Really glad I went to Hays rather than booking myself. Kelly asked questions I wouldn't have thought of and made sure I had the support I needed for my health conditions. She also made sure my cabin... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent, helpful, knowledgeable and a great friendly experience, booked a cruise for the first time and I had so many questions but the team were happy to answer all of these. Would definitely use a... Leggi di più
L'azienda ha risposto
always 10/10 for Allestree team of course 🩷 Sophie booked and checked me in so efficiently 10/10 for the rest of the team too - Kelly Arran Emmie Lewis and Mel who always gets the best rates on... Leggi di più
L'azienda ha risposto
The Hays Travel team at Allestree have once again organised an excellent holiday for myself and my husband to Italy. They list to my requests, adjust, clarify and overall provide a great service!
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Regno Unito
- 01332897041
4,9
Eccellente
752 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent team at Allestree DE22
12 luglio 2026
Great service couldn’t do enough for us…
Great service couldn’t do enough for us nothing was to much trouble definitely use again
19 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent
Excellent, helpful, knowledgeable and a great friendly experience, booked a cruise for the first time and I had so many questions but the team were happy to answer all of these. Would definitely use again
19 luglio 2026
Risposta di Hays Travel - Allestree
Hi Maxine, Thank you so much for your lovely feedback. I am happy that myself and the team were happy to assist you. Best wishes Lewis :)
The best first experience of Italy!
The Hays Travel team at Allestree have once again organised an excellent holiday for myself and my husband to Italy. They list to my requests, adjust, clarify and overall provide a great service!
29 giugno 2026
Non scritta su invito
Risposta di Hays Travel - Allestree
Thank you Helen for your Lovely Feedback. I will pass this on to the Team! Best wishes Lewis :)
Kelly is always cheerful and…
Kelly is always cheerful and understands our needs really quickly
18 luglio 2026
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback! I will be sure to pass this onto Kelly. We hope you are looking forward to your holiday. Emmie :)
Good sevice
Booking process was easy enough. Staff, Kelly, very helpful as all other staff at this branch has been so in the past.Very good service.
11 luglio 2026
Risposta di Hays Travel - Allestree
Thank you Mrs Mcbride, it is always our pleasure to get your plans sorted for you, we will pass your lovely review on to Kelly :)
Kind regards, Millie
Excellent as always
Excellent as always, Sophie was helpful, pleasant and professional got the holiday I asked for,that's why I always book with Hayes travel 👍
16 luglio 2026
Risposta di Hays Travel - Allestree
Thank you for your kind review Mrs Mansey, we will pass this on to Sophie she will be so pleased to read this
Kind regards,
Millie
Really glad I went to Hays rather than booking online independently
Really glad I went to Hays rather than booking myself. Kelly asked questions I wouldn't have thought of and made sure I had the support I needed for my health conditions. She also made sure my cabin was not under the theatre. She had a deck plan of the ship so I could make informed choices. Really good unhurried personalised experience.
11 luglio 2026
Risposta di Hays Travel - Allestree
Thank you so much for your lovely review Ruth, Kelly will really appreciate your kind words, we hope you have a lovely cruise :)
Kind regards,
Millie
Didn't have to wait to be seen
Didn't have to wait to be seen. Emmie was our advisor & very helpful she was. Told her what we wanted & when, she then brought up our options & prices. All in all a very easy & painless process.
Only negative, the AC was too high, it was cold sitting in the place & we weren't there very long.
15 luglio 2026
Risposta di Hays Travel - Allestree
Thank you for your review Valerie, we will pass this on to Emmie, and we're glad we could could get your holiday sorted :)
Apologies that the temperature was too cold for you in store, we are more than happy to change the temperature to our customers comfort levels, we always disagree ourselves whether we want it on or not, so you can be our decider!
Kindest regards,
Millie
From the moment you walk in the door…
From the moment you walk in the door you know the staff want to help you find your best holiday. Kelly and Arun have recently helped us tremendously. As usual we came out feeling we had spent time with friends.
1 luglio 2026
Risposta di Hays Travel - Allestree
This is such a lovely comment, thank you so much. We are always happy to help and our customers do become friends . See you both soon Kelly x
Sophie was very helpful knowledgeable…
Sophie was very helpful knowledgeable and professional she was very patient as we had lots of questions
8 luglio 2026
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback! It is always our pleasure booking your holidays :) Emmie x
Risposta di Hays Travel - Allestree
Hi Scott Thank you for your kind feedback, I'm glad Arran was able to assist you, i will pass this onto him! Thanks Sophie :)
Risposta di Hays Travel - Allestree
Thank you for your kind feedback Alan, I will pass this on to Kelly. Regards Lewis :)
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback, it was a pleasure to book your trip for you. Hope you have an amazing time! Thanks Sophie :)
Excellent service as always!
We booked our 4th cruise recently with hays travel at Allestree with Aaron. As always the service was first class and nothing is too many much trouble. We wouldn't consider booking with anyone else.
27 giugno 2026
Risposta di Hays Travel - Allestree
Hi Mick, thank you for your kind feedback. I will pass this on to Arran, Regards Lewis :)
Staff are excellent
Staff are excellent. I did cause confusion abt departure airport from USA but staff were very professional and the matter was swiftly dealt with.
5 febbraio 2026
Risposta di Hays Travel - Allestree
Thank you so much fir your kind comments, So pleased we was able to get the return airport sorted for you. We hope you have a wonderful time . Regards Kelly
always 10/10 for Allestree team of…
always 10/10 for Allestree team of course 🩷 Sophie booked and checked me in so efficiently
10/10 for the rest of the team too - Kelly Arran Emmie Lewis and Mel who always gets the best rates on travel money 💸 can’t go wrong can get the whole holiday sorted in one - car parking, airport lounge, the best rates on currency, check in and friendly helpful service 🫶🏼
Allestree’s bestest 🤌🏼
27 giugno 2026
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback, it was a pleasure to book your holiday for you. Hope you have an amazing time! Thanks Sophie :)
Incredible help and support
We have been using Hays Travel Allestree for some years now, and will always go back there, there help and advice is always much appreciated ( particularly from Kelly)
24 giugno 2026
Risposta di Hays Travel - Allestree
Hi John, thank you for your kind feedback. I will pass this on to Kelly for you. Best wishes Lewis :)
Me and my daughter went to Allestree…
Me and my daughter went to Allestree branch today Lewis was outstanding really patient as we didn't really know where we wanted to go but he stuck with it great service thanks Lewis
23 giugno 2026
Non scritta su invito
Risposta di Hays Travel - Allestree
Thank you for your Kind Feedback Karen, I am glad I was able to assist you. Best wishes Lewis x
Holiday booking experience
Holiday booking experience
Sophie who found us out holiday was helpful friendly and soon found us
a holiday quickly and effectively.
13 giugno 2026
Risposta di Hays Travel - Allestree
Thank you for your Kind Feedback Daphne, I will pass this on to Sophie. Best wishes Lewis :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.