I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.
L'azienda ha risposto
Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!
L'azienda ha risposto
Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Regno Unito
- 01332897041
4,9
Eccellente
790 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
They was very happy tohelp us to find…
They was very happy tohelp us to find the perfect hoilday next year
8 dicembre 2025
Risposta di Hays Travel - Allestree
Thank you so much for your feedback we really appreciate it! I will be sure to pass this onto Leonni. Emmie :)
No appointment was necessary like other…
No appointment was necessary like other travel agents which suited me. Staff were amazing very helpful, my holiday was a lot cheaper than other agent's, very happy 😃
28 novembre 2025
Risposta di Hays Travel - Allestree
Thank you so much for your kind feedback Mary. I will pass your feedback on to Sophie, Regards Lewis
Just booked another holiday and as…
Just booked another holiday and as always very professional, friendly and prompt service. We know staff will always be there should any problems arise.
I recommend Hays to all my friends and family.
25 novembre 2025
Risposta di Hays Travel - Allestree
Ah thank you so much for your lovely review Stan, we hope you have a fab time and we'll pass your review on to Kelly when she gets back!
Millie :)
Went into my local Hays Travel found…
Went into my local Hays Travel found the holiday I wanted they even matched the price I had seen on line,brilliant service definitely recommend this travel company and my daughter enjoyed it more as she was given free sweets
23 novembre 2025
Risposta di Hays Travel - Allestree
thank you so much for your lovely review Matthew, we will pass this on to Arran and we're glad your daughter enjoyed herself too!
Kind regards,
Millie
Having nice staff helping with choices…
Having nice staff helping with choices of hotel y places
29 novembre 2025
Risposta di Hays Travel - Allestree
Thank you Jeffrey and Rita for your lovely review we hope you have a lovely time if we don't see you before you go!
Millie :)
Hays in Park Farm
Hays in Park Farm, Allestree are amazing. we only use them now to book our holidays. Kelly, Aran & the team are the best. Kelly always gives us the best advice & the best places to go. so friendly & professional we will not go anywhere else now
24 marzo 2025
Risposta di Hays Travel - Allestree
Thank you so much for you lovely comments, its always nice to see you and Andy. Thank you in trusting me with your holidays it means a lot. See you soon for another Kelly x
Risposta di Hays Travel - Allestree
Hi Cilla.
Than k you for your kind words. I will pass these onto Millie next time she is instore. Thanks Arran.
Great customer service
Leonni was friendly and professional she made booking our holiday super easy and stress free! Thank you!
1 novembre 2025
Non scritta su invito
Risposta di Hays Travel - Allestree
Thank you for your lovely review, Always happy to help and make things as stress free for you as possible. :)
Kind Regards
Leonni :)
Well we always use Hays .The staff at…
Well we always use Hays .The staff at Derby are brilliant Kelly the manager so helpful we try to get Aaron to book our holiday he gets our requirements and looks very hard to find them . Keep up the great work. Paul & Karen.
16 novembre 2025
Risposta di Hays Travel - Allestree
Hi Karen & Paul. Thank you for your lovely feedback. It was a pleasure as always to book your holiday and i'm sure you will love Greece. I will pass on your feedback to Kelly also. Thanks Arran.
Professional friendly service & advice
11 novembre 2025
Risposta di Hays Travel - Allestree
Thank you so much for your Kind feeback Julia, I hope you have a lovely holiday. Best wishes Lewis:)
Holiday 2026 booking
Booked our last 4 holidays with Kelly at hays. She was away on conference so was seen by Lewis who did a sterling job of booking exactly what we wanted at a great price.
9 novembre 2025
Risposta di Hays Travel - Allestree
Thank you so much for your kind Lee, I am so glad I was able to assist you. Hope to see you soon. Regards Lewis :)
Leonni, first class
Excellent first class service from Leonni, she listened to what we required on our holiday and delivered everything, it was a pleasure dealing with her.
6 novembre 2025
Risposta di Hays Travel - Allestree
Thank you for your lovely review John, I hope you and Sheila have an incredible holiday. I can't wait to hear all about it. :) Thank you again for booking with me. :)
Best Wishes
Leonni
Budapest city break very helpful…
Budapest city break very helpful nothing to much trouble
5 novembre 2025
Risposta di Hays Travel - Allestree
Thank you for your lovely review Mrs Bird we hope you have a lovely time in Budapest!
Millie :)
Agent sourced the actual holiday cruise…
Agent sourced the actual holiday cruise we were looking for
5 novembre 2025
Risposta di Hays Travel - Allestree
Thank you for your 5 star review Chris! We hope you have a great cruise
Millie :)
Always brilliant from start to finish.
2 novembre 2025
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback :)
I will pass this on to Kelly.
Kind Regards
Leonni
Christmas break Very friendly knowledgeable staff…
Very friendly knowledgeable staff helpful with our enquiry and then the booking
2 novembre 2025
Risposta di Hays Travel - Allestree
Hi Colin, thank you for your lovely feedback. I hope you have a lovely time in Krakow! Emmie :)
Lewis listened to what I wanted and was…
Lewis listened to what I wanted and was able to suggest a suitable option.
31 ottobre 2025
Risposta di Hays Travel - Allestree
Thank you for your review Isabel we really appreciate it :) we will pass this on to Lewis,
Kind regards,
Millie
Return visits with previous options
Return visits with previous options, booked kos, ran through original manifesto to confirm choices no problems so booked there and then. No hassle, straight forward great customer service all through. Be back again in future. 😊
30 ottobre 2025
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback, I will be sure to pass this onto Arran. I am glad you had a wonderful time booking with us! Emmie :)
Brilliant service from Arran and Emmie
Brilliant service from Arran and Emmie. Arran gave great advice and made good suggestions. No pressure and not rushed into making a decision by either of them.
21 ottobre 2025
Risposta di Hays Travel - Allestree
Hi Carol.
Thank you very much for your kind words. It was a pleasure to book your Cruise and i'm sure you will have a fantastic time and look forward to hearing all about it when you are back.
Thanks Arran.
Knowledgeable and helpful agent
Lewis, The young man that served us was very pleasant and very helpful. He understood what are needs were very early in the conversation and showed us appropriate possible holidays. We were able to book a good package with helpful discounts. Thanks Lewis.
19 ottobre 2025
Risposta di Hays Travel - Allestree
Thank you for your lovely review Val, we will pass your wonderful feedback back to Lewis, we hope you have a wonderful time :) Millie
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.