We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Leggi di più
L'azienda ha risposto
This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Leggi di più
L'azienda ha risposto
We have booked our holidays with Hays Travel, Chester-le-Street, for many years and have always had excellent service. This year was no exception when Gemma made our booking. We greatly value their he... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
90 Front Street, DH3 3BB, Chester Le Street, Regno Unito
- 0191 3873495
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Brilliant customer service at Chester le Street
We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the service we received by staff including the lady at the money exchange bureau.
30 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very friendly and efficient staff who…
Very friendly and efficient staff who make booking a holiday Very easy
29 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thankyou for your kind review. I'm so glad our staff were friendly and efficient and you had a very easy experience booking your holiday. Thankyou :)
Risposta di Hays Travel - Chester Le Street
Thankyou for your lovely review. I am so glad you had a great experience booking your holiday :)
Helpful and friendly staff who was…
Helpful and friendly staff who was knowledgeable about holiday we booked.
29 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for the lovely feedback, it was lovely to see you all again in branch. Jane :)
The member of staff was very helpful…
The member of staff was very helpful and friendly who booked my holiday for me. It was all done very efficiently. I wouldn't hesitate in booking future holidays at this branch.
25 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so pleased to hear that your holiday booking was handled efficiently and that you had such a positive experience with our team. We look forward to assisting you with future holidays. Jane :)
My Happy Shop
Friendly,good listeners,knowledgeable and happy to help you achieve your holiday request at the best price available.
26 agosto 2026
Risposta di Hays Travel - Chester Le Street
Barry Graham,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly, knowledgeable, and helped you find the perfect holiday at the best price.
Kind Regards
Helen
Always fantastic to deal with.
Always fantastic to deal with.
Helpful, friendly and can’t do enough for you!
24 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! Glad we got you all sorted for your wedding. Jane :)
Helen was really good helping me to…
Helen was really good helping me to book my holiday
20 agosto 2026
Risposta di Hays Travel - Chester Le Street
Good Morning! Thank you for the lovely review.
It was a pleasure to help arrange this Magical trip. Hope you all have a fabulous time.
Thanks Helen 🙂
Great service!!!!
Helen was so patient, diligent and a pleasure to spend time with. She took us through the booking process with a lovely, friendly attitude. An asset to the company. Thank you.
23 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. We truly appreciate your kind words.
Kind Regards
Helen🙂
Good service
22 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for the lovely feedback. Have a great holiday. Bethany :)
Different price quoted at metro branch…
Different price quoted at metro branch compared to what was quoted at the Chester le street branch (confused)
16 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your feedback, we are happy to have got you booked in an alternative hotel at the right price. Thanks Bethany :)
Very good staff and did what we asked
15 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience. Thanks Jane :)
Professional
Professional, friendly and experienced. Jemma was very helpful and patient. We look forward to booking many more holidays with her!
13 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was very helpful and patient. We look forward to helping you with your future holiday plans! Gemma :)
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with ourselves. Thanks Jane :)
Risposta di Hays Travel - Chester Le Street
Thank you for taking the time to leave your kind feedback it is much appreciated. Thanks Gemma :)
Easy and helpful transission
18 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We appreciate it. Thanks Jane :)
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so pleased to hear that you received excellent and efficient service. Your positive feedback is greatly appreciated :)
Thank you Hays Travel, Chester -le-Street
We have booked our holidays with Hays Travel, Chester-le-Street, for many years and have always had excellent service. This year was no exception when Gemma made our booking. We greatly value their help, expertise and caring, accommodating attention to detail, in addition to the warm welcome we always receive. We cannot speak more highly of the team who are a great asset to the organisation.
12 agosto 2026
Risposta di Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear about your continued excellent service and that our team provided caring and accommodating attention to detail. We truly appreciate your loyalty. Gemma :)
Thailand holiday
This is my first visit to Hays Travel but it won't be my last
Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and other bits and pieces.
The return flight was really early but Jane found a later one which gave us an extra day at the resort. We'll done to you both!!
15 agosto 2026
Risposta di Hays Travel - Chester Le Street
We are so pleased to hear about your positive first visit and that our colleagues were extremely helpful and thorough in finding the perfect holiday for you. We appreciate your kind words and look forward to assisting you again! Jane :)
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