

I'm so pleased I could help you find the perfect holiday at a great price. Thank you for your kind words! Jane :)

Valutata 5 stelle su 5

Gemma was very friendly and helpful…

Gemma was very friendly and helpful giving us some recommendations for hotels. Once we decided she went through the booking explaining what is included. She is going to phone two weeks before departure and will help us with tickets and boarding passes.

27 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that we could assist with your travel plans :)

Valutata 5 stelle su 5

Gemma was really helpful

Gemma was really helpful, arranged assisted boarding, low apartment and nothing was. too much trouble, found us perfect place to stay. Huge well done to her, thank you

26 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your wonderful feedback! We are so pleased we could help arrange your perfect stay - Thanks again :)

Valutata 3 stelle su 5

Hotel too far out of town full of kids…

Hotel too far out of town full of kids and there was a football acadamy for spanish kids so very noisey not enough beds round pool we wouldnt come back to this hotel but resort lovely and alot bigger than expected

16 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Hi Vivien, thanks for your feedback. This is a review based on the service you have received from Hays Travel. If you have any concerns in resort, please contact your rep. Thanks

Valutata 5 stelle su 5

Great service

Customer service is always great.

14 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your lovey feedback, have a great holiday. Jane :)

Valutata 5 stelle su 5

Fantastic customer service

Excellent knowledge, nothing was a problem, excellent customer service

13 giugno 2026
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Risposta di Hays Travel - Chester Le Street

We are delighted to hear you had such a positive experience with us. Thank you for your kind words! Bronia :)

Valutata 5 stelle su 5

The staff at Chester le street shop…

The staff at Chester le street shop very helpful and friendly we have booked with them few times now we get our euros there we were offered a money card they talked us through it so we got one all sorted lovely shop

18 giugno 2026
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Risposta di Hays Travel - Chester Le Street

We are so pleased to hear about your positive experience with our team. Thank you for your kind words and continued loyalty! Helen :)

Valutata 5 stelle su 5

Booking a last-minute holiday.

Bronia was very helpful. I told her where and when we wanted to travel to on a half board basis. She showed me some hotels, and I was able to choose a lovely one in Palma Nova. The whole booking time was very quick.
Thank you, Hays Travel.

11 giugno 2026
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Risposta di Hays Travel - Chester Le Street

Thank you for your wonderful feedback! We are so pleased we could help you find a lovely hotel in Palma Nova quickly and efficiently. We hope you have a fantastic trip!

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