Hays Travel - Brendan O'Connor Recensioni 

210
TrustScore 5 su 5

4,9

Personal Travel Consultant Brendan O'Connor, BT6 Belfast, GB


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Valutata 5 stelle su 5

Brendan, thank you again for prompt, exceptional service. Would not go anywhere else as every time I book a cruise/holiday, it is seamless and every aspect is taken care of by Brendan. He is knowledge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband and I have used Brendan many times now, and there’s a very good reason we keep coming back. He’s not just a travel agent who books cruises — he genuinely cares about his clients too. I’ve n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brendan is so knowledgeable about booking a cruise. I can trust him to find the best situated cabin for my money and point out any pitfalls. I’ve just booked my 4th cruise with him. He is professional... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We made a cruise booking on board which was referred to our agent. Brendan subsequently managed the finer details in his normal professional manner. Brendan is always happy to help!!!

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Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Personal Travel Consultant Brendan O'Connor, BT6, Belfast, Regno Unito

  • 02890 993 895

4,9

Eccellente

TrustScore 5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(210)

117.661 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Brendan O’Connor excellent service

Brendan was recommended to me by one of his customers and I have to say he definitely is a great travel advisor he made the whole experience easy as he took care of everything. Definitely will be using his services again and I’ve recommended him to other friends.

25 giugno 2024
Non scritta su invito
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much Karen for your lovely kind words, and thank-you also for your super Cruise Booking PLUS your patience and stress free attitude to those pesky Airline Strikes, it was a pleasure to look after you, I 100% appreciate your support & custom, Warm Regards, Brendan :) x

Valutata 5 stelle su 5

This is my second Cruise booking with…

This is my second Cruise booking with Brendan.
He is fantastic at his job. It is great to deal with someone who is courteous helpful and very efficient. He responds quickly to any queries or requests. I can 100% recommend Brendan to look after your holiday.
Thanks
Ann

22 giugno 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much Ann for your kind words and lovely bookings, it's always a pleasure to look after your travel arrangements. Warm Regards, Brendan :)

Valutata 5 stelle su 5

Wouldn't book with anyone else

This is my 3rd cruise booked with Brendan. Brendan is very knowledgeable with everything regarding cruising from the cruise company, ships, ports etc. He is extremely helpful and makes you feel at ease that everything is under control. Wouldn't book with anyone else!

14 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Sandra for this very kind review, it's always a pleasure to look after your booking and your support and custom is greatly appreciated, Warm Regards, Brendan x

Valutata 5 stelle su 5

As a 1st time customer

As a 1st time customer, I can honestly say that Brendan O'Connor has taken care of ALL our travel arrangements for our upcoming flights and cruise. We are now 2 weeks out and he has got everything organized and no pressure on us (5), only to arrive and enjoy. Efficiency, speed of email replies etc etc, thank you Brendan and we will definitely be back in touch for future travel.

24 giugno 2024
Non scritta su invito
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much Dave for your wonderful review, the pleasure was all mine, I wish you all a wonderful cruise, warm regards, Brendan :)

Valutata 5 stelle su 5

Fab service good advice professional

Fab service. Good advice very professional ladies very nice to talk to

7 giugno 2024
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Risposta di Hays Travel - Brendan O'Connor

Hi Janet, many thanks for your review, I don't think it was meant to be for me so you may want to re-submit to the correct agent.
Warm Regards, Brendan

Valutata 5 stelle su 5

Responsive

Responsive, knowledgeable and helpful.
Brendan is def on the ball.

25 maggio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Mr & Mrs H for your kind words and wonderful booking, the pleasure was all mine, Warm Regards, Brendan

Valutata 5 stelle su 5

Personalized and timely service!

I have recently moved to Europe and connected with Brendan to get information on a cruise line credit. Brendan has been very responsive from the first contact, has been providing timely information on my chosen voyage and is on the lookout to get me the best pricing. I highly recommend his services as I believe communication is key when you are looking to book a cruise. Thanks and looking forward to future bookings!

14 maggio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Julie for your lovely review, the pleasure was all mine and thank-you also for your glorious cruise booking (I am very jealous), Warm Regards, Brendan :) x

Valutata 4 stelle su 5

Booking a cruise

Brendan’s knowledge of the cruise industry was amazing, we were booking a very special cruise for my father’s 90th birthday. He managed to get us balcony cabins next to each other, and thinking of my Dad’s mobility got our cabins next to the elevator. Thank you Brendan for a great job, really looking forward to our cruise.

27 aprile 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Sharon for your review and lovely booking, Warm Regards, Brendan

Valutata 5 stelle su 5

Excellent and stress free service

This is the third time travelling with Hays Travel and my main reason is Brendan. He is fantastic at his job and goes above and beyond every time. I tell him what I want and he does everything from there. He is knowledgeable, patient and extremely efficient and I know there will be no stress from start to finish. His cruise knowledge is extensive and he has provided a lot of valuable information to ensure the price is competitive and the experience is seamless. An excellent asset to the Company. Thank you Brendan

28 marzo 2024
Non scritta su invito
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Kim & Co. for this wonderful review, I am deeply grateful and many thanks also for your fantastic booking (s), Warm Regards, Brendan :)

Valutata 5 stelle su 5

Brendan P O’Connor what can I say……..

I have booked a couple of cruises with Brendan and all I can say what a wonderful stress free experience. Brendan is a font of information and works very hard for you oh and is super patient😂. What a lovely friendly travel agent I would recommend him to anyone. All paperwork is sent which I love that old school attention to detail. The little things I don’t need to stress about because Brendan as it all in hand 👏👏👏👏

9 febbraio 2024
Non scritta su invito
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much for this glorious review Andrea, I think I am one of the few agents left that prints invoices and travel documents :)
Thank-you also for your wonderful bookings too, your custom is greatly appreciated by my wee Small Business, Warm Regards, Brendan x

Valutata 5 stelle su 5

First cruise

We talked by telephone. Brendan is very friendly and makes a person feel comfortable to ask questions. He takes a lot of time to cover every smallest detail about what is important to know. I have not been on a cruise before, and there were several things I had not liked about other cruise lines I was investigating and was reassured by Brendan that this line is different. So I found his communication to be most helpful, detailed, enjoyable and I look forward to my first cruise, a solo one.

20 marzo 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much MA for this wonderful review, the pleasure was all mine. Warm Regards, Brendan

Valutata 5 stelle su 5

Totally helpful

Totally helpful plus understanding of our situation

25 febbraio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you Mr. McGrath, I look forward to chatting with you again soon :) Warm Regards, Brendan

Valutata 5 stelle su 5

Brendan was very helpful and very good…

Brendan was very helpful and very good at explaining everything we needed to know

4 febbraio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you for your lovely feedback E & K, thanks also for your lovely booking :) Warm Regards, Brendan

Valutata 5 stelle su 5

good knowledge

very fast service with quotes and information. Good knowledge and very helpful

26 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much John & Hazel and many thanks for your wonderful booking. Warm Regards, Brendan

Valutata 5 stelle su 5

He’s a wonder!

There are no words to describe the level of service given by Brendan - he is truly outstanding! We are returning customers after having booking a few cruises with him! The level of knowledge he has and his understanding of customer needs is first class. Nothing is too much trouble (even after you have sent him the 100th email 🤣) - he is straight on the case! Excellent communicator and efficient consultant! Brendan ensures that holiday goals are met every time!

If you haven’t contacted Brendan for a quotation, you really are missing out!

18 gennaio 2024
Non scritta su invito
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Thank-you so much Louise for this super review, the pleasure was all mine to arrange your wonderful trip ❤️ #ThankYou #A5StarReviewFrom5StarClients #TrustPilot

Valutata 5 stelle su 5

Brendan was so helpful so easy to talk…

Brendan was so helpful so easy to talk to helped me so much

11 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Many thanks Fiona, always a pleasure and many thanks for your lovely booking :) #ThankYou #A5StarReviewFromA5StarClient

Valutata 5 stelle su 5

Excellent service from Brendan…

Absolutely fabulous service from Brendan! He goes the extra mile to make sure everything is perfect and you are comfortable and happy with what you are booking. This was our first cruise and the most money we have ever spent on a holiday so it was important that we had confidence in what we were booking - Brendan was excellent and I have recommended him and Hays to other friends. Thanks so much Brendan!

6 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Many thanks Pamela, always a pleasure and many thanks for your lovely booking :) #ThankYou #A5StarReviewFromA5StarClient

Valutata 5 stelle su 5

If you're looking to book a cruise you need to speak with Brendan!

If you're looking to book a cruise Brendan is the person you need to speak to!

As a family of five I was slightly nervous about taking the first steps. I reached out to Brendan - he is really approachable and easy to communicate with. He provided me with different options and dealt quickly and efficiently with any queries I had. He really did go above and beyond. I've already recommended him to friends and they've booked through him and have had the same experience.

Speaking to Brendan takes the stress and hassle out of booking a cruise, all from the comfort of your sofa. Thanks Brendan!!

5 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Many thanks Paula and a Happy Birthday for today (16th Jan), always a pleasure and many thanks for your lovely booking :) #ThankYou #A5StarReviewFromA5StarClient

Valutata 5 stelle su 5

You've tried the rest? Now try the best!

You will not be disappointed if you enlist Brendan O'Connor to book your holiday!
This guy knows exactly how to present customer service at it's VERY best! I have booked through Brendan in the past and having just booked another cruise with him I was delighted to find that the service is still excellent! Brendan is so knowledgeable, chatty and helpful, nothing is a bother and he has always gone above and beyond what I expected.......FAB-U-LOUS!

4 gennaio 2024
Logo di Hays Travel - Brendan O'Connor

Risposta di Hays Travel - Brendan O'Connor

Many thanks Arlene, always a pleasure and many thanks for your lovely booking too :) #ThankYou #A5StarReviewFromA5StarClient

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