Really late delivery, had to carry the water feature into my property otherwise it would be left on the street! That was not in the delivery information. There were parts missing so it cannot... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... Leggi di più
L'azienda ha risposto
These are a useful addition. Assembling them took some time, probably because I am an octogenarian & not as strong as before. The hooks to tie them to the ground worked well, & the copper edging sho... Leggi di più
L'azienda ha risposto
Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Giardino
- anche in
- Assegnazione di terreni
- Negozio di arredamento da giardino
- Negozio di mobili da esterno
- Vivaio e articoli per il giardino
Informazioni su Harrod Horticultural
Scritti dall'azienda
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Informazioni di contatto
Pinbush Road, NR33 7NL, Lowestoft, Regno Unito
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love the product
Love the product - saves my crops from dear that roam our garden and has is so versatile.

Risposta di Harrod Horticultural
Ordering was simple and the product was…
Ordering was simple and the product was delivered on the day given to arrive. Very pleased with the product,.

Risposta di Harrod Horticultural

Risposta di Harrod Horticultural

Risposta di Harrod Horticultural
Basic range is well made and looks good!
Basic range is well made and looks good, not as flush as expected but these are hidden easily enough - overall very happy with the product, just a slight grumble on delivery which was in numerous parts over the course of a week! This may have been the distributors choice (DX I think), but not very environmentally friendly and no quicker as you need to wait for all shipments!

Risposta di Harrod Horticultural
The product quality is very good
The product quality is very good.
What lets you down is the haphazard was the order was delivered. You need to find a delivery company that can deliver all the parts at the same time rather than have it spread across several days.

Risposta di Harrod Horticultural
I found the overall construction trying
I found the overall construction a little too complex given the price. My first problem was following the instruction to use a glass pane to square the frame. The glass shattered and I sustained a cut. Not recommended when you’re taking warfarin. I understand I’m not covered for a replacement pane in this instance. I have since, with some trepidation now completed the frame minus one pane and I’m fairly pleased with the outcome.
I will of course need to order another glass replacement.
As my negative experience was borne out of the early squaring process I wonder if the including a hardboard piece might allay further mishaps and injuries.

Risposta di Harrod Horticultural

Risposta di Harrod Horticultural
Overpriced, and disappointing customer service
I accidentally ordered the wrong size trellis and immediately contacted the company to ask that my order be cancelled or amended as I wanted the larger trellis. They didn't come back to me until after dispatch and said the only thing I could do was reject the delivery, but I'd have to stand to the £20 delivery charge. Furthermore the small trellis for which I paid £120 is nowhere near the quality I expected for that price.

Risposta di Harrod Horticultural
Contemporary, cool, fantastic pergola
The delivery and packing were fantastic, always a good sign. 12 separate items individually labelled. Outer packing was thick paper and inner was bubble wrap. When I unwrapped them I kept the label on to identify the parts.
There were 4 of us to assemble, probably could have done with 3. Assembly of the frame is simple, although it took a couple of hours.
Only tricky bit are the wires. Just remember to fit the wire with the plastic screw first and don't tighten until you've fixed the other end.
The canopy is waterproof. Of course the rain collects in the folds and when this happens I use the supplied boathook to tip it off. But if you're expecting rain, close the canopy. It takes 3 seconds.
The screen I went for is the Morrocan one because it let's the most light through. Its very expensive, £900 which is my only gripe. I would have liked 2 screens but not at that price.
The pergola is very well made, it's top quality, everyone loves it. My friend was impressed with the welding. He knows about that stuff.
I'm glad I went for an expensive pergola from Harrods, who are a quality manufacturer and supplier. I bought an archway from them which is attractive and sturdy and has stood the test of time. You get what you pay for.
The pergola has transformed my decking area. I love it, and so does everyone else. Highly recommended.

Risposta di Harrod Horticultural
Very prompt delivery of high quality…
Very prompt delivery of high quality products as usual.

Risposta di Harrod Horticultural
Clear and descriptive information.
Clear and descriptive information.
Pleasant and polite office staff.
Generally, very helpful.

Risposta di Harrod Horticultural
Very pleased with the insect cover…
Very pleased with the insect cover which allows rain water and sunshine etc but keeps out predators. Also the speed of delivery.

Risposta di Harrod Horticultural
Speed of delivery and quality of…
Speed of delivery and quality of products. Helpful staff.

Risposta di Harrod Horticultural
Great products
Great products, well designed and durable … and I can reliably say, consistently so, as I’ve made many purchases in recent years.

Risposta di Harrod Horticultural
This raised bed kit is excellent…
This raised bed kit is excellent quality and I am optimistic that it will last for many years. It looks lovely enough to be in my garden too.

Risposta di Harrod Horticultural
Amanda in made to measure
Amanda was so helpful and understanding a good ambassador for your company and your. Products are good quality .

Risposta di Harrod Horticultural
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