Harrod Horticultural Recensioni 

1028
•
TrustScore 3.5 su 5

3,5

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Valutata 1 stelle su 5

Really late delivery, had to carry the water feature into my property otherwise it would be left on the street! That was not in the delivery information. There were parts missing so it cannot... Leggi di più

Valutata 5 stelle su 5

Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

These are a useful addition. Assembling them took some time, probably because I am an octogenarian & not as strong as before. The hooks to tie them to the ground worked well, & the copper edging sho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Giardino
  2. anche in
  3. Assegnazione di terreni
  4. Negozio di arredamento da giardino
  5. Negozio di mobili da esterno
  6. Vivaio e articoli per il giardino

Informazioni su Harrod Horticultural

Scritti dall'azienda

Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.

Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.

Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.

SOCIAL MEDIA

Instagram - @harrodhorticultural

Facebook - @harrodhorticultural

Twitter - @harrodhort

Pinterest - @harrodhort

Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 57% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1028)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Basic range is well made and looks good!

Basic range is well made and looks good, not as flush as expected but these are hidden easily enough - overall very happy with the product, just a slight grumble on delivery which was in numerous parts over the course of a week! This may have been the distributors choice (DX I think), but not very environmentally friendly and no quicker as you need to wait for all shipments!

16 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your honest review. Pleased you are happy with the product. We appreciate the feedback on the delivery and will pass this on to our logistics team.

Valutata 4 stelle su 5

The product quality is very good

The product quality is very good.

What lets you down is the haphazard was the order was delivered. You need to find a delivery company that can deliver all the parts at the same time rather than have it spread across several days.

16 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your honest review and glad you like the product. It is disappointing when the delivery company splits shipments. We will pass your feedback on to our logistics team to follow up.

Valutata 3 stelle su 5

I found the overall construction trying

I found the overall construction a little too complex given the price. My first problem was following the instruction to use a glass pane to square the frame. The glass shattered and I sustained a cut. Not recommended when you’re taking warfarin. I understand I’m not covered for a replacement pane in this instance. I have since, with some trepidation now completed the frame minus one pane and I’m fairly pleased with the outcome.
I will of course need to order another glass replacement.
As my negative experience was borne out of the early squaring process I wonder if the including a hardboard piece might allay further mishaps and injuries.

16 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your honest review and sorry to hear of the problems you encountered when assembling the cold frame. We do appreciate any feedback and improvement suggestions and will pass this information on for review.

Valutata 1 stelle su 5

Overpriced, and disappointing customer service

I accidentally ordered the wrong size trellis and immediately contacted the company to ask that my order be cancelled or amended as I wanted the larger trellis. They didn't come back to me until after dispatch and said the only thing I could do was reject the delivery, but I'd have to stand to the £20 delivery charge. Furthermore the small trellis for which I paid £120 is nowhere near the quality I expected for that price.

15 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your review. Apologies for the problems you had with the order. Unfortunately the product had already been shipped when we became aware of your request to cancel. Sincere apologies for the inconvenience caused.

Valutata 5 stelle su 5

Contemporary, cool, fantastic pergola

The delivery and packing were fantastic, always a good sign. 12 separate items individually labelled. Outer packing was thick paper and inner was bubble wrap. When I unwrapped them I kept the label on to identify the parts.
There were 4 of us to assemble, probably could have done with 3. Assembly of the frame is simple, although it took a couple of hours.
Only tricky bit are the wires. Just remember to fit the wire with the plastic screw first and don't tighten until you've fixed the other end.
The canopy is waterproof. Of course the rain collects in the folds and when this happens I use the supplied boathook to tip it off. But if you're expecting rain, close the canopy. It takes 3 seconds.
The screen I went for is the Morrocan one because it let's the most light through. Its very expensive, £900 which is my only gripe. I would have liked 2 screens but not at that price.
The pergola is very well made, it's top quality, everyone loves it. My friend was impressed with the welding. He knows about that stuff.
I'm glad I went for an expensive pergola from Harrods, who are a quality manufacturer and supplier. I bought an archway from them which is attractive and sturdy and has stood the test of time. You get what you pay for.
The pergola has transformed my decking area. I love it, and so does everyone else. Highly recommended.

13 maggio 2023
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Risposta di Harrod Horticultural

Thank you so much for the kind review and so glad you are pleased with the pergola.

Valutata 5 stelle su 5

Very pleased with the insect cover…

Very pleased with the insect cover which allows rain water and sunshine etc but keeps out predators. Also the speed of delivery.

14 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your kind review and pleased you are happy with the insect mesh cover.

Valutata 5 stelle su 5

Great products

Great products, well designed and durable … and I can reliably say, consistently so, as I’ve made many purchases in recent years.

1 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your kind review it is appreciated.

Valutata 5 stelle su 5

This raised bed kit is excellent…

This raised bed kit is excellent quality and I am optimistic that it will last for many years. It looks lovely enough to be in my garden too.

13 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your review, great to hear you are pleased with the raised bed kit, happy growing!

Valutata 5 stelle su 5

Amanda in made to measure

Amanda was so helpful and understanding a good ambassador for your company and your. Products are good quality .

13 marzo 2023
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Risposta di Harrod Horticultural

Thank you for your kind review and will pass on your comments to Amanda, it really is appreciated.

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