I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... Leggi di più
L'azienda ha risposto
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... Leggi di più
L'azienda ha risposto
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... Leggi di più
Dettagli dell'azienda
- Giardino
- anche in
- Assegnazione di terreni
- Negozio di arredamento da giardino
- Negozio di mobili da esterno
- Vivaio e articoli per il giardino
Informazioni su Harrod Horticultural
Scritti dall'azienda
Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Informazioni di contatto
Pinbush Road, NR33 7NL, Lowestoft, Regno Unito
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
3,7
Nella media
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fruit cage repair
found exactly what I needed at your store, fairly priced snd doesn't delivery
31 marzo 2023
Risposta di Harrod Horticultural
Thank you for your kind review.
Risposta di Harrod Horticultural
Thank you for your kind review.
Wrong Obelisk legs but quickly resolved by Harrod
Ordered 3 garden obelisks. Delivery a bit slower than expected but not a problem. Organised other family members to help assemble and place over existing planted roses. Found that a pack of two legs were for a different obelisk. Harrod sent replacements (4 legs) quickly which was good. Happy with product and ease of assembly and they set off that part of my garden well.
9 aprile 2023
Risposta di Harrod Horticultural
Thank you for your kind review and pleased that the issue was resolved quickly.
Frame around rose bushes
I bought the bits to build a frame around some roses. These worked very well and give a very smart appearance. I under-ordered but promptly received the top-up order.
30 marzo 2023
Risposta di Harrod Horticultural
Thank you for your kind review and pleased you are happy with the frame.
Sturdy and good quality
11 aprile 2023
Risposta di Harrod Horticultural
Thank you for your kind review.
Southwold Furniture
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb items of garden furnitures - easily cleaned and withstood all wind and weathers.
Worth noting they are very heavy and thankfully Harrod delivered the items with two men who carried them into the garden and installed them.
10 aprile 2023
Risposta di Harrod Horticultural
Thank you so much for your kind review, and great to hear how pleased you are with the furniture, really appreciate the feedback.
1 month delivery time
1 month delivery time. Call handler very unconcerned when I phoned to ask why it hadn’t arrived. Very far from my previous experiences with Harrod.
11 aprile 2023
Risposta di Harrod Horticultural
Thank you for your honest review. Sincere apologies for the delay you experienced with the goods. We appreciate the feedback as it helps us to improve our service. Apologies again for your experience with this order, your comments have been passed on and we are working hard to prevent delays like this happening in the future.
Risposta di Harrod Horticultural
Thank you for your kind review.
I like the rust finish to this
I like the rust finish to this. Much better than the wooden frame I’ve used over the last couple of years for sweet peas as I know this will last forever!
28 marzo 2023
Risposta di Harrod Horticultural
Thank you for your kind review and pleased you are happy with the frame.
Very prompt delivery as promised
Very prompt delivery as promised. The wool compost products are excellent. All well received
29 maggio 2023
Risposta di Harrod Horticultural
Thank you for your kind review.
Item was never dispatched.
Item was never dispatched despite several assurances. Sadly I wouldn’t recommend this company.
9 aprile 2023
Risposta di Harrod Horticultural
Thank you for your review and sincere apologies for the delay you experienced on your order. At the time we were stating 5-7 working days to despatch so apologies if we exceeded this. When you contacted us we did then investigate and understand the order was in place to be sent the next day, but the order was then cancelled. Apologies again for the delivery delay you experienced. We appreciate the feedback as it helps us improve our service.
A nicely designed website that is…
A nicely designed website that is pleasant to navigate. Excellent customer service. Good selection of items/tools for the dedicated gardener.
9 aprile 2023
Risposta di Harrod Horticultural
Thank you for your kind review it really is appreciated.
Sneerboer fork and trowel set
I ordered the sneerboer fork and trowel set as a gift for my husband. I was very impressed with how quickly I received my items, plus how well every tool was wrapped! The quality of these tools are top notch. I will definitely order from you again in the future. Thank you
8 aprile 2023
Risposta di Harrod Horticultural
Thank you for your kind review and really pleased to hear you are happy with the fork and trowel.
Great customer service resolving queries.
We had a query with one of the deliveries we had. The customer service team reacted quickly.and went way beyond our expectations in recovering the situation and ensuring we ended up with a great customer experience. We will definitely be shopping there again as a result.
27 marzo 2023
Risposta di Harrod Horticultural
Thank you for your kind review and pleased the problem that you had was resolved quickly.
Over 4 weeks to deliver
The items took over a month from order placement to delivery
Items were left on the drive and the door bell was not used to alert us
Delivery company did not provide proper tracking
When the order was chased I was assured it would be despatched the next day, this did not happen
Very bad service from both HH and their delivery companies
8 aprile 2023
Risposta di Harrod Horticultural
Thank you for your review and sincere apologies for the delay you experienced with delivery. We had an unexpected delay on cages at that time which affected delivery times. Apologies also for the lack of tracking and the fact the delivery company just left the items on the drive, we will follow this up with them. We do appreciate the feedback as it helps us to improve our service. Apologies again for the poor service you experienced and if you have any further queries please don't hesitate to contact customer services on 0333 400 6400.
Risposta di Harrod Horticultural
Thank you for your kind review.
Risposta di Harrod Horticultural
Thank you for your kind review and pleased you are happy with the cage.
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