Decided to purchase refurbished stair-lift for my wife after 8 month stay in hospital. Researched the marketplace and decided not to go with the headline suppliers I.e. Stannah or Acorn, but instead decided to choose Halton Stairlifts instead. Local established firm with friendly, professional, knowledgeable staff who were most helpful in the choices available. The initial visit was by Mark who gave me the benefit of his experience and I believe an honest opinion of what we needed. The price quoted was fair and what I expected. The installation date was exactly what I needed to bring my wife home.
Peter was the installation engineer. He proved to be very good at his job having worked for Halton for many years. The work was completed to my satisfaction. Peter was friendly, hard working and again gave plenty of good advice to a first time buyer. Its only been a week since installation but everything seems to be in perfect working order. Stair-lifts aren't the most aesthetic pieces of furniture but my wife couldn't live here without it. Thank you to everyone at Halton Stairlifts for making the whole process so easy and stress free. I heartily recommend you to give them an opportunity to install your stair-lift. I don't think you'll be disappointed.

Brilliant service from Julie. Great communication. Very friendly, knowledgeable and helpful. Process really quick and easy. Feel confident we have made the right decision.

Jonathan came out to see us this week, was really helpful and understanding, we would high recommend 5star

We have just had a visit from Julie, who has organised our stairlift fitting with such professionalism.
She was friendly, supportive and very knowledgeable about your products, which put our mum at ease in making her choice.
She is a real asset to your company and I would highly recommend her to family and friends. Thank you x

Bought stairlift in use for 5 months come to sell it back due to no longer need offered 1/5 of price paid

Kane the service engineer arrived on time and proceeded to explain what he intended to do.
He was very polite and answered all my questions no problem. He was friendly and soon had the job done with no fuss.

Excellent service throughout, fitting engineer particularly thoughtful and kind, explaining everything in detail. He made a very neat job of the fitting, no mess or clutter of any kind. Would thoroughly recommend Halton and their team.
Jef Bailey

Prompt installation with minimum fuss.
Clear instructions from the installation engineer (Michael) on how to use the product.

I had to call for a repair Mon 29th June 2026 called at 12 noon the stair lift was repaired by 1600 hrs the same day. The engineer was called James and was brilliant worked very professionally cared for my property and was very polite. Thank you James you are a credit to the company. Thank you to all the people at the company for your excellent service.

The company made everything crystal clear and straightforward. We ordered on a Friday and Michael installed it for us on the following Wednesday. He was super efficient and friendly and completed the installation quickly and cleanly only leaving when my husband felt comfortable with the controls.

We were contacted about 30 minutes before the engineer arrived he was helpful friendly and polite he introduced himself he was called Kane very good at is job

Very helpful and friendly. Did a great job too

Jonathon was a very present person, he arrived on time and was very informative in what product was available and made a suitable recommendation about the stairlift which would suit our needs. He measured up and arranged installation within 3 working days.

Our fitter was Michael, very helpful and friendly. Arrived on time, did the job quickly and efficiently.

Peter Halton installed the stairlift within an hour. He was very friendly, informative and a credit to the company.
No mess, full instructions given,with such great service, Thoroughly recommend this company.
Thanks Peter!

From first enquiry to final installment everything went well . Everyone we spoke to or dealt with was pleasant, professional and polite. We couldn't have wished for anything better.

Suzy the surveyor was extremely helpful and thorough, found answers to unexpected queries and followed up without being asked. Michael who installed worked so hard and with good nature in such hot weather. All was done sensitively and thoroughly and I was very happy with what was done and how.

Friendly and professional people from the inquiry to the house visit and explained everything that my mum needed to know about the stair lift that she needed.
Julie Clark was very helpful and polite and we were very happy with the service she had provided.
We upgraded to a new stair lift for her expertise in this area.
Happy customer from my mum Betty and piece of mind for the family.

A big thank you to Jon who recently serviced my Nans stairlift. He was such a star and got everything all sorted for her. Brilliant company would highly recommend!

Prompt efficient service.So neat and tidy workmanship.Thank you Michael.