Hays Travel - Ayr Recensioni 

573
TrustScore 5 su 5

4,9

5 Alloway Street, KA7 1SP Ayr, GB


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Valutata 5 stelle su 5

Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nicola turned a potential honeymoon disaster into a honeymoon dream. Thank you so much for helping us and we can’t wait for our holiday ☀️

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

573 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(573)

126.307 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Hay’s Travel Ayr

Nicola at Hay’s travel in Ayr was absolutely fantastic, nothing was a hassle to her, spent time trying to get us the best deal and the best allocation on the cruise and even gave us a discount which was fab. Well done Nicola😊

13 marzo 2026
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Risposta di Hays Travel - Ayr

Ashleigh Gani,

We're so happy to hear that you had such a fantastic experience. It's great to know that our team member went the extra mile to find the best deal for you.

ayr, Hays Travel

Valutata 5 stelle su 5

Great service

Booked our first cruise with Louise at Hays Travel in Ayr. She was very knowledgeable and provided us with great advice on cruising. She kept us well informed every step of the way and was always available to answer any questions that we had. Will continue to book all our holidays with them.

10 marzo 2026
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Risposta di Hays Travel - Ayr

Ms Leggett,

We appreciate you sharing your experience. We're happy to hear that you found our team member knowledgeable and helpful in planning your first cruise. We look forward to helping with future holidays.

ayr, Hays Travel

Valutata 5 stelle su 5

Rhodes

Knowledgeable staff who are very helpful & patient with customers who aren’t quite sure what they want.
We had co-ordinated booking with one couple flying from Glasgow & the other couple flying from Birmingham all done & paperwork printed and checked, with dates for payment etc. We have used the Ayr branch several times and are reluctant to book elsewhere.

26 febbraio 2026
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Risposta di Hays Travel - Ayr

May Ellis,

We're happy to hear that our knowledgeable staff were so helpful and patient while assisting with your booking. It's great to know we could coordinate the flights from different locations and that you appreciate our service. Thank you for your continued loyalty!

ayr, Hays Travel

Valutata 5 stelle su 5

The friendly staff they go above and…

The friendly staff they go above and beyound

4 marzo 2026
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Risposta di Hays Travel - Ayr

MRSHELENBURRELL,

We appreciate your kind words! It is wonderful to know our staff provided such excellent support for you; we are so grateful for your feedback.

ayr, Hays Travel

Valutata 5 stelle su 5

Excellent service and staff excellent…

Excellent service and staff excellent too the young lady I saw was very professional friendly thank you
Hays is a great company

4 marzo 2026
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Risposta di Hays Travel - Ayr

Carol Henderson,

We appreciate you sharing your kind words about our excellent service and staff. We're happy to hear that the young lady was professional and friendly.

ayr, Hays Travel

Valutata 5 stelle su 5

Get served by Nicola at Ayr store

Hi I attended the Ayr store and was served by Nicola . What a dream she was . So helpful and bubbly . She made my family at ease . First class assistance . Looking forward too our holiday in salou xxxxxx

1 marzo 2026
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Risposta di Hays Travel - Ayr

Maria Scott,

We are so happy to hear about the wonderful assistance you received in our Ayr store. We're glad that your family felt at ease and we hope you enjoy your holiday in Salou!

ayr, Hays Travel

Valutata 5 stelle su 5

Taking the fear of the unknown away....

At the age of nearly 67, I went into Hays Travel Agents in Ayr to book a cruise for the very first time. I was a bit apprehensive because I've never been on a cruise before and this cruise to the Norwegian Fjords means a lot to me. It is something I was supposed to be doing in 2020 with 3 people who have since died.
Nicola was polite, friendly, knowledgeable and extremely helpful . We laughed and cried and got the booking made. I am absolutely delighted with the service I received from Hay's travel. This cruise was on my bucket list and I am so glad I'm getting to do it. Photography is my absolute passion and I can't wait to see the Fjords. Thank you Nicola.

19 febbraio 2026
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Risposta di Hays Travel - Ayr

LINDA CAIRNS,

We appreciate you sharing your experience. We're so pleased we could assist in booking this significant cruise to the Norwegian Fjords. It sounds like it will be a memorable trip, especially with your passion for photography. Thank you for your feedback.

ayr, Hays Travel

Valutata 5 stelle su 5

First time using hays travel

First time using hays travel , Louise lovely lady was recommended to use them by our friend .
So easy and quick also no deposit and monthly payments ,made it so much easier to book and go on cruise .thanks again

22 febbraio 2026
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Risposta di Hays Travel - Ayr

Mrs Diane Scott,

We're so glad to hear that your first experience booking with us was easy and quick. It's great that the payment options made it simpler to book your cruise. Thanks for the review!

ayr, Hays Travel

Valutata 5 stelle su 5

Fab team in Ayr!!!

I LOVE booking with Louise and team in the Ayr Branch!!! So much so, I have holidays booked right up until 2029!!!

It is easy, affordable and as much as I know, they speak to many people, they always make you feel like a friend!

16 febbraio 2026
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Risposta di Hays Travel - Ayr

Kris Park,

We're delighted you enjoy booking your holidays with us and that our team makes you feel valued. It's great to know we've earned your trust for your travel plans!

ayr, Hays Travel

Valutata 4 stelle su 5

The agent who took my booking was very…

The agent who took my booking was very pleasant and professional.She answered any questions with confidence and made me feel that I had chosen the right company for my holiday.

14 febbraio 2026
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Risposta di Hays Travel - Ayr

Alexander,

We're so happy to hear that you had a positive booking experience! It's great to know that our agent's professionalism and expertise gave you confidence in your holiday choice.

ayr, Hays Travel

Valutata 5 stelle su 5

Nicola was very attentive and managed…

Nicola was very attentive and managed to get me a good deal original I was booking for 20 days but told me actually 11 days are cheaper

14 febbraio 2026
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Risposta di Hays Travel - Ayr

Janice,

We appreciate you sharing your booking experience. We're happy to hear that you received attentive service and secured a great deal for your trip. Thank you!

Hays Travel

Valutata 5 stelle su 5

Good customer care

I experienced good customer care, and everything was done in a friendly and professional manner

10 febbraio 2026
Non scritta su invito
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Risposta di Hays Travel - Ayr

Thank you for the lovely feedback

Valutata 5 stelle su 5

your travel agent Abbi was superb…

your travel agent Abbi was superb dealing with our booking for Australia explained what she was doing in great detail and printed all our documents gave us a folder with all our details to take away first time we have used Hats travel it wont be the last

11 febbraio 2026
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Risposta di Hays Travel - Ayr

Thank You so much for your kind feedback! It Means alot...Thanks Abbi

Valutata 5 stelle su 5

Friendly and efficient service

Friendly, efficient service from Nicola at Hays Travel. She went above and beyond to get me the cruise we wanted. Highly recommended.

4 febbraio 2026
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Risposta di Hays Travel - Ayr

Thanks for the lovely feedback cheers Nicola

Valutata 5 stelle su 5

nicola

when booking our holiday we had the pleasure of being dealt with by Nicola. a very knowledgeable young lady who is very good at her job. and seems very happy in her work. plenty of good advice and tips for our trip.

9 febbraio 2026
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Risposta di Hays Travel - Ayr

Awe thank you so much for the lovely feedback means a lot cheers Nicola

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