Hays Travel - Bootle Recensioni 

851
TrustScore 5 su 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Valutata 5 stelle su 5

I book all of my holidays through Hays Travel, and I’m always really happy when I get to deal with Grace or Kim. They’re both fantastic — friendly, knowledgeable and always happy to help. They rea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Johnny was very helpful and informative. He is well travelled so was able to explain things. Although we went in July/aug the resort was not to busy and we ordered a sea view which was stunning and we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jonnny looked after us he was great,welcoming and friendly. Booked our holiday with ease and arranged assisted travel for us. We normally book our holidays on line but this took the stress out of it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Katy , the customer service was excellent , I have only specific dates available and she thoroughly searched everything available. No time pressure, exceptionally patient and even assisted me with the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Regno Unito

  • 0151 4386475

4,9

Eccellente

TrustScore 5 su 5

851 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(851)

120.207 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Customers needs looked after.

Sean, worked hard to ensure all our needs were met.

8 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Mr Pierce,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valutata 5 stelle su 5

They know the stuff good experience

They know the stuff good experience

8 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi William,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Lisa :)

Valutata 5 stelle su 5

Excellent service by Lisa will…

Excellent service by Lisa will definitely recommend her she is brilliant at the job.

1 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Jane,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Lisa :)

Valutata 5 stelle su 5

Sean was very helpful and patient…

Sean was very helpful and patient whilst looking and guiding us through to find us the best possible holiday thank you.

6 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Sandra,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valutata 5 stelle su 5

Very helpful Very welcoming great staff…

Very helpful Very welcoming great staff 👏

6 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Carla.

Thank you for your fabulous review, we really appreciate your feedback:)

I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way and enjoy the rest of your stay!

Best Wishes
katie :)

Valutata 5 stelle su 5

Staff so welcoming

Staff so welcoming, knowledgeable & efficient, won't hesitate to book through Hays Travel again

6 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Sheree.

Thank you for your fabulous review, we really appreciate your feedback:)

I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way and enjoy the rest of your stay!

Best Wishes
ruby :)

Valutata 5 stelle su 5

SUPERB TRAVEL AGENT SERVICE

I book all of my holidays through Hays Travel, and I’m always really happy when I get to deal with Grace or Kim. They’re both fantastic — friendly, knowledgeable and always happy to help. They really know their stuff and give great advice, making it so easy and stress-free to book a holiday. They are both absolutely fantastic travel agents and genuinely lovely people.

They really know their stuff, always take the time to listen to what I’m looking for, and give honest, helpful advice. Nothing ever seems too much trouble, and I always feel confident that I’m in safe hands when booking with them.

Grace and Kim are a real credit to Hays Travel, and I wouldn’t hesitate to recommend them to anyone looking to book a holiday. They’re simply brilliant at what they do!

28 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Ste.

Thank you for your fabulous review, we really appreciate your feedback:)

I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way and enjoy the rest of your stay!

Best Wishes
kim & grace :)

Valutata 5 stelle su 5

Johnny was very helpful and…

Johnny was very helpful and informative. He is well travelled so was able to explain things. Although we went in July/aug the resort was not to busy and we ordered a sea view which was stunning and we got a cabana in our garden room which was gorgeous

21 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Robert

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Wow that sounds AMAZING!! Sounds like you are really enjoying yourselves in Puerto Pollensa, thanks for the feedback whilst your on your holiday!

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way and enjoy the rest of your stay!

Best Wishes

Jonny :)

Valutata 5 stelle su 5

Lisa was very helpful and showed us…

Lisa was very helpful and showed us lots of different options and hotels and helped us find the one within our budget but with all the facilities we wanted.
She was very helpful and nice to speak to!

1 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Deborah

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Valutata 5 stelle su 5

Wanted an Asian cruise

Wanted an Asian cruise, and the staff were great in organising and putting together what we hope will be an amazing holiday for us next year.

1 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Micheal

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your Asian Cruise we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa :)

Valutata 5 stelle su 5

A great experience

Katie sorted our holiday for us and was amazing. Very kind and patient and went through every option and scenario with us, so many times, until we were happy. Nothing was too much trouble for her.

1 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Jennifer,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Katie :)

Valutata 5 stelle su 5

It's been 23 years since I last went on…

It's been 23 years since I last went on holiday abroad with my family, booking online wasn't a option as I was worried I'd miss something important, so I went into hays in bootle and lovely worker Katie helped us for a good hour find the perfect holiday, she was so patient with us very polite and excellent customer service. Thank you

1 agosto 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Lindsey,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Katie :)

Valutata 5 stelle su 5

very helpful

very helpful , knowledgeable and helped to make booking cruise and additional hotel accommodation easier. Looking forward to holiday.

31 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Trevor,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Katie :)

Valutata 5 stelle su 5

Good experience

Extremely helpful, nothing was too much trouble, holiday booked, representative went above and beyond, his roll

31 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hello Joy,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Valutata 5 stelle su 5

Great experience Hayes travel

Jonnny looked after us he was great,welcoming and friendly.
Booked our holiday with ease and arranged assisted travel for us. We normally book our holidays on line but this took the stress out of it would definitely use Hayes travel again, thank you

29 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Thomas,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Valutata 5 stelle su 5

It was easy to book my holiday the girl…

It was easy to book my holiday the girl wss very helpful wonderful girl

24 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Jackie,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together to Costa Teguise?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
KIM X

Valutata 5 stelle su 5

Staff was very helpful and friendly and…

Staff was very helpful and friendly and informative. I had a specific holiday I wanted and staff were excellent in achieving this for me

26 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Mary,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Katie :)

Valutata 5 stelle su 5

Katy

Katy , the customer service was excellent , I have only specific dates available and she thoroughly searched everything available. No time pressure, exceptionally patient and even assisted me with the App. My friend lives down south so we frequently had to call her during the booking and not once did I feel rushed.

25 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Elaine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Katie :)

Valutata 5 stelle su 5

Very friendly and helpfull

Very friendly and helpfull, ansered all my questions wirh clear answers.

22 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi David,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Katie :)

Valutata 5 stelle su 5

Jonny - our hero

We wanted a bespoke experience and Jonny went above and beyond to arrange the holiday of our dreams. Mission accomplished! X

19 luglio 2026
Logo di Hays Travel - Bootle

Risposta di Hays Travel - Bootle

Hi Ann,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

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