Hays Travel - Bootle Recensioni 814

TrustScore 5 su 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Valutata 5 stelle su 5

I recently started using the Hays Travel branch on Bootle Strand in Liverpool, and I couldn't be happier with the service. For my last four holidays, I've booked with Kim, who deserves a full 5 st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.

L'azienda ha risposto

Valutata 5 stelle su 5

Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get... Leggi di più

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Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Regno Unito

  • 0151 4386475

4,9

Eccellente

TrustScore 5 su 5

814 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(814)

116.676 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very pleasant easy to book staff amazing

Very pleasant easy to book staff amazing

30 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Karyn ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Jonny :)

Valutata 5 stelle su 5

Service is excellent from start to…

Service is excellent from start to finish from Johnny in Bootle Liverpool store and I will not go anywhere else

30 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Karyn ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Ruby :)

Valutata 5 stelle su 5

Kim at hays travel bootle was fab

Kim at hays travel bootle was fab!
Got us a great honeymoon deal, took all the hassle out of booking just listened to what we wanted and got us the perfect holiday, thank you so much 💓

27 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely honeymoon we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
kim :)

Valutata 5 stelle su 5

Our local Hays Travel is in New Strand

Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get our requirements and the best prices. This time our agent was Jonny, we had recently returned from a weeks stay in Majorca and wanted to return next year. We had booked the holiday here and the agent had had good feedback about this hotel and she wasnt wrong. Jonny went through the system to get the requested daytime time flights, checked the prices and room types nothing was too much trouble. The only hitch was the printer in store wasn't working, the documents were emailed to me and advised the documents could be posted to us or if we were in the shopping centre to call in and a member of staff would print them off. When I got home I checked my emailed documents and my date of birth was wrong. I rang the store, the phone was answered straight away and the error was corrected. My husband picked the paperwork up a couple of days later, no hassle.

20 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to majorca we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Hays Travel branch Bootle

I recently started using the Hays Travel branch on Bootle Strand in Liverpool, and I couldn't be happier with the service. For my last four holidays, I've booked with Kim, who deserves a full 5 stars. Her travel knowledge is excellent, and she always takes the time to understand exactly what I'm looking for. What really stands out is that she remembers my name and the types of holidays I enjoy, which makes every visit feel personal and welcoming.

Overall, it's always a pleasure to visit the branch and book a holiday. I wouldn't hesitate to recommend Hays Travel at Bootle Strand, especially if you have the opportunity to book with Kim.

Steven Crosbie, Liverpool

27 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Steven,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim:)

Valutata 5 stelle su 5

Johnny was really helpful & was (am)…

Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.

20 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Maria,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to turkey we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Jonny was very professional and…

Jonny was very professional and explained everything, he also sorted things for mobility use.

26 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Syd,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Jamaica we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 4 stelle su 5

Really nice staff

Really nice staff helpful

25 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Sharon,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your family holiday to Fuerteventura we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Received prompt attention on arrival

Received prompt attention on arrival, my requirements where sorted by experienced member of staff very professional and I left happy.

25 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Valutata 5 stelle su 5

The travel agent ( Neil we think) was…

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help is if we call in anytime we need help( neither of us are techno savvy). We have never had a bad experience from any of the travel agents in Hays they are always very helpful that's why we keep coming back.

16 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Ms Balcombe,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valutata 5 stelle su 5

Staff were very helpful

Staff were very helpful

23 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Deborah,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley :)

Valutata 5 stelle su 5

Very friendly

Very friendly, helpful and knowledgeable.

11 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Patricia,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valutata 5 stelle su 5

Kimberley at your Bootle branch

Kimberley at your Bootle branch was brilliant; she went above and beyond to get what we wanted for our holiday to Skiathos next year.

17 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hello jayne

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

kim:)

Valutata 5 stelle su 5

Booking

Great, very helpful with booking

16 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hello Carolyn

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace:)

Valutata 5 stelle su 5

Helpful staff

Helpful staff, taking time to help us book a holiday which met our needs

9 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hello Anne,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The TUI Suneo Ficus in Lanzarote.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Made to feel very welcome and the agent…

Made to feel very welcome and the agent was extremely helpful and got us exactly the holiday we wanted

14 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hello Owen,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The Mitsis Ramira in Kos?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 3 stelle su 5

Helpful staff and professional

Helpful staff and professional

11 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Dear Mr Keaney ,

We appreciate your kind words. We are glad our team was helpful and professional.
However, we always aim for 4-5* I am disappointed on this occasion only a 3* has been awarded for Sean being helpful and professional but thank you for your feedback.

Kind Regards
Jonny - Branch Manager
Hays Travel

Valutata 5 stelle su 5

Was unsure at first,what we were…

Was unsure at first,what we were booking, the suggestion of Egypt by the the rep had me in a bit of shock! But at 69, I want to experience new places, so, thank you Kim, for making my decision easy for me! Hopefully it's amazing as it looks!

31 maggio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Maria carroll,

We're so happy to hear you're embracing new adventures! We're confident you'll love Egypt and we appreciate your kind words about our colleague. We hope you have an amazing trip!

Kind Regards
Kim

Valutata 5 stelle su 5

My Hays Adviser was so helpful and…

My Hays Adviser was so helpful and pleasant. Nothing was to much trouble. He was very professional and made my booking completely hassle free. He was very informative on the cruise holiday, I had chosen and gave me all the information and links I would need to manage my booking.

7 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Mr Tubby,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Jonny was brilliant so helpful I was so…

Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service

5 giugno 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

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