Hackney & Leigh Estate Agents Recensioni 

71
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The sales process took longer than I’d hoped but the team at H&L in Penrith were very easy to deal with and kept pressure on the chain to get a move on! Jill was happy to take on the sale of the apar... Leggi di più

Valutata 2 stelle su 5

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience of H&L is overwhelmingly positive. Sarah took over the sale of our house after we moved agents, and also helped us secure the house we moved to. It was a long, complicated process on o... Leggi di più

Valutata 5 stelle su 5

Penrith branch - We've just sold, subject to contract, through Hackney & Leigh. We interviewed 4 agents and Jill stood head and shoulders above the others in terms of professionalism, knowledge an... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni fornite da varie fonti esterne

Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

71 recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,1

Tutte le recensioni

(71)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good experience, would recommend

We had a very positive experience with Hackney and Leigh and can't recommend them enough. As tennents in a property that was getting sold, we were treated respectfully and considerately by the agents. Communication was great from beginning to end. Thank you for looking after us.

1 marzo 2025
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Risposta di Hackney & Leigh Estate Agents

Thank you for your kind words and lovely review, Sophie. We are so pleased we were able to make this a positive experience for you and wish you all the best.

Valutata 5 stelle su 5

Great experience

We recently bought a property through Hackney & Leigh Windermere and couldn’t be happier with the experience. From the very first viewing right through to completion, the whole process was smooth, professional, and stress-free.

A huge thank you to Sonia and the entire team—nothing was ever too much trouble. They were always friendly, responsive, and willing to go the extra mile to help with any questions or concerns we had along the way.

31 marzo 2025
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Risposta di Hackney & Leigh Estate Agents

Thank you, Sue, we hope you are happy with your new home and we were glad to be of help.

Valutata 5 stelle su 5

THANK YOU - Amazing service

Sale of our property has just gone through, Nicole and her colleagues have been amazing, very efficient and on the ball with every aspect of the sale.
Thank you, will definitely use Hackney & Leigh again.

31 marzo 2025
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Risposta di Hackney & Leigh Estate Agents

Thank you for instructing Hackney & Leigh and we are so happy that the sale has now completed for you.

Valutata 5 stelle su 5

Many thanks to all concerned at the…

Many thanks to all concerned at the Windermere office for the sale of our property. Appreciated for the personal contact and kind attention.
Special mention to Mike Graham for his support.

31 marzo 2025
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Risposta di Hackney & Leigh Estate Agents

Thank you Hazel, we were glad everything went through for you and thank you for instructing us.

Valutata 1 stelle su 5

Poor quality service and experience

Tried to sell our house through them - poor service from start to finish. Quality of marketing materials was poor, virtually no contact in the first 6 months - improved slightly when I complained about it. Decided to switch agents - have bought and sold several properties and they’re the worst I’ve used.

20 febbraio 2025
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Valutata 1 stelle su 5

If i could give zero stars I would .

If i could give zero stars I would .
failed to follow through with fixing problems within the house.
they were made aware of several issues during us living there and charged us a cleaning fee when we left even though it was an absolute pig state when we got it!!
had numerous altercations with a particular member of staff who has no people skills whatsoever! and was greeted with a very unprofessional rude attitude from Claudia long when trying to collect some belongings! Would never use again.

31 gennaio 2025
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Valutata 5 stelle su 5

Recommended

Excellent communication and efficient service from start to finish, with regular progress reports, from initial contact through to agreed sale. Nothing but positive experience from their team.

27 dicembre 2024
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Risposta di Hackney & Leigh Estate Agents

Thank you for your kind review, we are so pleased to have provided you with such a positive experience of our services.

Valutata 5 stelle su 5

The whole team have been so helpful…

The whole team have been so helpful ,friendly and efficient during the selling of my property and then going on to buy a property as well . I can’t thank you all enough ,

7 novembre 2024
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Risposta di Hackney & Leigh Estate Agents

Thank you for your lovely review, it was a pleasure to have assisted you! All the best in the future.

Valutata 5 stelle su 5

Windermere Office

Windermere Office
A great team supported us from start to finish in the successful sale of our property . Particular thanks to Nicole, Jacqui and Sonia in the office , very responsive in action and great customer service . Also special thanks to Derek Hackney who made the start of the process so personal when viewing the house and guidance.

21 ottobre 2024
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Risposta di Hackney & Leigh Estate Agents

Thank you Helen for your kind words. Happy to have assisted you in the sale and receive a positive outcome. From all the Sales Team at the Windemere Office.

Valutata 1 stelle su 5

Awful

Awful. Trying to rent a property in Penrith. We had to wait to view at a time that was convenient for them ( not us the customer!). Then heard nothing.
However found out by looking on rightmove that the property had been let to someone else.
Absolute joke. No customer care or thought for the very stressed out families trying to relocate.

17 settembre 2024
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Valutata 1 stelle su 5

Absolute cowboys who should be based in Texas

I have been using Hackney & Leigh Letting Agents for some time as a Landlord. I would not trust them with a dolls house let alone a real house. They ignore Contracts and do exactly as they please because they can, Landlords have no protection whatsoever. H&L ignored damp in my house and failed to put various things right. They contacted an electrician to fix a toilet, that's how useless they are. They have been requested to pay me compensation by the Ombudsman 2 weeks ago which has not been received. They did not respect my property and seemingly don't respect the PRS either. I hope Karma serves them well.

5 ottobre 2024
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Valutata 5 stelle su 5

House purchased through Hackney & Leigh

We have just purchased a house through Hackney & Leigh and I would like to thoroughly commend them on their helpfulness and the proactive role of their staff. We had a 'difficult' solicitor involved in the sale and the H&L team were really helpful pushing them along and passing messages between the vendor and ourselves. I would certainly recommend Hackney & Leigh and would certainly use them in the sale of any property in the area.

28 giugno 2024
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Risposta di Hackney & Leigh Estate Agents

Many thanks for your review Keith!

Valutata 5 stelle su 5

Lovely People and Fantastic Service!

Great experience with every member of the team at Hackney & Leigh... As a first time buyer, I felt put at ease at every step of the purchase process, with all concerns and questions being answered swiftly by the very friendly team at the Windermere office. Special thanks to the lovely Nicole for her help and guidance during the purchase... I'm so happy to be settled in my beautiful new home!

1 luglio 2024
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Risposta di Hackney & Leigh Estate Agents

Many thanks for leaving us a review Lucy!

Valutata 5 stelle su 5

Hackney and Leigh are a top quality, dynamic company

Hackney and Leigh are a top quality company
We regularly have dealings with the Ambleside and Windermere branch and we think they are HIGHLY PROFESSIONAL AND EXTREMELY HELPFUL
We have recently purchased a house through the Ambleside branch and have found Charlie, Tonia, Claudia and Sue to be so friendly , excellent clear communication and very efficient indeed. Super Dynamic!
We can’t praise them high enough and want to say THANK YOU for assisting us in a smooth successful outcome
Mike and Sonia at Windermere are equally accommodating and provide a great service
Always a pleasure to deal with them

21 giugno 2024
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Valutata 5 stelle su 5

Claudia and Tonia

I bought a property in Coniston, Cumbria through Hackney and Leigh. The staff were very helpful in sorting out problems and minimising delays. Tonia helped to secure the sale and then Claudia was excellent in sales chasing. Highly recommended.

2 maggio 2024
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Risposta di Hackney & Leigh Estate Agents

Many thanks Nigel for leaving us a review!

Valutata 1 stelle su 5

Locals - what locals?

As if the Keswick housing market wasn’t toxic enough, having to deal with these vultures only compounds the issue! Informed that our offer was acceptable (subject to proof of funds) we were left in the dark whilst another viewing was conducted and offer made to match our own. Rather than give us an opportunity to respond or complete the proof of funds, Hackney and Leigh advised the vendor to accept the other offer there and then. Clearly only interested in snapping up their commission rather than allowing the extra 24 hours it took to prove that we were ready to proceed immediately also. Any wonder locals are forced out of the market by supposed “cash buyers”, I don’t buy it - the property will be a holiday let in no time and yet another family home will be lost by the community- shameful.

5 marzo 2024
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Risposta di Hackney & Leigh Estate Agents

Dear Chris,
We regret that you missed out on the opportunity to buy this property and understand your frustration, however, please allow us to assure you that this home is in fact being bought by a local person, and will not be used as a holiday let as there is a local occupancy restriction preventing this from happening.

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