It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Leggi di più
L'azienda ha risposto
I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... Leggi di più
L'azienda ha risposto
I allways deal with Lisa she is amazing she has booked all my holidays that I have which is 3 a year she knows wot I want as I am dead fussy over were I want to go and she gets that . If she is of I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Regno Unito
- 0151 4386475
4,9
Eccellente
859 recensioni
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Le persone hanno visualizzato anche
Risposta di Hays Travel - Bootle
Hi Karen,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
August 2027
My experience with Hays Travels Bootle everytime when I need to book a holiday which I have for the last 10yrs plus is the staff are friendly and polite very helpful to acomdate your needs with in your holiday smiles on their faces they take time to listen explain everything in detail to you am very Happy with my experience over all
20 maggio 2026
Risposta di Hays Travel - Bootle
Hiya Joanne,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace & the team x :-)
Member of staff extremely great…
Member of staff had great knowledge. Very helpful would definitely recommend. 👌
16 maggio 2026
Risposta di Hays Travel - Bootle
Hi Michelle,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Gumbet we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
The sales guy was very helpful
The sales guy was very helpful, took the time to search and meet our criteria.
17 maggio 2026
Risposta di Hays Travel - Bootle
Hi Sue,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Tenerife we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean x :-)
Helpful and informative
Johnny was very helpful and informative. We have booked with Hays Travel many times and have always been satisfied.
16 maggio 2026
Risposta di Hays Travel - Bootle
Hi Pauline,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Greek Islands Cruise we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
Risposta di Hays Travel - Bootle
Hi Susan,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Went into the hayes shop in Bootle…
Went into the hayes shop in Bootle strand and spoke with Kim. She was very helpful and found us the holiday we where hoping for. Took 30 mins, very easy . Thank you
5 maggio 2026
Risposta di Hays Travel - Bootle
Hi Rebecca,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :-)
The man who looked after me was…
The man who looked after me was wonderful very friendly made me feel special.
28 aprile 2026
Risposta di Hays Travel - Bootle
Hi Emsall,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
sean :-)
Risposta di Hays Travel - Bootle
Hi Michael,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
KIM :-)
Fabulous staff really helped us to make…
Fabulous staff really helped us to make the right hotel choice
3 maggio 2026
Risposta di Hays Travel - Bootle
Hi Marguerite ,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Don’t have one complaint the gentleman…
Don’t have one complaint the gentleman who dealt with “Sean” went above and beyond to help us book and arrange the holiday
23 aprile 2026
Risposta di Hays Travel - Bootle
Hi Mr Collins ,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Risposta di Hays Travel - Bootle
Hi Kim,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :-)
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Very friendly and answered all our questions confidently.
21 aprile 2026
Risposta di Hays Travel - Bootle
Hi Emma,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa :-)
Staff explained the process of the cruise giving us all the details
Staff was very helpful in explaining details of the cruise. Booking was all good.
18 aprile 2026
Risposta di Hays Travel - Bootle
Hi Anthony
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
I've used Bootle Hays Travel for many…
I've used Bootle Hays Travel for many yrs to book cruises. Exellent service, efficiency mannerd and support! Congratulations ++×
15 aprile 2026
Risposta di Hays Travel - Bootle
Hi Ken,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim & Team :-)
Risposta di Hays Travel - Bootle
Hi Adele
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :-)
Jonny was very helpful but it would be…
Jonny was very helpful but it would be better if the company would automatically match the prices on the websites.
19 aprile 2026
Risposta di Hays Travel - Bootle
Hi Barbara
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
I am sorry you felt that way about the online pricing, as you chose to book with myself here in branch we discussed about the service you receive in booking in branch and offering to print all your paperwork for you rather than having all your documents electronic on a smart device.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Hays travel in bootle strand is fab so…
Hays travel in bootle strand is fab so helpfull all the gang are lovely and Jonny the manger is so helpfull should have 10 stars
10 aprile 2026
Risposta di Hays Travel - Bootle
Hi Lisa
I really appreciate your positive feedback and so glad you were happy with my service here in branch and thank you for your continued support booking in branch with myself here in Bootle.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Risposta di Hays Travel - Bootle
Hi Carole
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Holiday
Me and my friend went into Hays travel agents in Bootle recently to enquire about a holiday advertised in the window to Marrakech in June 2026. It clearly stated that "luggage and transfers" are included in the price. During the conversation, the woman informed us that because the holiday is a "city break", luggage and transfers had to be paid for? So, in me and my friends opinion, that statement is misleadng, and should never of been advertised as so? Therfore, me and my friend had to pay more for this holiday, and we are not happy about it. Clearly, the offer does not apply to this holiday package, and should never of been advertised as so? We are looking into this further, as in a previous holiday last year to Turkey, we expected free alcoholic drinks and cocktails in an "all inclusive" holiday package, but had to pay for them! Its very disapointing to not get what we have paid for, and we are ALWAYS out of pocket.
2 aprile 2026
Risposta di Hays Travel - Bootle
Hi Janet
Thank you for your review.
Please accept my sincere apologies for any misunderstanding you had regarding the transfers and luggage when booking your city break to Morocco.
I am sorry on this occasion this happened, this isn't the norm and apologise you felt misled about the pricing, once we realised the window card was incorrect it was removed immediately and rectified to relate.
Kim did advise you before the booking was made that this was a genuine mistake and apologised for any confusion. I am glad in the end you were happy with the price and to go ahead and still make the booking with us.
I have taken this as a training issue with the team and rest assured this will not happen again.
With regards to your comments on your Turkey holiday, I can only see that the other booking you made with us here in Bootle is the cruise we booked together.
If you would like to contact the branch you booked the Turkey holiday in and I am sure my colleagues would be happy to assist with any comments you have and come to some sort of resolution for you.
I have tried to contact you regarding the comments you have made to discuss them further but have not been able to reach you.
I am happy in the end we were able to get you booked and you left the branch with a lovely trip booked to Morocco and I really hope we can offer our services to you in the future.
Kindest regards,
Jonny - Branch Manager
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