I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.
L'azienda ha risposto
Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!
L'azienda ha risposto
Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 14 Park Farm Centre, DE22 2QN, Allestree, Regno Unito
- 01332897041
4,9
Eccellente
787 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Once again booked holiday with Arron…
Once again booked holiday with Arron at Allestree Derby and has per usual superb service in a very professional manner this is why we return to Hays Travel
Thank you Arron
17 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your Kind feedback Alan, I will pass this onto Arran. Best wishes Lewis :)
Every specified parts of the holiday we…
Every specified parts of the holiday we wanted were identified. This gave us the holiday that we wanted.
Efficient and helpful customer service.
8 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your Kind feedback June, I will pass this onto Millie. Best wishes Lewis :)
Great customer service
I would like to thank Sophie for booking my holiday package for my 30th Birthday at Universal Orlando! Would definitely book with Hays Travel again!
16 aprile 2026
Non scritta su invito
Risposta di Hays Travel - Allestree
Thank you for your Kind feedback Amar, I will pass this onto Sophie. Best wishes Lewis :)
Amazing staff.
The staff are amazing. They listen to your needs and wants, then they search tirelesly to find your perfect holiday. The knowledge and experience they have is second to none. I will not use any other store. Keep up the good work Kelly and your staff.
14 aprile 2026
Risposta di Hays Travel - Allestree
Thank you so much for your kind feedback Richard, I will pass this on to Kelly. Best wishes Lewis :)
Great Service
Millie was very friendly, efficient and helpful. She sorted out our not so straightforward travel requirements in no time.
11 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your lovely review Tim, I hope you and your family have a lovely time :)
Millie
Yet another excellent visit
Yet another excellent visit to Hays Allestree to book a holiday, all the staff listen, engage and offer amazing advice.
10 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your wonderful feedback! It is always our pleasure booking your holidays. Emmie :)
Risposta di Hays Travel - Allestree
Thank you for your feedback, I am glad you have a great experience booking with us! Emmie :)
Excellent service
Excellent service, very helpful and informative. I always use Hays travel.
3 aprile 2026
Risposta di Hays Travel - Allestree
Thank you so much for your lovely review Trina, its always our pleasure to get your holidays sorted :) We will pass your review onto our Lewis he will be so pleased to read this!
See you for your next one !
Millie
Holiday Booking
It was very busy in the shop so had to wait over an hour to be seen .
Once we sat down with Lewis though, the booking process and help and advice given were excellent and seamless.
6 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your review Ms Smyth,
Thank you for waiting, we do appreciate it, we do like to spend time with our customers to ensure you get the best service possible
We hope you have a lovely holiday, and we will pass your review onto our lovely Lewis :)
Millie
Lewis at hays travel was very helpful…
Lewis at hays travel was very helpful and knowledgeable a great member for the company
7 aprile 2026
Risposta di Hays Travel - Allestree
Thank you so much Elizabeth, I am so pleased you was happy with the service I provided. Best wishes Lewis :)
Risposta di Hays Travel - Allestree
Thank you for your kind feedback Eileen, I will pass this on to Arran. Regards Lewis :)
Nice friendly service
1 aprile 2026
Risposta di Hays Travel - Allestree
Thank you for your kind feedback David. I will pass this on to Sophie. Regards Lewis :)
Risposta di Hays Travel - Allestree
Thank you for your lovely review Michael we hope you have a fab holiday :)
Millie
Lewis was very professional and made…
Lewis was very professional and made everything very easy for me
25 marzo 2026
Risposta di Hays Travel - Allestree
Hi Janice.
Thank you very much for the kind words. I will pass these onto Lewis when he is next in.
Thanks
Arran
Very knowledgeable and friendly team
Very knowledgeable and friendly team, that listened to our requirements and succesfully identified a holiday that met all our expectations. Many thanks.
26 marzo 2026
Risposta di Hays Travel - Allestree
Thank you so much for your kind feedback Karl, I am glad you are happy with the service that you received. Best wishes Lewis :)
Haven't used a travel agent for years
Haven't used a travel agent for years. As we needed assisted travel and adapted rooms decided to try one. Lewis was brilliant. Went through several locations finding the best for limited mobility with great flight times and transfers. Chose one and it was booked and confirmed in minutes
26 marzo 2026
Risposta di Hays Travel - Allestree
Thank you for your kind feedback Andrea. I was more than happy to assist. Best wishes Lewis :)
Helpful and informative
Aaron at the Allestree branch was very helpful. Went through things slowly to help us decide on where to go. We didn’t feel rushed or pressured to make a decision.
28 febbraio 2026
Risposta di Hays Travel - Allestree
Hi Tom.
Thank you for the lovely feedback. It was a pleasure to book your holiday.
Thanks
Arran
Risposta di Hays Travel - Allestree
Thank you for your lovely feedback, I will be sure to pass this onto Millie! Emmie :)
Risposta di Hays Travel - Allestree
Thank you for your kind feedback Ian, it is muchly appreciated. Best wishes Lewis :)
Really friendly and knowledgeable…
Really friendly and knowledgeable staff. Got the holiday we wanted at a good price. Managed to sort out price parity with P and O even though it wasn’t coming up on your system as the same amount
28 febbraio 2026
Risposta di Hays Travel - Allestree
Hi Chris thank you for your lovely review :) we hope you have an amazing time
Millie
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.