Hays Travel - Caerphilly Recensioni 581

TrustScore 5 su 5

4,9

UNIT 8 Castle Court shoppng centre, CF83 1NU Caerphilly, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We went down to your premises in Caerphilly on Tues 28th for a coffee morning and to take a look at the latest cruise releases. Gemma was an excellent assistant and found a holiday for us in an instan... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We dealt with Roseanne at your Caerphilly branch who was brilliant nothing was too much trouble and is an asset to your company.

Valutata 5 stelle su 5

Excellent help from Gemma & Bailey. Walking in not knowing where I wanted to go on holiday they provided me with a few options which I eventually chose. Bailey found me a great hotel with a rooftop ba... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to inquire , walked out with a purchase . The service was second to non, Bailey at the Caerphilly branch was professional and super helpful. I usually book all my own holidays. I’ll be booking... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • UNIT 8 Castle Court shoppng centre, CF83 1NU, Caerphilly, Regno Unito

  • 02922402573

4,9

Eccellente

TrustScore 5 su 5

581 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

So helpful and friendly

So helpful and friendly. Answered all our questions. Made booking a cruise so easy.

23 maggio 2026
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Risposta di Hays Travel - Caerphilly

We are so glad we could make your cruise booking easy and answer your questions :)

Kind Regards
Hays Travel Richelle

Valutata 5 stelle su 5

Holladay

Very helpful and noghthing to mutch trouble

21 maggio 2026
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Risposta di Hays Travel - Caerphilly

Hi Lisa,

We're glad to hear you found us helpful. Thank you for your kind words!

Kind Regards
Richelle

Valutata 5 stelle su 5

Welcoming, friendly staff.

Very pleasant travel advisor. Glad there exists a local shop. We were able to book an appropriate holiday cruise with Fred Olsen.

9 maggio 2026
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Risposta di Hays Travel - Caerphilly

I'm so pleased to hear, thank you for your kind words :)

Kind Regards
Richelle

Valutata 5 stelle su 5

Fantastic deals

Went in to inquire , walked out with a purchase . The service was second to non, Bailey at the Caerphilly branch was professional and super helpful. I usually book all my own holidays. I’ll be booking with Bailey in future. Fantastic

17 maggio 2026
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Risposta di Hays Travel - Caerphilly

Thank you so much for your lovely review it was a pleasure to help you and your parents find the perfect holiday 😊

Valutata 5 stelle su 5
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Risposta di Hays Travel - Caerphilly

David,

We appreciate you sharing; we are so happy to hear our agent Rosanne was patient and helpful during your experience with us.

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Booking process

When we inadvertently booked the wrong days, the manager was extremely helpful and sorted it all out for us

3 maggio 2026
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Risposta di Hays Travel - Caerphilly

Thank you for your kind feedback on your experience with us it is greatly appreciated 😊

Hays travel Caerphilly

Valutata 5 stelle su 5

Absolutely awesome Bailey is amazing…

Absolutely awesome Bailey is amazing knows everything very welcoming very busy there

10 maggio 2026
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Risposta di Hays Travel - Caerphilly

Mr Richard Phillips,

We appreciate you taking the time to share your experience with us. We're so glad to hear that you found our team member amazing! Thank you for trusting us with your booking 😊

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Initially I was advised by Gemma

Initially I was advised by Gemma, who was excellent as usual. Went back to book and Bailey dealt with me. He too was excellent. The service could not be better.

5 maggio 2026
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Risposta di Hays Travel - Caerphilly

George Venables,

Always a pleasure, We're happy to hear that you had such a positive experience. It's great to know that you found our service excellent, and we appreciate your kind words.

Kind Regards
Hays Travel Caerphilly

Valutata 4 stelle su 5

Helped us all through the booking

Helped us all through the booking

12 aprile 2026
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Risposta di Hays Travel - Caerphilly

William,

We are so happy we could assist you with your booking; we appreciate your feedback very much.

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Nothing is too much trouble, first class assistants

We went down to your premises in Caerphilly on Tues 28th for a coffee morning and to take a look at the latest cruise releases. Gemma was an excellent assistant and found a holiday for us in an instant, nothing being a problem. She also phoned us the next morning after confirming dates and cabin, brilliant service thanks Gemma x

30 aprile 2026
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Risposta di Hays Travel - Caerphilly

Stephen,

Always a pleasure 😊 We're so glad you enjoyed the coffee morning and found a holiday so quickly. It's great to hear that you received brilliant service and that everything was so easy for you. Thank you for your kind review!

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Excellent service

Excellent service. The staff are very knowledgeable. They made my experience very enjoyable

17 aprile 2026
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Risposta di Hays Travel - Caerphilly

Pauline Molyneux

We are delighted to hear that our knowledgeable staff provided excellent service, making your experience so enjoyable. Thank you for your positive feedback!

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Extremely knowledgeable

Extremely knowledgeable, so much so that next year”s possible venture was discussed. Gemma was very helpful with our booking at the Caerphilly office. Would not hesitate to recommend and visit again

28 aprile 2026
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Risposta di Hays Travel - Caerphilly

Hello

We appreciate your kind words! It's great to hear that our Caerphilly office provided such helpful and knowledgeable service. We look forward to assisting you again!

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Excellent service every time and very…

Excellent service every time and very friendly staff. Nothing is ever to much trouble. Thank u Caerphilly store 💓

14 aprile 2026
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Risposta di Hays Travel - Caerphilly

Laura,

We appreciate your kind words! It's wonderful to know our team consistently provides excellent and friendly service, always ready to assist you.

Kind Regards
Hays Travel Caerphilly

Valutata 5 stelle su 5

Very helpful and friendly staff

Very helpful and friendly staff. Informed me of when holiday confirmation was ready to pick up. Booked my holiday with my best interest at heart. Lovely new staff.

17 aprile 2026
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Risposta di Hays Travel - Caerphilly

We're so happy to hear that our staff were helpful and friendly, and kept you informed. It's great to know your holiday booking was made with your best interest at heart.

Kind Regards
Hays Travel Caerphilly

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