Hackney & Leigh Estate Agents Recensioni 

71
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The sales process took longer than I’d hoped but the team at H&L in Penrith were very easy to deal with and kept pressure on the chain to get a move on! Jill was happy to take on the sale of the apar... Leggi di più

Valutata 2 stelle su 5

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience of H&L is overwhelmingly positive. Sarah took over the sale of our house after we moved agents, and also helped us secure the house we moved to. It was a long, complicated process on o... Leggi di più

Valutata 5 stelle su 5

Penrith branch - We've just sold, subject to contract, through Hackney & Leigh. We interviewed 4 agents and Jill stood head and shoulders above the others in terms of professionalism, knowledge an... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni fornite da varie fonti esterne

Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

71 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,1

Tutte le recensioni

(71)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Easy to deal with

The sales process took longer than I’d hoped but the team at H&L in Penrith were very easy to deal with and kept pressure on the chain to get a move on! Jill was happy to take on the sale of the apartment and Emily was very efficient arranging the viewings. I would definitely recommend Hackney & Leigh.

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding professional service

From start to finish Jill and her team at Hackney and Leigh were first class. From initial meeting which was comfortable and confidence inspiring through to photographs and listing information all the way through the viewings and offers have been seamless and first rate. Communication has been first class being kept up to date at every stage. Thank you for finding my buyer and guiding me the whole way. 5 stars. Would recommend.

28 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Outstanding, knowledgeable agents

Our experience of H&L is overwhelmingly positive. Sarah took over the sale of our house after we moved agents, and also helped us secure the house we moved to. It was a long, complicated process on our part, and honestly Sarah could not do enough to help us! She was amazing! Even when solicitors dropped the ball she was right on it and making sure the sale/purchase was still on track. Friendly, knowledgeable and determined, and we're so glad we went with H&L. I wouldn't hesitate one bit to recommend their services, and in particular Sarah at the Penrith branch!

23 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Penrith branch

Penrith branch - We've just sold, subject to contract, through Hackney & Leigh. We interviewed 4 agents and Jill stood head and shoulders above the others in terms of professionalism, knowledge and positivity about our house, the market and how H&L could help us.
Everyone we have dealt with so far (Jill, Emily & Sara) have been professional and knowledgeable. Things get done and quickly.
They used a professional photographer including drone footage and both the Rightmove advert and brochure really showed off our house in the best light. Leading to a good level of interest.
We are in a rural location but only took 4 weeks to receive an offer we are very happy with.
I recommend H&L as a great estate agent who will work hard to get your property sold quickly.

12 giugno 2026
Non scritta su invito
Valutata 2 stelle su 5

Unhelpful agent. Property not as described

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property described as well presented which it certainly wasn't. Rubbish in the property. Overgrown garde with falling down sheds. Peeling paint, evidence of damp. No way could your immediately live in this property. Very disappointing.

16 aprile 2026
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Dear Rev Hellier,

Thank you for bringing this to our attention.

I believe you have spoken with a member of our team and this is now being resolved.

If you need anything further, please do not hesitate to contact us.

Valutata 2 stelle su 5

Unprofessional agents

Unprofessional agents, late to viewings. Office management stating incorrect legal terms. Rude. I will be making offers to sellers exclusively through other agents.

22 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our property.
Thank you
K and k Jackson

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Very professional service, quickly found a buyer!

I was having trouble selling my house at Scattergate Green, Appleby and decided to change my estate agent in a bid to get things moving.

Hackney and Leigh have been very easy to work with so far; they gave an honest and fair assessment of the houses value, were very quick to advertise the house on social media, put up sign posts etc (which the previous agent had not done) and were getting viewers in within a week of putting the place up for sale. Fingers crossed but within a month we have a buyer and a fair price after waiting for months beforehand just to get people through the door!

I appreciate Hackney and Leigh's advice and expertise hopefully getting the house sold, especially Gill, Emily and Sarah for their help.

21 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

I’ve had consistently poor experiences…

I’ve had consistently poor experiences with this agency over the past couple of months. Each time I enquire about a property, I’m asked for my availability, only to be told shortly afterwards that viewings are suddenly “fully capped.” This has happened repeatedly, even with properties that have been sitting on the market for weeks. At this point, I genuinely don’t understand why they ask for availability at all instead of simply offering the slots they’re actually willing to honour.

On the one occasion I did manage to get a viewing, the property had a very strong cigarette smell, which the agent tried to pass off as “new carpet smell.” Despite the place clearly not being right for us, we were pressured to apply immediately “or it would be taken.” That same property is still listed months later and has already been reduced twice.

Overall, the pattern feels misleading and unnecessarily difficult. Renting is stressful enough without this kind of inconsistency.

29 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great estate agent

Great estate agent, brilliant staff, friendly and very helpful. Go above and beyond in my opinion, keeping your solicitors on their toes. Wonderful service would have no problem in recommending to anyone selling in the area or anyone wanting to purchase.

20 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Professional, effective and efficient

We have recently accepted an offer after listing our house with Hackney and Leigh. Throughout they have been professional, efficient, approachable and friendly.
We’re very happy to give them a well deserved 5 star review

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

A great team - to be recommended

Recently sold a property through the Windermere branch and the service provided throughout was excellent. From the initial valuation meeting, there was a real sense of investment from the team. Processes were clearly explained, support provided, deadlines met and there was always a warm welcome when visiting the branch in person. I cannot fault the professionalism of those involved, would thank the team for a very smooth process and would thoroughly recommend them to any prospective house sellers.

24 ottobre 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you for your 5 star review and your recommendation. It was a pleasure and the team is delighted your experience met with our high standards.

Valutata 5 stelle su 5

Great Communication

Each time I have contacted the team I get a response almost immediately which is really good.

6 luglio 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you for the kind review, we are glad that you are happy with our service.

Valutata 5 stelle su 5

Excellant communication from start to…

Excellant communication from start to finish- sold a property with Hackney & Leigh Kendal and they went above and beyond for us. Thank you to all the staff there, with massive shout outs to Holly, Claudia & Shannon

30 giugno 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you for the feedback, we are delighted we managed to achieve a sale for you, Kind regards
Keira and the team

Valutata 1 stelle su 5

Staff unapproachable

Poor service from start to finish, moving into the rental there was a leak in the basement which had flooded, I had no access to any windows to open them! Inspections were very patronising... Even though property wasn't in the correct condition upon completion of contract, maintenance wasn't kept on top off... Poor service and definitely wouldn't recommend.

1 aprile 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you for taking the time to leave a review. From the information and name provided, we have been unable to match this to any of our properties/tenancies. Please contact us if you would like for us to look into this more formally. Kind regards, Hackney & Leigh.

Valutata 5 stelle su 5

Excellent friendly service

Excellent friendly service, communication very good. Found a buyer immediately after advertising. Very helpful with all the paper work and ID verification.

28 aprile 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you so much for your kind words and lovely review. Wishing you all the best for the future.

Valutata 5 stelle su 5

Could not have been more helpful

Kiera at the Arnside office could not have done more to help us. We were purchasers and she was doing her best for her clients but she also did her best for us. Queries were answered quickly and fully, she kept us informed and she always went the extra mile. What could have been a stressful situation was made much better due to her reassurance and support.

14 aprile 2025
Non scritta su invito
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Risposta di Hackney & Leigh Estate Agents

Thank you for so much for those really kind words. We hope you settle into your lovely new home well.

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