I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We have been to your shop many times. All the staff we have met over the years have been extremely helpful and professional. Some of the girls are well known to us by name and sight. We are oaps with... Leggi di più
L'azienda ha risposto
The fact that because the Hays girls are local to Berwick upon Tweed, I was able to talk about what I was looking for for a short break whilst one of the girls dropped her child off for the school... Leggi di più
L'azienda ha risposto
The girls in the shop are so helpful especially Danielle whom we deal with most of the time & they always go that extra mile to find exactly what you’re looking for, would highly recommend them to all... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
31 Marygate, TD15 1AT, Berwick, Regno Unito
- 01289318078
5,0
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Hays Travel - Berwick
Thank you for your review :)
Shawni was pleasant welcoming and…
Shawni was pleasant welcoming and friendly
She was helpful and guided us through the booking with patience and professionalism
2 agosto 2026
Risposta di Hays Travel - Berwick
Thanks for your review Brian!
As always holiday all sorted no hassle
As always holiday all sorted no hassle. Staff amazing x
1 agosto 2026
Risposta di Hays Travel - Berwick
Always a pleasure Zoe :)
Always a happy atmosphere
Always a happy atmosphere with girls who know their product and only too happy to help
24 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Friendly and professional
Friendly, helpful staff, willing to do extra to support the customer
30 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for your lovely review :)
Great service over the phone Danielle…
Great service over the phone Danielle was so helpful in organising my flights and overnight hotel. This was done swiftly and everything booked with ease
30 luglio 2026
Risposta di Hays Travel - Berwick
Ian Drummond,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful in organizing your flights and hotel swiftly and with ease.
Kind Regards
Hays Travel Berwick
No matter when I call the girls there…
No matter when I call the girls there always happy to help even with my demanding brother haha they are used to him now so welcoming and friendly and give a few options of what looking for
1 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review Carol :)
Superb service
Superb service. Shauni ( apologies if I’ve spelled that incorrectly) was wonderful.
27 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review Carolyn, pleasure getting you booked :)
Tamara was very helpful and explained…
Tamara was very helpful and explained everything about the holiday to a tea and I highly recommend hays travel and thank U for your service on the holiday surprise for my wife.
16 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Sophie was very helpful and helped me so much a asset to your company
The staff member was very helpful and helped me so much as asset to the company
23 luglio 2026
Risposta di Hays Travel - Berwick
Tracey Fuller,
Thank you so much for your wonderful feedback! We are so pleased to hear that our staff member was very helpful and provided excellent assistance.
Kind Regards
Hays Travel Berwick
Staff remember your name from previous…
Staff remember your name from previous bookings and are really helpful to what your needs are can’t thank them enough for the service they provide
23 luglio 2026
Risposta di Hays Travel - Berwick
Mr William Hutchison,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team consistently provides such helpful and personalized service. We truly appreciate your kind words.
Kind Regards
Hays Travel Berwick
Amazing as always
22 luglio 2026
Risposta di Hays Travel - Berwick
Thank you so much for your kind feedback a pleasure as always.
Hays Travel Berwick
Friendly staff make booking a holiday…holiday haven
Friendly staff make booking a holiday so easy.
14 luglio 2026
Risposta di Hays Travel - Berwick
Angela,
Thank you for your wonderful feedback! We are so pleased to hear that our team made booking your holiday a smooth and easy experience.
Kind Regards
Hays Travel Berwick
Always great as usual.
21 luglio 2026
Risposta di Hays Travel - Berwick
Thanks for the lovely review Fred :)
Excellent professional service
The staff member who dealt with my bookings; Summer was excellent. Her professional experience made the booking process as smooth as it could be.
19 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for your fab review Kim :)
Girls are always super friendly and so…
Girls are always super friendly and so helpful wouldn’t book a holiday anywhere else!
19 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Very helpful and didnt feel pressured
12 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Came in later on a Friday and we…
Came in later on a Friday and we weren't sure where we wanted to go. Your rep was very patient with us and we ended up booking somewhere. She didn't push the budget or something we didn't want. Great experience!
11 luglio 2026
Risposta di Hays Travel - Berwick
Thank you so much for your lovely review. We are so pleased you had such a lovely experience.
All the staff were very helpful in…
All the staff were very helpful in keeping us updated while we considered our holiday options.
15 luglio 2026
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Risposta di Hays Travel - Berwick
Thank you for the lovely review :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.